How to properly manage users mistakes (duplication and such)?

ℹ️ Support
1

Hi,

I’m encoutering issue with a small instance (15 accounts).

There’s a group folder with all files for theses accounts and I don’t know how to avoid user duplicating folders and files while using the sync client.

For example, they had the folder “1 - Invoice”

And now they have “1 - Invoice (1)” due to someone messing up with the sync client…

This happen a lot and I don’t really know how I can avoid this, they need the sync client in both way (from and to the server) so just disabling this is not an option.

Regards

2

Hi,

No magical way to deal with double folder.

3

You’ll need to merge changes and remove the duplicates manually.

A file naming scheme works wonders when managing versions across many people.