I want to start using Nextcloud using cloudamo...but it seems to be breaking after I put my email address in?

🗃️ Hosting providers
1

I’ve been trying to sign up to use Nextcloud with cloudamo today and after I put my email in and click Sign Up, it looked like it was working for a minute and then just opened the list of all providers. When I tried to do it again, it says I already have an account, but it never took me to a further registration page or sent me any emails. I’ve tried using forgot my password on the cloudamo website to see if I can get in that way and it also doesn’t work.

I tried using a different email to just try to get in, hoping I could switch it to my main email later, and it did the same thing where it looked like it was loading for a moment, then popped open the list of providers, and when I hit ‘sign up’ again, it gives me the error saying there’s already an account for that email.

I’m very confused, and not sure who I should be talking to about this?

2

We can offer you a Nextcloud Account, but not for free.

Please look here.

3

Looks like something went wrong with the signup, not sure what exactly. To fix it, Cloudamo needs to take action so email them. As it is a free service, it can take some time for them to respond. If they don’t respond in a timely manner, subscribe to a different hoster.

Regarding GDPR they need to respond if you request deletion of your email/account (or offer a way to delete your account).

4

Okay I’ll contact them. Wasn’t sure if they could do anything since it was during the signup on nextcloud’s site.

Well it won’t be free for long :joy: I’m starting with about 18gb of photos and videos to backup. So hopefully they help me out pretty quick.

Thanks for the help!