Nextcloud version (eg, 18.0.2): 20.0.1
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.1 LTS
Apache or nginx version (eg, Apache 2.4.25): 1.19.4
PHP version (eg, 7.1): 7.4.12
Nextcloud client version: 3.1.1
This is a docker installation of Nextcloud.
System report:
https://ncloud.site7even.de/s/DP6Bdmwxik9orZe
Password for system report: MYGfCTkzTtMCVJnkee0I
The issue you are facing:
Since some times, there is a sync error in the nextcloud client without further information.
It tells (translated from german) “connection ended (skipped because of the earlier error, retry in …)”.
I don’t know what to do and I don’t find anything in any log about it. The file exists on the server side, but not on the client side.
The file is quite big (3,5 GB), but another file in the same folder is bigger (3,7 GB) and has no error and got synced successfully.
Nextcloud client debug archive:
https://ncloud.site7even.de/s/AdLCj3oLq5MdrHz
(plz ask me per PN for the password, if this archive is needed)
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- (for me) Start sync client
The output of your Nextcloud log in Admin > Logging:
[PHP] Error: Error: Undefined offset: 3 at /var/www/html/lib/private/legacy/OC_Helper.php#548 at <<closure>>
0. /var/www/html/lib/private/legacy/OC_Helper.php line 548
OC\Log\ErrorHandler::onError(8, "Undefined offset: 3", "/var/www/html/l ... p", 548, {path: "/Server/ ... }})
1. /var/www/html/apps/dav/lib/Connector/Sabre/Directory.php line 331
OC_Helper::getStorageInfo("/Server/files", OC\Files\FileInfo {})
2. /var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 799
OCA\DAV\Connector\Sabre\Directory->getQuotaInfo()
3. /var/www/html/3rdparty/sabre/dav/lib/DAV/PropFind.php line 96
Sabre\DAV\CorePlugin->Sabre\DAV\{closure}("*** sensitive parameters replaced ***")
4. /var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 802
Sabre\DAV\PropFind->handle("{DAV:}quota-used-bytes", Closure {})
5. /var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
Sabre\DAV\CorePlugin->propFind(Sabre\DAV\PropFind {}, OCA\DAV\Files\FilesHome {})
6. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 1063
Sabre\DAV\Server->emit("propFind", [Sabre\DAV\PropF ... }])
7. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 989
Sabre\DAV\Server->getPropertiesByNode(Sabre\DAV\PropFind {}, OCA\DAV\Files\FilesHome {})
8. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 1678
Sabre\DAV\Server->getPropertiesIteratorForPath("files/Server", ["{DAV:}quota-av ... "], 0)
9. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 1661
Sabre\DAV\Server->writeMultiStatus(Sabre\Xml\Writer ... ]}, Generator {}, false)
10. /var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php line 363
Sabre\DAV\Server->generateMultiStatus(Generator {}, false)
11. /var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php line 89
Sabre\DAV\CorePlugin->httpPropFind(Sabre\HTTP\Request {}, Sabre\HTTP\Response {})
12. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 474
Sabre\DAV\Server->emit("method:PROPFIND", [Sabre\HTTP\Requ ... }])
13. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 251
Sabre\DAV\Server->invokeMethod(Sabre\HTTP\Request {}, Sabre\HTTP\Response {})
14. /var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php line 319
Sabre\DAV\Server->start()
15. /var/www/html/apps/dav/lib/Server.php line 325
Sabre\DAV\Server->exec()
16. /var/www/html/apps/dav/appinfo/v2/remote.php line 35
OCA\DAV\Server->exec()
17. /var/www/html/remote.php line 167
require_once("/var/www/html/a ... p")
PROPFIND /remote.php/dav/files/Server/
from 172.23.0.1 by Server at 2020-12-27T18:58:52+00:00
The whole log is spammed with identical messages, but I don’t think they have something to do with the sync problem.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
cat config.php
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'instanceid' => 'REMOVED',
'passwordsalt' => 'REMOVED',
'secret' => 'REMOVED',
'trusted_domains' =>
array (
0 => '127.0.0.1:8080',
1 => 'vcloud7even:8080',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '20.0.1.1',
'overwrite.cli.url' => 'http://127.0.0.1:8080',
'dbname' => 'nextcloud',
'dbhost' => 'db:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'REMOVED',
'dbpassword' => 'REMOVED',
'installed' => true,
'mail_from_address' => 'cloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'site7even.de',
'mail_smtphost' => 'REMOVED',
'mail_smtpport' => '25',
'overwritehost' => 'ncloud.site7even.de',
'overwriteprotocol' => 'https',
'theme' => '',
'loglevel' => 0,
'maintenance' => false,
'default_language' => 'de',
'force_language' => 'de',
'app_install_overwrite' =>
array (
0 => 'keeweb',
1 => 'calendar',
),
);
The output of your Apache/nginx/system log in /var/log/____:
https://ncloud.site7even.de/s/Ci2pPwTpzGfecD2
(plz ask me per PN for the password, if this log is needed)
