Hi,
I cannot enable the use of the email (that is xyz@e.email) with automatic configuration. what can I look for?
Thank you
Renato
Sorry to hear you’re facing problems
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The issue you are facing:
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Hi @Renato, in the settings menu, check if your IMAP host and SMTP host is correctly configured with the correct port and login details.
Maybe use the manual configuration can help you.
When I try to connect (from this screen)
If I try in automatic mode, I receive the message saying something like “Unexpected error during account creation”
Not every mail server supports auto discovery of the settings in combination with every client software. Have you tried to click on “Manuale” and enter your settings manually?
yes, I’ve tried but maybe I do not insert the right parameters…
Iklook for them on e.email parameter but it seem they are not the right one.
Can you show me where do I have to look for? )
I know this is a strange question, but I cannot tell about in different way…
I see *******@gmail.com everywhere in your screenshots. But the rest looks fine to me. Does it work if you try it with another email client like Thunderbird?
Now, I do not see any @gmail…
with my Mail (on Mac osx) it works…
can you check (in some way if the client send good information to the server? (because, i.e. now I would be sure that client send the right information…
Looks fine to me. Is there any kind of two-factor authentication active on your e.email account? Other than that, I can’t think of much else unfortunatly… Or maybe a search in the forums can give you some more ideas, what the problem could be… https://help.nextcloud.com/search?q=error%20creating%20account
I am not actively using the email app myself. But i do test it now and then on my test server and it worked for me everytime. Did you click on the link in my preivious post to see if someone already had a similar problem?
If that doesn’t get you anywhere, you could open a new post with details about your Nextcloud installation and the corresponding logs or open an issue on GitHub. In any case, your problem doesn’t seem to have anything to do with the settings…
You have already tried two diffrent accounts that otherwise work with diffrent mail clients. Why do you think that a third account will suddenly work automagically? But you can of course try it with other accounts. But I’m not going to put a list of free mail providers together for you… Sorry.
No, I don’t mean e mail account, I would try with another next cloud server. now I’m making my proof on https://shared03.opsone-cloud.ch/index.php/apps/mail/setup and I’m not using e-mail client. I’m doing all via web at the address I post before
I personally have no experience with hosted Nextcloud providers, so I cannot make a recommendation, But Nextcloud has list with partners on their website… https://nextcloud.com/partners/
