Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
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Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 32.0.0.
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04
- Web server and version (e.g, Apache 2.4.25):
nginx 1.29.2
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx 1.29.2
- PHP version (e.g, 8.3):
8.3
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
Installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Hi, I installad a fresh Ubuntu system and used this tutorial (In German):
Everything worked quite well, until the installation should be finished with the Web Gui Installer. When I click on “Install” in the browser, the site is just reloaded, not moving to the next screen.
I checked the database access (User / Password), this works from the commandline.
I a little bit lost, looked through the logfiles, but don’t find any errors or hints.
This is the screen (from the tutorial):
Best regards
Thorsten
