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example
Or for longer, use three backticks above and below the code snippet:
longer
example
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Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 13.0.4
Operating system and version (eg, Ubuntu 17.04): Ubuntu 16.0.4
Apache or nginx version (eg, Apache 2.4.25): Default
PHP version (eg, 7.1): Default
The issue you are facing: I had installed File Access Control from the Apps tab and after navigating to the settings tab (http://domainname/index.php/settings/user) I was greeted with a page saying Internal Server Error (Request ID: o6pmGB6QGNts62JQC7VS).
Is this the first time youâve seen this error? (Y/N): Yes
Steps to replicate it:
- Install File Access Control
- Navigate to Settings Tab
The output of your Nextcloud log in Admin > Logging:
I can't get to the setting panel...
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'passwordsalt' => 'redacted',
'secret' => 'redacted',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'redacted',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'overwrite.cli.url' => 'http://localhost',
'dbtype' => 'mysql',
'version' => '13.0.4.0',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'redacted',
'installed' => true,
'instanceid' => 'oczvbq5mrlyt',
);
The output of your Apache/nginx/system log in /var/log/____
:
{"reqId":"XmJsEqyQ7N9ExKUQP7V0","level":3,"time":"2018-07-08T10:15:04+00:00","remoteAddr":"ip","user":"name","app":"index","method":"GET","url":"\/index.php\
/settings\/user","message":"Exception: {\"Exception\":\"Symfony\\\\Component\\\\Routing\\\\Exception\\\\InvalidParameterException\",\"Message\":\"Parameter \\\"id\\\" for route
\\\"external.site.showPage\\\" must match \\\"[^\\\/]++\\\" (\\\"\\\" given) to generate a corresponding URL.\",\"Code\":0,\"Trace\":\"#0 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/
3rdparty\\\/symfony\\\/routing\\\/Generator\\\/UrlGenerator.php(136): Symfony\\\\Component\\\\Routing\\\\Generator\\\\UrlGenerator->doGenerate(Array, Array, Array, Array, Array, 'exter
nal.site.s...', 1, Array, Array)\\n#1 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/Route\\\/Router.php(337): Symfony\\\\Component\\\\Routing\\\\Generator\\\\UrlGenerato
r->generate('external.site.s...', Array, 1)\\n#2 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/Route\\\/CachingRouter.php(60): OC\\\\Route\\\\Router->generate('external.
site.s...', Array, false)\\n#3 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/URLGenerator.php(80): OC\\\\Route\\\\CachingRouter->generate('external.site.s...', Array)\\n#
4 \\\/var\\\/snap\\\/nextcloud\\\/7658\\\/nextcloud\\\/extra-apps\\\/external\\\/lib\\\/Settings\\\/Personal.php(60): OC\\\\URLGenerator->linkToRoute('external.site.s...', Array)\\n
#5 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/settings\\\/Controller\\\/CommonSettingsTrait.php(115): OCA\\\\External\\\\Settings\\\\Personal->getForm()\\n#6 \\\/snap\\\/nextcloud\\
\/7658\\\/htdocs\\\/settings\\\/Controller\\\/PersonalSettingsController.php(67): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->formatSettings(Array)\\n#7 \\\/snap\\\/
nextcloud\\\/7658\\\/htdocs\\\/settings\\\/Controller\\\/CommonSettingsTrait.php(126): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->getSettings('personal-info')\\n#8
\\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/settings\\\/Controller\\\/PersonalSettingsController.php(57): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->getIndexRespon
se('personal', 'personal-info')\\n#9 [internal function]: OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->index('personal-i
nfo')\\n#10 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(161): call_user_func_array(Array, Array)\\n#11 \\\/snap\
\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(91): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OC\\\\Setti
ngs\\\\Controller\\\\PersonalSettingsController), 'index')\\n#12 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/AppFramework\\\/App.php(115): OC\\\\AppFramework\\
\\Http\\\\Dispatcher->dispatch(Object(OC\\\\Settings\\\\Controller\\\\PersonalSettingsController), 'index')\\n#13 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/private\\\/App
Framework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OC\\\\\\\\Settings\\\\\\\\Con...', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection
\\\\DIContainer), Array)\\n#14 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#15 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/p
rivate\\\/Route\\\/Router.php(297): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#16 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/lib\\\/base
.php(999): OC\\\\Route\\\\Router->match('\\\/settings\\\/user')\\n#17 \\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/index.php(42): OC::handleRequest()\\n#18 {main}\",\"File\":\"
\\\/snap\\\/nextcloud\\\/7658\\\/htdocs\\\/3rdparty\\\/symfony\\\/routing\\\/Generator\\\/UrlGenerator.php\",\"Line\":163}","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64)
AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/67.0.3396.99 Safari\/537.36","version":"13.0.4.0"}