# Internal server error, Can't accesses files **URL:** \ **Category:** ℹ️ Support\ **Tags:** docker, nc30, setup\_warning\ **Created:** [January 23, 2025, 12:20am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691 "2025-01-23T00:20:30Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![peglegtv](https://help.nextcloud.com/letter_avatar/peglegtv/32/5_5575768a8748004e209b776fc1b2916d.png) [@peglegtv](https://help.nextcloud.com/u/peglegtv)\ **Post date:** [January 23, 2025, 12:20am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/1 "2025-01-23T00:20:30Z")
Issue: when trying to accesses files on my account (admin) I get an Internal server error. it only happens when selecting files. I tested another account and that account works fine. Internal Server error: ![Screenshot 2025-01-22 151254](https://help.nextcloud.com/uploads/default/original/3X/0/b/0b5bb9cdcc6f13837f5cc0c6ad3f529e7ad14855.png) formatted log entry: ```auto [index] Error: Object of class OC\Files\Node\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182 GET /index.php/apps/files/ from 172.24.0.1 by peglegtv at Jan 22, 2025, 2:51:49 PM ``` Raw log entry: ```json { "reqId": "uiYxJJKrzNsS438vWPxZ", "level": 3, "time": "2025-01-22T20:51:49+00:00", "remoteAddr": "172.24.0.1", "user": "peglegtv", "app": "index", "method": "GET", "url": "/index.php/apps/files/", "message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36", "version": "30.0.5.1", "exception": { "Exception": "Exception", "Message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "Code": 0, "Trace": [ { "file": "/var/www/html/lib/private/AppFramework/App.php", "line": 161, "function": "dispatch", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/Route/Router.php", "line": 302, "function": "main", "class": "OC\\AppFramework\\App", "type": "::", "args": [ "OCA\\Files\\Controller\\ViewController", "index", { " __class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" }, { "_route": "files.view.index" } ] }, { "file": "/var/www/html/lib/base.php", "line": 1003, "function": "match", "class": "OC\\Route\\Router", "type": "->", "args": [ "/apps/files/" ] }, { "file": "/var/www/html/index.php", "line": 24, "function": "handleRequest", "class": "OC", "type": "::", "args": [] } ], "File": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "Line": 146, "Previous": { "Exception": "Error", "Message": "Object of class OC\\Files\\Node\\File could not be converted to string", "Code": 0, "Trace": [ { "file": "/var/www/html/lib/private/Files/Template/TemplateManager.php", "line": 241, "function": "getTemplateFolder", "class": "OC\\Files\\Template\\TemplateManager", "type": "->", "args": [] }, { "file": "/var/www/html/apps/files/lib/Controller/ViewController.php", "line": 196, "function": "hasTemplateDirectory", "class": "OC\\Files\\Template\\TemplateManager", "type": "->", "args": [] }, { "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "line": 208, "function": "index", "class": "OCA\\Files\\Controller\\ViewController", "type": "->", "args": [ "", "", null, false ] }, { "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "line": 114, "function": "executeController", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/AppFramework/App.php", "line": 161, "function": "dispatch", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/Route/Router.php", "line": 302, "function": "main", "class": "OC\\AppFramework\\App", "type": "::", "args": [ "OCA\\Files\\Controller\\ViewController", "index", { " __class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" }, { "_route": "files.view.index" } ] }, { "file": "/var/www/html/lib/base.php", "line": 1003, "function": "match", "class": "OC\\Route\\Router", "type": "->", "args": [ "/apps/files/" ] }, { "file": "/var/www/html/index.php", "line": 24, "function": "handleRequest", "class": "OC", "type": "::", "args": [] } ], "File": "/var/www/html/lib/private/Files/Template/TemplateManager.php", "Line": 182 }, "message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "exception": [], "CustomMessage": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182" }, "id": "67915c09d51c0" } ``` Docker container, Version Nextcloud Hub 9 30.0.5 running on OMV 6.9.16-1 (Shaitan) What I’ve tried: tried pulling a new image ```auto docker exec -it --user www-data Nextcloud /var/www/html/occ files:scan-app-data ``` no errors found ```auto docker exec -it --user www-data Nextcloud /var/www/html/occ maintenance:repair ``` ```auto docker exec -it --user www-data Nextcloud /var/www/html/occ files:scan peglegtv ``` no errors found I’m at a loss, please help ---
**Author:** ![ernolf](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ernolf/32/77874_2.png) [@ernolf](https://help.nextcloud.com/u/ernolf)\ **Post date:** [January 23, 2025, 2:06am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/2 "2025-01-23T02:06:24Z")
Hi @peglegtv, > [@peglegtv](#): > > Raw log entry: > > ```json > { > "reqId": "uiYxJJKrzNsS438vWPxZ", > /../ > > ``` … but that is not the Request ID from the Internal Server Error Message. So please post the output of ```sh jq -r 'select(.reqId == "q7ZivWSDK9DxO3vU7t8q")' /path/to/nextcloud.log ``` * * * ernolf ---
**Author:** ![peglegtv](https://help.nextcloud.com/letter_avatar/peglegtv/32/5_5575768a8748004e209b776fc1b2916d.png) [@peglegtv](https://help.nextcloud.com/u/peglegtv)\ **Post date:** [January 23, 2025, 5:00am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/3 "2025-01-23T05:00:20Z")
@ernolf thanks for the reply. sorry the image and log didn’t match, I grabbed the screen shot as an example of the messages I was getting. output from `jq -r 'select(.reqId == "q7ZivWSDK9DxO3vU7t8q")' /path/to/nextcloud.log` ```auto { "reqId": "q7ZivWSDK9DxO3vU7t8q", "level": 3, "time": "2025-01-22T21:12:40+00:00", "remoteAddr": "192.168.1.1", "user": "peglegtv", "app": "index", "method": "GET", "url": "/index.php/apps/files/", "message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36", "version": "30.0.5.1", "exception": { "Exception": "Exception", "Message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "Code": 0, "Trace": [ { "file": "/var/www/html/lib/private/AppFramework/App.php", "line": 161, "function": "dispatch", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/Route/Router.php", "line": 302, "function": "main", "class": "OC\\AppFramework\\App", "type": "::", "args": [ "OCA\\Files\\Controller\\ViewController", "index", { " __class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" }, { "_route": "files.view.index" } ] }, { "file": "/var/www/html/lib/base.php", "line": 1003, "function": "match", "class": "OC\\Route\\Router", "type": "->", "args": [ "/apps/files/" ] }, { "file": "/var/www/html/index.php", "line": 24, "function": "handleRequest", "class": "OC", "type": "::", "args": [] } ], "File": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "Line": 146, "Previous": { "Exception": "Error", "Message": "Object of class OC\\Files\\Node\\File could not be converted to string", "Code": 0, "Trace": [ { "file": "/var/www/html/lib/private/Files/Template/TemplateManager.php", "line": 241, "function": "getTemplateFolder", "class": "OC\\Files\\Template\\TemplateManager", "type": "->", "args": [] }, { "file": "/var/www/html/apps/files/lib/Controller/ViewController.php", "line": 196, "function": "hasTemplateDirectory", "class": "OC\\Files\\Template\\TemplateManager", "type": "->", "args": [] }, { "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "line": 208, "function": "index", "class": "OCA\\Files\\Controller\\ViewController", "type": "->", "args": [ "", "", null, false ] }, { "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php", "line": 114, "function": "executeController", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/AppFramework/App.php", "line": 161, "function": "dispatch", "class": "OC\\AppFramework\\Http\\Dispatcher", "type": "->", "args": [ { " __class__": "OCA\\Files\\Controller\\ViewController" }, "index" ] }, { "file": "/var/www/html/lib/private/Route/Router.php", "line": 302, "function": "main", "class": "OC\\AppFramework\\App", "type": "::", "args": [ "OCA\\Files\\Controller\\ViewController", "index", { " __class__": "OC\\AppFramework\\DependencyInjection\\DIContainer" }, { "_route": "files.view.index" } ] }, { "file": "/var/www/html/lib/base.php", "line": 1003, "function": "match", "class": "OC\\Route\\Router", "type": "->", "args": [ "/apps/files/" ] }, { "file": "/var/www/html/index.php", "line": 24, "function": "handleRequest", "class": "OC", "type": "::", "args": [] } ], "File": "/var/www/html/lib/private/Files/Template/TemplateManager.php", "Line": 182 }, "message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", "exception": {}, "CustomMessage": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182" } } ``` ---
**Author:** ![ernolf](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ernolf/32/77874_2.png) [@ernolf](https://help.nextcloud.com/u/ernolf)\ **Post date:** [January 23, 2025, 9:00am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/4 "2025-01-23T09:00:03Z")
Hi @peglegtv, as you mentioned, it is the same error: > [@peglegtv](#): > > ```auto > "message": "Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182", > > ``` Since the error only occurs with that one account, I can only imagine either an error in your file structure, or a broken or incorrectly named file, i.e. with unusual characters or encoding. Did you already run this command: ```sh docker exec --user www-data CONTAINER_ID php occ files:repair-tree --dry-run ``` and did you already run files:scan with --verbose? Sometimes that gives valuable clues: ```sh docker exec --user www-data CONTAINER_ID php occ files:scan --verbose -- peglegtv ``` But as you can see, I’m also groping in the dark. 🤔 * * * Much and good luck, ernolf ---
**Author:** ![peglegtv](https://help.nextcloud.com/letter_avatar/peglegtv/32/5_5575768a8748004e209b776fc1b2916d.png) [@peglegtv](https://help.nextcloud.com/u/peglegtv)\ **Post date:** [January 23, 2025, 4:28pm UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/5 "2025-01-23T16:28:41Z")
Thanks for the reply, I ran those two commands 1st command ```auto docker exec --user www-data Nextcloud php occ files:repair-tree --dry-run ``` output: ```auto Found 0 file entries with an invalid path ``` 2nd command ```auto docker exec --user www-data Nextcloud php occ files:scan --verbose -- peglegtv ``` output ```auto +---------+-------+-----+---------+---------+--------+--------------+ | Folders | Files | New | Updated | Removed | Errors | Elapsed time | +---------+-------+-----+---------+---------+--------+--------------+ | 1101 | 6859 | 0 | 0 | 0 | 0 | 00:00:07 | +---------+-------+-----+---------+---------+--------+--------------+ ``` still seeing the same error, your not the only one in the dark on this, I’m a windows guy so I’m definitely in the dark ---
**Author:** ![jtr](https://help.nextcloud.com/letter_avatar/jtr/32/5_5575768a8748004e209b776fc1b2916d.png) [@jtr](https://help.nextcloud.com/u/jtr)\ **Post date:** [January 23, 2025, 6:28pm UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/6 "2025-01-23T18:28:09Z")
Looks like a regression we accidentally introduced in v30.0.5 and immediately fixed. > > > \### ⚠️ This issue respects the following points: ⚠️ > > \- \[x\] This is a \*\*bug\*\*, no…t a question or a configuration/webserver/proxy issue. > \- \[x\] This issue is \*\*not\*\* already reported on \[Github\](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR \[Nextcloud Community Forum\](https://help.nextcloud.com/) \_(I've searched it)\_. > \- \[x\] Nextcloud Server \*\*is\*\* up to date. See \[Maintenance and Release Schedule\](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. > \- \[x\] I agree to follow Nextcloud's \[Code of Conduct\](https://nextcloud.com/contribute/code-of-conduct/). > > \### Bug description > > The user account does \*\*not\*\* have a \`templates\` folder in its data directory. > > \--- > > After updating to \*\*Nextcloud 30.0.5\*\*, the Files app stopped working and displayed an \*\*"Internal Server Error"\*\* when trying to access files. > > The following exception appeared in the logs: > > \`\`\`plaintext > Object of class OC\\Files\\Node\\File could not be converted to string in file '/var/www/html/lib/private/Files/Template/TemplateManager.php' line 182 > \`\`\` > > \#### Relevant Code: > The issue originates in the \`getTemplateFolder()\` method in \`/lib/private/Files/Template/TemplateManager.php\`. The problematic line is: > > \`\`\`php > $this-\>logger-\>warning('Template folder ' . $path . ' not found or invalid', \['app' =\> 'files\_templates'\]); > \`\`\` > > \#### Cause: > The variable \`$path\` is not a string but an object of type \`OC\\Files\\Node\\File\`. PHP cannot directly convert such objects to strings unless a \`\_\_toString()\` method is defined, which triggers the exception. > > \### Workaround: > Commenting out the problematic logging line resolved the issue temporarily: > \`\`\`php > //$this-\>logger-\>warning('Template folder ' . $path . ' not found or invalid', \['app' =\> 'files\_templates'\]); > \`\`\` > > \### Steps to reproduce > > 1. Update Nextcloud to 30.0.5. > 2. Ensure that the user account does \*\*not\*\* have a \`templates\` folder in its data directory (e.g., \`/data/\/templates\`). > 3. Access the Files app through the web interface. > 4. An "Internal Server Error" page is displayed. > > > \### Expected behavior > > The Files app should function without error, even if the template path is invalid or missing. > > \### Nextcloud Server version > > 30 > > \### Operating system > > Debian/Ubuntu > > \### PHP engine version > > PHP 8.2 > > \### Web server > > Nginx > > \### Database engine version > > MySQL > > \### Is this bug present after an update or on a fresh install? > > Fresh Nextcloud Server install > > \### Are you using the Nextcloud Server Encryption module? > > Encryption is Disabled > > \### What user-backends are you using? > > \- \[x\] Default user-backend \_(database)\_ > \- \[\] LDAP/ Active Directory > \- \[\] SSO - SAML > \- \[\] Other > > \### Configuration report > > \`\`\`json > > \`\`\` > > \### List of activated Apps > > \`\`\`shell > > \`\`\` > > \### Nextcloud Signing status > > \`\`\`shell > > \`\`\` > > \### Nextcloud Logs > > \`\`\`json > > \`\`\` > > \### Additional info > > \_No response\_ You can manually apply the tiny adjustment from [here](https://github.com/nextcloud/server/pull/50271/files) if you don’t want to wait for 30.0.6. ---
**Author:** ![ren0x](https://help.nextcloud.com/letter_avatar/ren0x/32/5_5575768a8748004e209b776fc1b2916d.png) [@ren0x](https://help.nextcloud.com/u/ren0x)\ **Post date:** [January 23, 2025, 7:25pm UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/7 "2025-01-23T19:25:13Z")
Hi, I’m facing the same issue (exact same error messages). I’ve also tried the above-mentioned steps, unfortunately, without success. Fortunately, I am still able to sync my files, I’m not sure whether you are able to do so, too. The only issue is displaying them in the browser web view 😕 ---
**Author:** ![peglegtv](https://help.nextcloud.com/letter_avatar/peglegtv/32/5_5575768a8748004e209b776fc1b2916d.png) [@peglegtv](https://help.nextcloud.com/u/peglegtv)\ **Post date:** [January 23, 2025, 8:07pm UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/8 "2025-01-23T20:07:42Z")
@jtr Thanks for the information, Ill have to look into it tomorrow when I have a little more time. @ren0x my files are syncing too, just can’t view them in the browser. so it sounds like the bug @jtr shared ---
**Author:** ![ren0x](https://help.nextcloud.com/letter_avatar/ren0x/32/5_5575768a8748004e209b776fc1b2916d.png) [@ren0x](https://help.nextcloud.com/u/ren0x)\ **Post date:** [January 24, 2025, 8:24am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/9 "2025-01-24T08:24:36Z")
Thanks, this works as expected. I deleted the mentioned line in `lib/private/Files/Template/TemplateManager.php` in the docker container itself (I’m just waiting for the new version), and restarted nginx in the docker container. I hope I don’t have to recreate it until the update 😉 Issue resolved. ---
**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\ **Post date:** [April 24, 2025, 8:25am UTC](https://help.nextcloud.com/t/internal-server-error-cant-accesses-files/215691/10 "2025-04-24T08:25:04Z")
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