# HTML only after upgrade

**URL:** <https://help.nextcloud.com/t/html-only-after-upgrade/24578>\
**Category:** ℹ️ Support\
**Tags:** update\_problems, nc12\
**Created:** [December 10, 2017, 3:02pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578 "2017-12-10T15:02:45Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Andy94](https://help.nextcloud.com/letter_avatar/andy94/32/6_22734026db12803ebb3e059622ac3534.png) [@Andy94](https://help.nextcloud.com/u/Andy94)\
**Post date:** [December 10, 2017, 3:02pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578/1 "2017-12-10T15:02:46Z")

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Nextcloud version _(eg, 10.0.2)_: 12.0.4  
Operating system and version _(eg, Ubuntu 16.04)_: Ubuntu 17.10  
Apache or nginx version _(eg, Apache 2.4.25)_: apache 2.4.27  
PHP version _(eg, 5.6)_: 7.1  
Is this the first time you’ve seen this error?: Yes

The issue you are facing: Basically after upgrade all I can see on my server is HTML which appears unformatted. See screenshot: [https://www.dropbox.com/s/j6l8qgk0xdgg9zh/Screen%20Shot%202017-12-10%20at%2014.58.47.png?dl=0](https://www.dropbox.com/s/j6l8qgk0xdgg9zh/Screen%20Shot%202017-12-10%20at%2014.58.47.png?dl=0)

The output of your Nextcloud log in **Admin \> Logging** : [https://pastebin.com/ysYE9Qp3](https://pastebin.com/ysYE9Qp3)

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**Author:** ![Andy94](https://help.nextcloud.com/letter_avatar/andy94/32/6_22734026db12803ebb3e059622ac3534.png) [@Andy94](https://help.nextcloud.com/u/Andy94)\
**Post date:** [December 10, 2017, 3:03pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578/2 "2017-12-10T15:03:47Z")

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The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!): [https://pastebin.com/E5AQjUcL](https://pastebin.com/E5AQjUcL)

The output of your Apache/nginx/system log in `/var/log/ ____ `: [https://pastebin.com/fLpEWJJT](https://pastebin.com/fLpEWJJT)

One instance is called portfolio and the other nextcloud. It is the nextcloud instance that isn’t currently working

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**Author:** ![JasonBayton](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jasonbayton/32/297_2.png) [@JasonBayton](https://help.nextcloud.com/u/JasonBayton)\
**Post date:** [December 10, 2017, 7:14pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578/3 "2017-12-10T19:14:41Z")

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I see a bunch of errors, two being:

`[Sun Dec 10 13:05:30.040008 2017] [authz_core:error] [pid 3393] [client 79.69.104.127:61244] AH01630: client denied by server configuration: /var/www/nextcloud/data/.ocdata`

And the second, unable to connect to your database.

Have you recently performed system updates also? Might be worth checking the mysql php driver is still there.

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 2, 2024, 3:30pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578/4 "2024-12-02T15:30:41Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 4, 2024, 2:15pm UTC](https://help.nextcloud.com/t/html-only-after-upgrade/24578/5 "2024-12-04T14:15:42Z")

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