Internal server error straight after login

ℹ️ Support
,
1
Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 29.0.5): 28.0.011
Operating system and version (eg, Ubuntu 24.04): Debian 12
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.62
PHP version (eg, 8.3): 8.2.25

The issue you are facing:

When I login I get an Internal Server Error

Is this the first time you’ve seen this error? (Y/N):

Yes

Steps to replicate it:

  1. Login
    Note: I cleaned out some update folders that were in the Data directory. That is the only thing I can think of that might have caused this??

The output of your Nextcloud log in Admin > Logging:

{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"IP_address","user":"admin","app":"core","method":"GET","url":"/index.php/apps/files/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":132,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":91,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":403,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":247,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/czone/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":291,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/czone/index.php","line":104,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

'dbtype' => 'mysql',
  'version' => '28.0.11.1',
  'overwrite.cli.url' => 'https://',
  'dbname' => 'czone',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '',
  'dbpassword' => '',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'filelocking.enabled' => true,
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => 'localhost',
    'port' => 6379,
    'timeout' => 0,
  ),
  'default_phone_region' => 'ZA',
  'mail_from_address' => 'donotreply',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => '',
  'mail_smtphost' => '',
  'mail_smtpport' => '465',
  'mail_smtpauth' => 1,
  'mail_smtpname' => '',
  'mail_smtppassword' => '',
  'skeletondirectory' => '/var/www/czone/skeleton',
  'templatedirectory' => '',
  'defaultapp' => 'files',
  'maintenance_window_start' => 1,
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,

The output of your Apache/nginx/system log in /var/log/____:

Leaving this - ask if you need it

Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE
2

What folders specifically?

Are there any other log entries just before the entry you provided that seem to be triggered by your login attempt?

What happens if you run an integrity check via occ integrity:check-core?

3

Thanks for the reply.

Yes, there are more log entries. Sorry I should have posted more of them.


{"reqId":"pblDfbLlosp8iaytdACh","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.132","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/image/logo?v=15","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/images/logo): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"pblDfbLlosp8iaytdACh","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.132","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/image/logo?v=15","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/FileDisplayResponse.php","line":70,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":241,"function":"callback","class":"OCP\\AppFramework\\Http\\FileDisplayResponse","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"dkH569VHRn8ZDYMXgt4o","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.133","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/image/background?v=15","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/images/background): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"dkH569VHRn8ZDYMXgt4o","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.133","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/image/background?v=15","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/FileDisplayResponse.php","line":70,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":241,"function":"callback","class":"OCP\\AppFramework\\Http\\FileDisplayResponse","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"Gh4cdMrKMD64r4uPRsdo","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.132","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/favicon?v=a8e8373d","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/images/favicon): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"Gh4cdMrKMD64r4uPRsdo","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.132","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/favicon?v=a8e8373d","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/apps/theming/lib/ImageManager.php","line":112,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/apps/theming/lib/Controller/IconController.php","line":131,"function":"getImage","class":"OCA\\Theming\\ImageManager","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getFavicon","class":"OCA\\Theming\\Controller\\IconController","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"YeI5nBDmab2R7m0ewWsM","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.133","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/icon?v=15","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/15/touchIcon-core#c98879): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"YeI5nBDmab2R7m0ewWsM","level":3,"time":"2024-11-04T11:03:31+00:00","remoteAddr":"172.70.90.133","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/icon?v=15","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/FileDisplayResponse.php","line":70,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":241,"function":"callback","class":"OCP\\AppFramework\\Http\\FileDisplayResponse","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"6BOf3d2nW5YvJpsaAJa4","level":3,"time":"2024-11-04T11:03:43+00:00","remoteAddr":"172.71.195.44","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/icon?v=a8e8373d","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/15/touchIcon-core#c98879): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"6BOf3d2nW5YvJpsaAJa4","level":3,"time":"2024-11-04T11:03:43+00:00","remoteAddr":"172.71.195.44","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/icon?v=a8e8373d","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/FileDisplayResponse.php","line":70,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":241,"function":"callback","class":"OCP\\AppFramework\\Http\\FileDisplayResponse","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"pwF1xApqQoJsyDOiXXfM","level":3,"time":"2024-11-04T11:03:43+00:00","remoteAddr":"172.71.190.248","user":"--","app":"PHP","method":"GET","url":"/index.php/apps/theming/favicon?v=a8e8373d","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/theming/global/images/favicon): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"pwF1xApqQoJsyDOiXXfM","level":3,"time":"2024-11-04T11:03:43+00:00","remoteAddr":"172.71.190.248","user":"--","app":"index","method":"GET","url":"/index.php/apps/theming/favicon?v=a8e8373d","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/apps/theming/lib/ImageManager.php","line":112,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/apps/theming/lib/Controller/IconController.php","line":131,"function":"getImage","class":"OCA\\Theming\\ImageManager","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":230,"function":"getFavicon","class":"OCA\\Theming\\Controller\\IconController","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":137,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"172.70.90.132","user":"admin","app":"PHP","method":"GET","url":"/index.php/apps/files/","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/js/core/merged-template-prepend.js.deps): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"172.70.90.132","user":"admin","app":"index","method":"GET","url":"/index.php/apps/files/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":132,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":91,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":403,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":247,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/TemplateResponse.php","line":211,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":182,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"message":"","exception":{},"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"172.70.90.132","user":"admin","app":"PHP","method":"GET","url":"/index.php/apps/files/","message":"file_get_contents(/var/www/czone/data/appdata_ocnsme0zwtln/js/core/merged-template-prepend.js.deps): Failed to open stream: No such file or directory at /var/www/czone/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","data":{"app":"PHP"}}
{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"172.70.90.132","user":"admin","app":"core","method":"GET","url":"/index.php/apps/files/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":132,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":91,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":403,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":247,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/czone/lib/public/AppFramework/Http/TemplateResponse.php","line":211,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/Http/Dispatcher.php","line":182,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/var/www/czone/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/czone/lib/private/Route/Router.php","line":315,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/czone/lib/base.php","line":1069,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/czone/index.php","line":39,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}
{"reqId":"erTEHYeQwxSpbUzj7c2V","level":3,"time":"2024-11-04T11:03:46+00:00","remoteAddr":"172.70.90.132","user":"admin","app":"core","method":"GET","url":"/index.php/apps/files/","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"28.0.11.1","exception":{"Exception":"OCP\\Files\\GenericFileException","Message":"","Code":0,"Trace":[{"file":"/var/www/czone/lib/private/Files/SimpleFS/SimpleFile.php","line":74,"function":"getContent","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":118,"function":"getContent","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSCombiner.php","line":93,"function":"isCached","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":132,"function":"process","class":"OC\\Template\\JSCombiner","type":"->"},{"file":"/var/www/czone/lib/private/Template/JSResourceLocator.php","line":91,"function":"cacheAndAppendCombineJsonIfExist","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/Template/ResourceLocator.php","line":73,"function":"doFind","class":"OC\\Template\\JSResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":403,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/var/www/czone/lib/private/TemplateLayout.php","line":247,"function":"findJavascriptFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":142,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/var/www/czone/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/czone/lib/private/legacy/OC_Template.php","line":291,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/czone/index.php","line":104,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"}],"File":"/var/www/czone/lib/private/Files/Node/File.php","Line":56,"CustomMessage":"Exception thrown: OCP\\Files\\GenericFileException"}}

I think it was just one folder called updater-<random_set_of_character> and it included 2 sub-folders “backups” and “downloads”.

I ran the integrity and nothing at all happened. As in:

carl@gaia:/var/www/czone$ sudo -u www-data php occ integrity:check-core
carl@gaia:/var/www/czone$
4

Okay I just noticed this in the log and I realise that appdata folder no longer exists. I must have deleted that in error. Rats

1 Like
5

I have another instance of Netcloud on the same server. I copied the appdata-xxx folder from there to this instance and renamed it according to the file name gleaned from the log. My site is now operating again with some visual funnies (the logo is from my other site, for example).

6

I would suggest restoring from a backup rather than a different instance.

7

If only…

I do have a backup but it is post-my-dodgy-directory-deletions. So that’s not much use.

Anyway, the site seems to be more or less running except the user avatar in the top right (usually just initials) is only displaying to half way down.

I plan to backup and run an upgrade. Maybe that will sort out the last of the problems. Says he hopefully!

8

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.