How to share/synchronize a folder with another used at

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Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 3.5.1
Operating system and version (eg, Ubuntu 20.04): Linux Mint
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:
I want to share/synchronize a folder with another user via I seem to be able to share the folder, so the other user can download it, but I can’t make it synchronizable. I want us to collaborate on it. How do I do this?

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

  1. I’ve tried using “Federated Cloud Id”
  2. I’ve tried using standard email
  3. I’ve tried sending a sharing email link, and the folder is downloadable, but not shareable

The problem doesn’t seem to be with the Nextcloud Sync app, because I can see that the supposedly shared folder does not even update in the dashboard, if I edit a file on my end.

I hope someone can help. Thank you

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


Also the second user can use the normal share link


Then the user find the file and/or directory in his root path after clicking “Accept”. Then the user can copy the file/directory to his own Nextcloud directory. This is no sync.

For federated work use shares (modify, read/write) for Markdown, Collabora Online and OnlyOffice.