Hello everyone!
I’m having an issue with Nextcloud related to email notifications.
Currently, when I share a file or folder with an external user , an email with the sharing link is sent, and it works perfectly.
However, when I share files with users who already have an account in my Nextcloud, no email notification is sent.
I’ve checked my email configuration, and it seems to be working fine because external users are receiving emails without any issues.
I also confirmed that internal users have notifications enabled in their settings, but they still don’t receive any emails when I share files with them.
I also tried simply enabling all possible types of notifications.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0.2.2
- Operating system and version (e.g., Ubuntu 24.04):
Debian GNU/Linux 12 (bookworm)
- Web server and version (e.g, Apache 2.4.25):
Apache/2.4.62
- Reverse proxy and version _(e.g. nginx 1.27.2)
no
- PHP version (e.g, 8.3):
PHP 8.2.26
- Is this the first time you’ve seen this error? (Yes / No):
no
- When did this problem seem to first start?
It has always been
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
source code zip
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
idk
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.tesigandia.com"
],
"allow_local_remote_servers": true,
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.2.2",
"overwrite.cli.url": "http:\/\/cloud.tesigandia.com",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "ES",
"maintenance_window_start": "1",
"maintenance": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Memcached",
"memcache.locking": "\\OC\\Memcache\\Memcached",
"memcached_servers": [
[
"localhost",
11211
]
],
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpdebug": "4",
"mail_smtpport": "25",
"loglevel": 2,
"defaultapp": ""
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 3.0.0
- app_api: 4.0.0
- bruteforcesettings: 3.0.0
- calendar: 5.0.8
- circles: 30.0.0
- cloud_federation_api: 1.13.0
- comments: 1.20.1
- contacts: 6.1.1
- contactsinteraction: 1.11.0
- dashboard: 7.10.0
- dav: 1.31.1
- federatedfilesharing: 1.20.0
- federation: 1.20.0
- files: 2.2.0
- files_accesscontrol: 1.20.1
- files_downloadactivity: 1.17.0
- files_downloadlimit: 3.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- firstrunwizard: 3.0.0
- groupfolders: 18.0.8
- guests: 4.0.1
- integration_docusign: 2.0.3
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.1.0
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- richdocuments: 8.5.3
- richdocumentscode: 24.4.1002
- secrets: 2.1.1
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- systemtags: 1.20.0
- text: 4.1.0
- theming: 2.5.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- admin_audit: 1.20.0
- encryption: 2.18.0
- files_antivirus: 5.6.1 (installed 5.6.1)
- files_external: 1.22.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
