Internal Server Error - for 'OVERVIEW' option (only) in administration

Hi,
I tried to update to 19.0.1 within my Nextcloud instance and it failed. I performed the update from the CLI and it completed successfully without error.
I logged in okay as admin and as a user BUT I get an error only when I click on the Overview option in the Admin menu. All other menus work fine and I can changes settings.
Any ideas?
thank you
Paul

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 18.0.2): 19.0.1.1
Operating system and version (eg, Ubuntu 20.04): FreeNAS 11.3
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.43
PHP version (eg, 7.1): 7.2.31

The issue you are facing: Internal Server Error when accessing Overview

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. updated to 19.0.1.1 via CLI after internal update failed

The output of your Nextcloud log in Admin > Logging:


{"file":"/usr/local/www/nextcloud/apps/updatenotification/lib/UpdateChecker.php","line":69,"function":"check","class":"OC\\Updater\\ChangesCheck","type":"->","args":["https://updates.nextcloud.com/changelog_server/?version=18.0.6","18.0.6"]},{"file":"/usr/local/www/nextcloud/apps/updatenotification/lib/Settings/Admin.php","line":90,"function":"getUpdateState","class":"OCA\\UpdateNotification\\UpdateChecker","type":"->","args":[]},{"file":"/usr/local/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":141,"function":"getForm","class":"OCA\\UpdateNotification\\Settings\\Admin","type":"->","args":[]},{"file":"/usr/local/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":83,"function":"formatSettings","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->","args":[{"10":[{"__class__":"OCA\\Settings\\Settings\\Admin\\Overview"}],"11":[{"__class__":"OCA\\UpdateNotification\\Settings\\Admin"}]}]},{"file":"/usr/local/www/nextcloud/apps/settings/lib/Controller/CommonSettingsTrait.php","line":152,"function":"getSettings","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->","args":["overview"]},{"file":"/usr/local/www/nextcloud/apps/settings/lib/Controller/AdminSettingsController.php","line":68,"function":"getIndexResponse","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->","args":["admin","overview"]},{"file":"/usr/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"index","class":"OCA\\Settings\\Controller\\AdminSettingsController","type":"->","args":["overview"]},{"file":"/usr/local/www/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AdminSettingsController"},"index"]},{"file":"/usr/local/www/nextcloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AdminSettingsController"},"index"]},{"file":"/usr/local/www/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Settings\\Controller\\AdminSettingsController","index",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"section":"overview","_route":"settings.AdminSettings.index"}]},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->","args":[{"section":"overview","_route":"settings.AdminSettings.index"}]},{"file":"/usr/local/www/nextcloud/lib/private/Route/Router.php","line":297,"function":"call_user_func","args":[{"__class__":"OC\\AppFramework\\Routing\\RouteActionHandler"},{"section":"overview","_route":"settings.AdminSettings.index"}]},{"file":"/usr/local/www/nextcloud/lib/base.php","line":1007,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/settings/admin/overview"]},{"file":"/usr/local/www/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/usr/local/www/nextcloud/3rdparty/guzzlehttp/guzzle/src/functions.php","Line":384},"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDFwBBUYTgHTvrsOMkgAAAAM","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDFwBBUYTgHTvrsOMkgAAAAM","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDFwBBUYTgHTvrsOMkgAAAAM","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
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{"reqId":"XzaYDFwBBUYTgHTvrsOMkgAAAAM","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDFwBBUYTgHTvrsOMkgAAAAM","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
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{"reqId":"XzaYDDd8dNy9ZOM7e61ZtgAAAAo","level":1,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"--","app":"dav","method":"GET","url":"/nextcloud/cron.php","message":"Building calendar index done","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDDd8dNy9ZOM7e61ZtgAAAAo","level":0,"time":"2020-08-14T13:56:28+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Finished OCA\\DAV\\Migration\\BuildCalendarSearchIndexBackgroundJob job with ID 126 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYDzd8dNy9ZOM7e61ZuQAAAAo","level":0,"time":"2020-08-14T13:56:31+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Run OCA\\DAV\\BackgroundJob\\BuildReminderIndexBackgroundJob job with ID 127","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
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{"reqId":"XzaYHG3PtiSWFW3SaBkQoQAAAAY","level":3,"time":"2020-08-14T13:56:44+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"index","method":"GET","url":"/nextcloud/index.php/settings/admin/overview","message":{"Exception":"Exception","Message":"Class 'GuzzleHttp\\Exception\\InvalidArgumentException' not 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{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYHkjB31dgkxX5eezuGgAAAAg","level":0,"time":"2020-08-14T13:56:46+00:00","remoteAddr":"0.0.0.0","user":"admin","app":"no app in context","method":"GET","url":"/nextcloud/index.php/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYJUjB31dgkxX5eezuHQAAAAg","level":0,"time":"2020-08-14T13:56:53+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Run OCA\\ContactsInteraction\\BackgroundJob\\CleanupJob job with ID 129","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzaYJUjB31dgkxX5eezuHQAAAAg","level":0,"time":"2020-08-14T13:56:53+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Finished OCA\\ContactsInteraction\\BackgroundJob\\CleanupJob job with ID 129 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"Xzace23PtiSWFW3SaBkQpAAAAAY","level":0,"time":"2020-08-14T14:15:23+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Run OC\\Core\\BackgroundJobs\\BackgroundCleanupUpdaterBackupsJob job with ID 130","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"Xzace23PtiSWFW3SaBkQpAAAAAY","level":1,"time":"2020-08-14T14:15:23+00:00","remoteAddr":"0.0.0.0","user":"--","app":"no app in context","method":"GET","url":"/nextcloud/cron.php","message":"/usr/local/www/nextcloud/data/updater-oc2o3xsg736v/backups exists - start to clean it up","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"Xzace23PtiSWFW3SaBkQpAAAAAY","level":1,"time":"2020-08-14T14:15:23+00:00","remoteAddr":"0.0.0.0","user":"--","app":"no app in context","method":"GET","url":"/nextcloud/cron.php","message":"List of all directories that will be deleted: []","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"Xzace23PtiSWFW3SaBkQpAAAAAY","level":1,"time":"2020-08-14T14:15:23+00:00","remoteAddr":"0.0.0.0","user":"--","app":"no app in context","method":"GET","url":"/nextcloud/cron.php","message":"Cleanup finished","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"Xzace23PtiSWFW3SaBkQpAAAAAY","level":0,"time":"2020-08-14T14:15:23+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Finished OC\\Core\\BackgroundJobs\\BackgroundCleanupUpdaterBackupsJob job with ID 130 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzacgVuxKKwOeW7MDgZxtgAAAAk","level":0,"time":"2020-08-14T14:15:29+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Run OCA\\Files\\BackgroundJob\\CleanupDirectEditingTokens job with ID 16","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzacgVuxKKwOeW7MDgZxtgAAAAk","level":0,"time":"2020-08-14T14:15:29+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Finished OCA\\Files\\BackgroundJob\\CleanupDirectEditingTokens job with ID 16 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzacksrsB2VU9vlFWLCzfgAAAAc","level":0,"time":"2020-08-14T14:15:47+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Run OCA\\WorkflowEngine\\BackgroundJobs\\Rotate job with ID 17","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}
{"reqId":"XzacksrsB2VU9vlFWLCzfgAAAAc","level":0,"time":"2020-08-14T14:15:47+00:00","remoteAddr":"0.0.0.0","user":"--","app":"cron","method":"GET","url":"/nextcloud/cron.php","message":"Finished OCA\\WorkflowEngine\\BackgroundJobs\\Rotate job with ID 17 in 0 seconds","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36","version":"19.0.1.1"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/usr/local/www/nextcloud/apps',
      'url' => '/apps',
      'writable' => true,
    ),
    1 => 
    array (
      'path' => '/usr/local/www/nextcloud/apps-pkg',
      'url' => '/apps-pkg',
      'writable' => false,
    ),
  ),
  'logfile' => '/var/log/nextcloud/nextcloud.log',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'instanceid' => 'oc2o3xsg736v',
  'passwordsalt' => '.....',
  'secret' => '9....',
  'trusted_domains' => 
  array (
    0 => 'www.myserverh.net',
    1 => 'myserver.net',
  ),
  'datadirectory' => '/usr/local/www/nextcloud/data',
  'dbtype' => 'mysql',
  'version' => '19.0.1.1',
  'overwrite.cli.url' => 'http://myserver/nextcloud',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'oc_admin1',
  'dbpassword' => '6....',
  'installed' => true,
 ......
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 0,
);

The output of your Apache/nginx/system log in /var/log/____:

[14/Aug/2020:14:37:32 +0100] "GET /nextcloud/index.php/settings/admin/overview HTTP/1.1" 500 5687
[14/Aug/2020:14:38:01 +0100] "GET /nextcloud/index.php/settings/admin/overview HTTP/1.1" 500 5687

[14/Aug/2020:14:38:01 +0100] x.x.x.x TLSv1.2 ECDHE-RSA-AES256-GCM-SHA384 "GET /nextcloud/index.php/settings/admin/overview HTTP/1.1" 5687

As usual check the web servers and Nextcloud log file for any related messages which gives you a hint about the root cause of the problem.

Hi J-Ed
sorry yeah I’ve been through them, is it something to do with?
Error index Exception: Class ‘GuzzleHttp\Exception\InvalidArgumentException’ not found

thanks
Paul

Sorry, but one single line of the log isn’t very informative and doesn’t allow any analysis.

Sorry, first time posting here :slight_smile: I’ve updated the above with more log, I hope that helps.
Thanks for replying.

Will be fixed with 19.0.2.

1 Like

Thank you kesselb.