The Basics
-
Nextcloud Server version (e.g., 29.x.x):
- 28.0.2.5
-
Operating system and version (e.g., Ubuntu 24.04):
- Debian 12
-
Web server and version (e.g, Apache 2.4.25):
- Apache 2.4.62
-
PHP version (e.g, 8.3):
- 8.2.26
-
Is this the first time you’ve seen this error? (Yes / No):
- Yes
-
When did this problem seem to first start?
- unsure
-
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- AIO
-
Are you using CloudfIare, mod_security, or similar? (Yes / No)
- no
Summary of the issue you are facing:
Since some weeks I getting an Internal Server Error, when I tried to access my nextcloud. I thougt it is maybe because I am running it on an old Debian Buster instance. So I updated everything to the latest. The php Version was already changed before.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
https://pastebin.com/46J4CNVZ
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
[Fri Dec 13 00:00:02.169498 2024] [ssl:warn] [pid 11662:tid 11662] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 00:00:02.170703 2024] [mpm_prefork:notice] [pid 11662:tid 11662] AH00163: Apache/2.4.62 (Debian) OpenSSL/1.1.1w configured -- resuming normal operations
[Fri Dec 13 00:00:02.170720 2024] [core:notice] [pid 11662:tid 11662] AH00094: Command line: '/usr/sbin/apache2'
[Fri Dec 13 00:39:20.632521 2024] [core:error] [pid 500537:tid 500537] [client 8.222.128.126:44312] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
[Fri Dec 13 09:50:04.901951 2024] [mpm_prefork:notice] [pid 11662:tid 11662] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Dec 13 09:50:05.209966 2024] [ssl:warn] [pid 634183:tid 634183] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 09:50:05.253031 2024] [ssl:warn] [pid 634184:tid 634184] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 09:50:05.260749 2024] [mpm_prefork:notice] [pid 634184:tid 634184] AH00163: Apache/2.4.62 (Debian) OpenSSL/1.1.1w configured -- resuming normal operations
[Fri Dec 13 09:50:05.260768 2024] [core:notice] [pid 634184:tid 634184] AH00094: Command line: '/usr/sbin/apache2'
[Fri Dec 13 10:09:48.999233 2024] [mpm_prefork:notice] [pid 634184:tid 634184] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Dec 13 10:09:50.304677 2024] [ssl:warn] [pid 689372:tid 689372] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 10:09:50.357472 2024] [ssl:warn] [pid 689374:tid 689374] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 10:09:50.365112 2024] [mpm_prefork:notice] [pid 689374:tid 689374] AH00163: Apache/2.4.62 (Debian) OpenSSL/3.0.15 configured -- resuming normal operations
[Fri Dec 13 10:09:50.365139 2024] [core:notice] [pid 689374:tid 689374] AH00094: Command line: '/usr/sbin/apache2'
[Fri Dec 13 10:11:52.606347 2024] [mpm_prefork:notice] [pid 689374:tid 689374] AH00170: caught SIGWINCH, shutting down gracefully
[Fri Dec 13 10:12:33.874737 2024] [ssl:warn] [pid 555:tid 555] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 10:12:44.586298 2024] [ssl:warn] [pid 663:tid 663] AH01909: nextcloud.####url.de####:443:0 server certificate does NOT include an ID which matches the server name
[Fri Dec 13 10:12:44.592650 2024] [mpm_prefork:notice] [pid 663:tid 663] AH00163: Apache/2.4.62 (Debian) OpenSSL/3.0.15 configured -- resuming normal operations
[Fri Dec 13 10:12:44.592668 2024] [core:notice] [pid 663:tid 663] AH00094: Command line: '/usr/sbin/apache2'
[Fri Dec 13 13:12:03.220731 2024] [core:error] [pid 4208:tid 4208] [client 47.84.32.163:60342] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin/sh)
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxxxxxxx',
'passwordsalt' => 'xxxxxxxx',
'secret' => 'xxxxxx',
'trusted_domains' =>
array (
0 => 'internal_server_ip',
1 => 'nextcloud',
2 => 'domain',
3 => 'localhost',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '28.0.2.5',
'overwrite.cli.url' => 'http://internal_server_ip',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'user_error',
'dbpassword' => 'password',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'info',
'mail_domain' => 'domain',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtphost' => 'hoster',
'mail_smtpport' => 'port',
'mail_smtpname' => 'mail@mail.com',
'mail_smtppassword' => 'password',
'default_language' => 'de',
'force_language' => 'de',
'default_locale' => 'de_DEU',
'force_locale' => 'de_DEU',
'default_phone_region' => 'DE',
'session_lifetime' => 86400,
'auto_logout' => true,
'auth.bruteforce.protection.enabled' => true,
'htaccess.RewriteBase' => '/',
'overwritehost' => 'domain',
'memcache.local' => '\\OC\\Memcache\\APCu',
'skeletondirectory' => '/var/www/html/core/empty',
'maintenance' => false,
'loglevel' => 2,
'theme' => '',
'maintenance_window_start' => 1,
);