# How to reset Android client?

**URL:** <https://help.nextcloud.com/t/how-to-reset-android-client/99705>\
**Category:** 🤖 Android\
**Created:** [November 29, 2020, 4:46pm UTC](https://help.nextcloud.com/t/how-to-reset-android-client/99705 "2020-11-29T16:46:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![7oursi](https://help.nextcloud.com/letter_avatar/7oursi/32/5_5575768a8748004e209b776fc1b2916d.png) [@7oursi](https://help.nextcloud.com/u/7oursi)\
**Post date:** [November 29, 2020, 4:46pm UTC](https://help.nextcloud.com/t/how-to-reset-android-client/99705/1 "2020-11-29T16:46:34Z")

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Good afternoon,

It took me a few days to have a working and secured NC environment on my Truenas system. During those few days I had to troubleshoot many aspect before having a secure communication between my clients and server.

During the deployment phase, I reinstalled twice the server, keeping no backups of users folders, and now that the server is running fine, Android client is syncing only the files created after the latest installation, it acts as the older files were already uploaded to the server event they were deleted.

I uninstalled the client and resinstalled it but it has no effect…

**Is there a way to reset the Android client so it operates from scratch ?**

Thanks in advance,

7oursi

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**Author:** ![7oursi](https://help.nextcloud.com/letter_avatar/7oursi/32/5_5575768a8748004e209b776fc1b2916d.png) [@7oursi](https://help.nextcloud.com/u/7oursi)\
**Post date:** [December 23, 2020, 5:45pm UTC](https://help.nextcloud.com/t/how-to-reset-android-client/99705/2 "2020-12-23T17:45:34Z")

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I finally created a new user as a workaround…

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 14, 2024, 8:05pm UTC](https://help.nextcloud.com/t/how-to-reset-android-client/99705/3 "2024-12-14T20:05:21Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 14, 2024, 8:05pm UTC](https://help.nextcloud.com/t/how-to-reset-android-client/99705/4 "2024-12-14T20:05:23Z")

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