Install FAIL on vanilla server running ~ FreeBSD nctest 12.2-RELEASE-p3 FreeBSD 12.2-RELEASE-p3

ℹ️ Support
,
1

Any update on on why this is still not working on FreeBSD?

I had it running on an older version of FreeBSD just fine… pls review details:

Nextcloud version (eg, 20.0.5): nextcloud-php74-20.0.4_1
Operating system and version (eg, Ubuntu 20.04): FreeBSD 12.2-RELEASE-p3
Apache or nginx version (eg, Apache 2.4.25): apache24-2.4.46
PHP version (eg, 7.4): php74-7.4.14
Mysql: mysql80-server-8.0.22_1

The issue you are facing:

Install fails with:

“Could not fetch list of apps from the app store.”

Path:

http://192.168.1.249/nextcloud/index.php/core/apps/recommended

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Fresh install of FreeBSD
  2. Only running FAMP - Freebsd, Apach, Mysql, PHP74
  3. Running lasted update (freebsd-update fetch && freebsd-update install), this server is vanilla

The output of your Nextcloud log in Admin > Logging:

Cannot get this far.

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'oct8fnijkd2r',
  'passwordsalt' => '----------------',
  'secret' => '----------------',
  'trusted_domains' =>
  array (
    0 => '192.168.1.249',
  ),
  'datadirectory' => '/usr/local/www/nextcloud/data',
  'dbtype' => 'mysql',
  'version' => '20.0.4.0',
  'overwrite.cli.url' => 'http://192.168.1.249/nextcloud',
  'dbname' => 'nc',
  'dbhost' => 'localhost:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'oc_vic',
  'dbpassword' => '----------------',
  'installed' => true,
);

The output of your Apache/nginx/system log in /var/log/____:

root@nctest:/usr/local/www/nextcloud/config # cat /var/log/httpd-access.log
192.168.1.192 - - [29/Jan/2021:21:39:27 -0800] "GET / HTTP/1.1" 200 45
192.168.1.192 - - [29/Jan/2021:21:39:27 -0800] "GET /favicon.ico HTTP/1.1" 404 196
192.168.1.192 - - [29/Jan/2021:21:51:26 -0800] "GET /info.php HTTP/1.1" 200 83584
192.168.1.192 - - [29/Jan/2021:21:51:26 -0800] "GET /info.php HTTP/1.1" 200 83401
192.168.1.192 - - [29/Jan/2021:21:51:42 -0800] "GET /info.php HTTP/1.1" 200 83820
192.168.1.192 - - [29/Jan/2021:21:51:42 -0800] "GET /info.php HTTP/1.1" 200 83401
192.168.1.192 - - [29/Jan/2021:21:54:49 -0800] "GET /nextcloud HTTP/1.1" 301 239
192.168.1.192 - - [29/Jan/2021:21:54:49 -0800] "GET /nextcloud/ HTTP/1.1" 200 6806
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/css/guest.css?v=ba222ded25d957b900c03bef914333cd HTTP/1.1" 200 20937
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/actions/caret-white.svg HTTP/1.1" 200 145
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/logo/logo.svg?v=1 HTTP/1.1" 200 321
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/background.png?v=2 HTTP/1.1" 200 9621
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/js/dist/install.js?v=ba222ded25d957b900c03bef914333cd HTTP/1.1" 200 218121
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/js/dist/main.js?v=ba222ded25d957b900c03bef914333cd HTTP/1.1" 200 1443170
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/actions/toggle.svg?v=1 HTTP/1.1" 200 308
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/actions/info-white.svg?v=2 HTTP/1.1" 200 386
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/actions/checkbox-mark-white.svg HTTP/1.1" 200 246
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/vendor/zxcvbn/dist/zxcvbn.js HTTP/1.1" 200 821711
192.168.1.192 - - [29/Jan/2021:21:54:50 -0800] "GET /nextcloud/core/img/favicon.ico HTTP/1.1" 200 3262
127.0.0.1 - - [29/Jan/2021:21:54:58 -0800] "OPTIONS * HTTP/1.0" 200 -
127.0.0.1 - - [29/Jan/2021:21:54:59 -0800] "OPTIONS * HTTP/1.0" 200 -
192.168.1.192 - - [29/Jan/2021:21:56:20 -0800] "POST /nextcloud/index.php HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:00 -0800] "GET /nextcloud/index.php/core/apps/recommended HTTP/1.1" 200 2717
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/css/guest.css?v=52a6b787 HTTP/1.1" 200 20937
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/css/core/dd86-4c0e-css-variables.css?v=d41d8cd98f00b204e9800998ecf8427e-52a6b787 HTTP/1.1" 200 601
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/css/icons/icons-vars.css?v=1611986220 HTTP/1.1" 200 111079
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/js/dist/main.js?v=52a6b787 HTTP/1.1" 200 1443170
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/css/core/dd86-4c0e-server.css?v=d41d8cd98f00b204e9800998ecf8427e-52a6b787 HTTP/1.1" 200 19547
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/js/dist/files_fileinfo.js?v=52a6b787 HTTP/1.1" 200 31003
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/js/dist/files_client.js?v=52a6b787 HTTP/1.1" 200 126285
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/js/dist/recommendedapps.js?v=52a6b787 HTTP/1.1" 200 146739
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/js/core/merged-template-prepend.js?v=52a6b787 HTTP/1.1" 200 2982
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/core/js/backgroundjobs.js?v=52a6b787 HTTP/1.1" 200 943
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/cron.php HTTP/1.1" 200 20
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/settings/apps/list HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -
192.168.1.192 - - [29/Jan/2021:21:57:01 -0800] "GET /nextcloud/index.php/apps/files/ HTTP/1.1" 302 -


root@nctest:/usr/local/www/nextcloud/config # cat /var/log/httpd-error.log
[Fri Jan 29 21:39:11.941892 2021] [mpm_prefork:notice] [pid 1067] AH00163: Apache/2.4.46 (FreeBSD) configured -- resuming normal operations
[Fri Jan 29 21:39:11.942041 2021] [core:notice] [pid 1067] AH00094: Command line: '/usr/local/sbin/httpd -D NOHTTPACCEPT'
[Fri Jan 29 21:51:07.290350 2021] [mpm_prefork:notice] [pid 1067] AH00169: caught SIGTERM, shutting down
[Fri Jan 29 21:51:07.808523 2021] [mpm_prefork:notice] [pid 5158] AH00163: Apache/2.4.46 (FreeBSD) PHP/7.4.14 configured -- resuming normal operations
[Fri Jan 29 21:51:07.808587 2021] [core:notice] [pid 5158] AH00094: Command line: '/usr/local/sbin/httpd -D NOHTTPACCEPT'
[Fri Jan 29 21:54:41.385850 2021] [mpm_prefork:notice] [pid 5158] AH00169: caught SIGTERM, shutting down
[Fri Jan 29 21:54:41.574888 2021] [mpm_prefork:notice] [pid 5204] AH00163: Apache/2.4.46 (FreeBSD) PHP/7.4.14 configured -- resuming normal operations
[Fri Jan 29 21:54:41.574932 2021] [core:notice] [pid 5204] AH00094: Command line: '/usr/local/sbin/httpd -D NOHTTPACCEPT'
2

Can you reach the apps.nextcloud.com from your Nextcloud server (ping, traceroute)?
No error in the Nextcloud logs?

3

I just saw that it might be a problem in the app store itself:

4

I can ping it fine:

vic@nctest:~ % ping apps.nextcloud.com
PING apps.nextcloud.com (176.9.217.53): 56 data bytes
64 bytes from 176.9.217.53: icmp_seq=0 ttl=53 time=157.606 ms
64 bytes from 176.9.217.53: icmp_seq=1 ttl=53 time=158.436 ms
^C
— apps.nextcloud.com ping statistics —
2 packets transmitted, 2 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 157.606/158.021/158.436/0.415 ms
vic@nctest:~ %

vic@nctest:~ % telnet apps.nextcloud.com 443
Trying 176.9.217.53…
^C
vic@nctest:~ % telnet apps.nextcloud.com 80
Trying 176.9.217.53…
Connected to apps.nextcloud.com.
Escape character is ‘^]’.
get

^]
telnet> q
Connection closed.
vic@nctest:~ %

I can connect on 80 but not 443 as seen from above.

5

I got it working today… I can https to the app store too… I honestly think it was this that fixed it:

chown -R www:www nextcloud

:frowning: