# Inability to upload file to external FTP storage

**URL:** <https://help.nextcloud.com/t/inability-to-upload-file-to-external-ftp-storage/174970>\
**Category:** ℹ️ Support\
**Tags:** external\_storage, ftp, upload\
**Created:** [November 23, 2023, 5:34pm UTC](https://help.nextcloud.com/t/inability-to-upload-file-to-external-ftp-storage/174970 "2023-11-23T17:34:31Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Radek\_L](https://help.nextcloud.com/user_avatar/help.nextcloud.com/radek_l/32/56225_2.png) [@Radek\_L](https://help.nextcloud.com/u/Radek_L)\
**Post date:** [November 23, 2023, 5:34pm UTC](https://help.nextcloud.com/t/inability-to-upload-file-to-external-ftp-storage/174970/1 "2023-11-23T17:34:31Z")

</div>

Nextcloud version: 27.1.3.2  
Operating system and version : Debian GNU/Linux 11. 6.2.16-18-pve (x86\_64)  
Apache or nginx version: 2.4  
PHP version : 8.1.25

Installation: NextcloudPi\_lxc\_11-19-23  
NextcloudPi version: v1.53.0

The issue you are facing:  
Via the “external storage” extension, I connected FTP to nextcloud (1st physical server) to a folder in my NAS server (2nd physical server).  
Connection is via ftp://, login via user and password. Nextcloud in the administration shows that the FTP is connected correctly (green icon).  
However, when I try to upload a photo to this folder via nextclou WebUI, I get the following error described below. When I upload this photo to another folder in nextcloud, the transfer works perfectly normally. But not on external storage.  
Here is the description of the error:

Is this the first time you’ve seen this error?: Y

The output of your Nextcloud log in **Admin \> Logging** :

```auto
`[no app in context] Error: Sabre\DAV\Exception\BadRequest: Expected filesize of 182996 bytes but read (from Nextcloud client) and wrote (to Nextcloud storage) 0 bytes. Could either be a network problem on the sending side or a problem writing to the storage on the server side. at <<closure>>

0. /var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php line 149
   OCA\DAV\Connector\Sabre\File->put()
1. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 1098
   OCA\DAV\Connector\Sabre\Directory->createFile(" ***sensitive parameters replaced***")
2. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 504
   Sabre\DAV\Server->createFile(" ***sensitive parameters replaced***")
3. /var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
   Sabre\DAV\CorePlugin->httpPut()
4. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 472
   Sabre\DAV\Server->emit()
5. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 253
   Sabre\DAV\Server->invokeMethod()
6. /var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php line 321
   Sabre\DAV\Server->start()
7. /var/www/nextcloud/apps/dav/appinfo/v1/webdav.php line 85
   Sabre\DAV\Server->exec()
8. /var/www/nextcloud/remote.php line 172
   require_once("/var/www/nextcl ... p")
`

```

The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!):

```auto
`<?php
$CONFIG = array (
  'passwordsalt' => 'C/Zk0F/" ***sensitive parameters replaced***"',
  'secret' => '" ***sensitive parameters replaced***"/',
  'trusted_domains' =>
  array (
    0 => 'localhost',
    7 => 'nextcloudpi',
    5 => 'nextcloudpi.local',
    8 => 'nextcloudpi.lan',
    3 => 'nextcloudpi',
    11 => '109.164.83.240',
    1 => '192.168.1.70',
    14 => 'nextcloudpi.local',
    20 => 'nextcloud." ***sensitive parameters replaced***".cz',
  ),
  'datadirectory' => '/opt/ncdata/data',
  'dbtype' => 'mysql',
  'version' => '27.1.3.2',
  'overwrite.cli.url' => 'https://nextcloudpi/',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'ncadmin',
  'dbpassword' => '" ***sensitive parameters replaced***"',
  'installed' => true,
  'instanceid' => 'ocnlhaxuz7gk',
  'memcache.local' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis.sock',
    'port' => 0,
    'timeout' => 0.0,
    'password' => '" ***sensitive parameters replaced***"',
  ),
  'tempdirectory' => '/opt/ncdata/data/tmp',
  'mail_smtpmode' => 'sendmail',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_from_address' => 'admin',
  'mail_domain' => 'ownyourbits.com',
  'preview_max_x' => '2048',
  'preview_max_y' => '2048',
  'jpeg_quality' => '60',
  'overwriteprotocol' => 'https',
  'maintenance' => false,
  'logfile' => '/opt/ncdata/data/nextcloud.log',
  'trusted_proxies' =>
  array (
    11 => '127.0.0.1',
    12 => '::1',
    13 => 'nextcloudpi',
    14 => '',
    0 => 'nextcloud." ***sensitive parameters replaced***".cz',
    1 => '192.168.1.0/24',
  ),
);
`

```

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 14, 2024, 1:19pm UTC](https://help.nextcloud.com/t/inability-to-upload-file-to-external-ftp-storage/174970/2 "2024-12-14T13:19:53Z")

</div>