# Install Apps on cpanel

**URL:** <https://help.nextcloud.com/t/install-apps-on-cpanel/205034>\
**Category:** ℹ️ Support\
**Tags:** cpanel\
**Created:** [September 27, 2024, 5:32am UTC](https://help.nextcloud.com/t/install-apps-on-cpanel/205034 "2024-09-27T05:32:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![manu79](https://help.nextcloud.com/letter_avatar/manu79/32/6_22734026db12803ebb3e059622ac3534.png) [@manu79](https://help.nextcloud.com/u/manu79)\
**Post date:** [September 27, 2024, 5:32am UTC](https://help.nextcloud.com/t/install-apps-on-cpanel/205034/1 "2024-09-27T05:32:24Z")

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Hello, please i get this error 'An error occurred during the request. Unable to proceed.  
’ on cpanel whenever I try installing apps from nextcloud appstore on my cpanel, I have installed nextcloud v29 and 30, all gives same error. Thank you

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**Author:** ![manu79](https://help.nextcloud.com/letter_avatar/manu79/32/6_22734026db12803ebb3e059622ac3534.png) [@manu79](https://help.nextcloud.com/u/manu79)\
**Post date:** [October 2, 2024, 8:24am UTC](https://help.nextcloud.com/t/install-apps-on-cpanel/205034/2 "2024-10-02T08:24:06Z")

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Please, can someone help me out on this please

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**Author:** ![Rix999](https://help.nextcloud.com/letter_avatar/rix999/32/6_22734026db12803ebb3e059622ac3534.png) [@Rix999](https://help.nextcloud.com/u/Rix999)\
**Post date:** [November 18, 2024, 5:45pm UTC](https://help.nextcloud.com/t/install-apps-on-cpanel/205034/3 "2024-11-18T17:45:14Z")

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I’m not an expert on this (or anything, really) but did you read this…?  
[https://help.nextcloud.com/t/nextcloud-upgrade-to-27-fails-with-error-mysql-version/](https://help.nextcloud.com/t/nextcloud-upgrade-to-27-fails-with-error-mysql-version/)

Nextcloud v29 requires MySQL 8 (or greater) and it’s possible that your cPanel doesn’t support this. My cPanel instance is 110.0 and I am still having to use Nextcloud 25.0.3

I don’t know if this is any help but no-one had responded so I thought I would say something.

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [February 16, 2025, 5:45pm UTC](https://help.nextcloud.com/t/install-apps-on-cpanel/205034/4 "2025-02-16T17:45:45Z")

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