# How to install Collabora Online in Nextcloud Hub

**URL:** <https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347>\
**Category:** 📰 News\
**Created:** [June 11, 2020, 8:55am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347 "2020-06-11T08:55:22Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [June 11, 2020, 8:55am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/1 "2020-06-11T08:55:22Z")

</div>

Originally published at: [How to install Collabora Online in Nextcloud Hub - Nextcloud](https://nextcloud.com/blog/how-to-install-collabora-online-in-nextcloud-hub/)

[](https://nextcloud.com/office/)
[](https://nextcloud.com/office/)
[](https://nextcloud.com/office/)
[](https://nextcloud.com/office/)
[ 
## Nextcloud Hub 26 Spring: Built together, designed for the future
 

Discover our latest release! Watch the launch of Nextcloud Hub 26 Spring on your favourite platform and read the release blog.

 ](https://nextcloud.com/office/)

[Learn more](https://nextcloud.com/blog/nextcloud-hub26-spring/)

Nextcloud Office is the powerful online office suite you know and love today. A part of [Nextcloud Hub](https://nextcloud.com/hub/), it features unique advantages that link right to your Nextcloud, and it’s integrated and collaborative too. To enable editing and collaboration on text documents, spreadsheets, and presentations, you can Install Collabora in Nextcloud and make it a part of your Nextcloud Office.

The release of Nextcloud Hub version 19 introduced an easier way to install Collabora Online without Docker or proxy configuration in your web server. On a fresh installation, this is done automatically, but for an existing installation, you have to do the steps manually. It is easy, though, so read on to find out how!

## View and edit documents directly in your Nextcloud

Collabora Online supports editing your documents in real-time with multiple other editors, showing high fidelity, WYSIWYG rendering and preserving the layout and formatting of your documents.

Users can insert and reply to comments and invite others without a Nextcloud account for anonymous editing of files with a public link shared folder.

Collabora Online supports dozens of document formats including **DOC** , **DOCX** , **PPT** , **PPTX** , **XLS** , **XLSX + ODF** , **Import/View Visio** , **Publisher** and many more!

Collabora Online Development Edition (CODE) is free and under heavy development, adding features and improvements all the time! Enterprise users have access to the more stable, scalable Collabora Online Enterprise version through a Nextcloud support subscription.

## How to install it?

On a new installation, this is done automatically, but for an existing installation, you have to do the following steps manually:

**1.** Install **[Collabora Online – Built-in CODE Server](https://apps.nextcloud.com/apps/richdocumentscode).** (It has to be installed and used together with the **[Collabora Online app](https://apps.nextcloud.com/apps/richdocuments)** – step 2). This app provides a built-in server with all of the document editing features of Collabora Online. Easy to install, for personal use or for small teams. It is a bit slower than a standalone server and without the advanced scalability features.

[![Built-in Code server Collabora screenshot](https://nextcloud.com/media/Buil-in-CODE-server.png)](https://nextcloud.com/media/Buil-in-CODE-server.png)  
**2.** Install the \*\*[Collabora Online](https://apps.nextcloud.com/apps/richdocuments)\*\*app.

**3.** That’s it and you can get to work! If that doesn’t happen, make sure you checked the second option “Use the built-in CODE – Collabora Online Development Edition that is a must step to make it really work!

[![](https://nextcloud.com/media/Built-in-Collabora.png)](https://nextcloud.com/media/Built-in-Collabora.png)

## A few important things to note

Note the following system requirements for the installation:

- Linux x86-64 platform
- 2 CPU cores
- 1 GB RAM + 100 MB RAM / user
- 100 kbit/s network bandwidth / user
- 350 MB space on disk
- Kernel supporting the FUSE (Filesystem in Userspace) which is a requirement for AppImage
- FUSE 2 (libfuse.so.2 – required by Collabora\_Online.AppImage) is recommended, but the app will work without it too
- Fontconfig (libfontconfig.so.1 – required by Collabora\_Online.AppImage)

As already mentioned in step 1, the built-in CODE server has some limitations in terms of performance so if you choose to set up the actual Collabora Online server [here is a quick installation guide](https://collabora-online-for-nextcloud.readthedocs.io/en/latest/install/) on how to get started in three steps.

## Well-integrated

Insert images directly from your Nextcloud. Access the Nextcloud sharing sidebar. Chat or have a call while editing. View and reply to comments.

## Mobile and desktop

Collabora Online is not only available in the browser but also on our mobile platforms! Note that you can also edit your documents off-line with the Collabora Office app from the [Android](https://play.google.com/store/apps/details?id=com.collabora.libreoffice) and [iOS](https://apps.apple.com/us/app/collabora-office/id1440482071) store.

## Under your control

Most people use online services for storing their data, communication and editing documents, often giving up control over their files in exchange for the convenience of online collaboration. With Nextcloud and Collabora Online, this is no longer a trade-off.

Collabora Online is **Open Source** , **self-hosted** and **secure**!

_If you have problems with any of the apps, have a look at **[the Nextcloud community support forum.](https://help.nextcloud.com/)**_

_If you are interested in our Enterprise support options, contact our team **[here](https://nextcloud.com/enterprise/buy/)**._

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<div class="post-metadata">

**Author:** ![Nemskiller](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nemskiller/32/875_2.png) [@Nemskiller](https://help.nextcloud.com/u/Nemskiller)\
**Post date:** [June 11, 2020, 4:36pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/3 "2020-06-11T16:36:52Z")

</div>

👏🏻 thank you 🙏  
Thanks for tell :  
CODE is powerful, alright but for the moment it’s the server who does the more work 100MB/sessions, OnlyOffice does it better but things can get better in the future  
Thanks again for telling that CODE is open source, his business model behind isn’t the same than OnlyOffice and more of that CODE is cheaper.

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<div class="post-metadata">

**Author:** ![mvv\_vmd](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mvv_vmd/32/72761_2.png) [@mvv\_vmd](https://help.nextcloud.com/u/mvv_vmd)\
**Post date:** [June 16, 2020, 11:38am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/4 "2020-06-16T11:38:59Z")

</div>

Sorry to say it does not work, I have fuse and fontconfig installed but enabling the built-in server failes. It does not log any errors so no clue how to fix it either. The OnlyOffice variant of this app is also still broken, still does not save properly.

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**Author:** ![madrian](https://help.nextcloud.com/user_avatar/help.nextcloud.com/madrian/32/16310_2.png) [@madrian](https://help.nextcloud.com/u/madrian)\
**Post date:** [June 16, 2020, 10:03pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/5 "2020-06-16T22:03:47Z")

</div>

Can’t get it to work under docker.

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<div class="post-metadata">

**Author:** ![terrox](https://help.nextcloud.com/letter_avatar/terrox/32/5_5575768a8748004e209b776fc1b2916d.png) [@terrox](https://help.nextcloud.com/u/terrox)\
**Post date:** [June 21, 2020, 12:17am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/6 "2020-06-21T00:17:45Z")

</div>

Does it run constantly or on demand? I’d really like the option to have it shut down when not in use because it is rarely used on my server. I do not know yet because I am still on Nextcloud 18 with a docker collabora setup, yes it was a pain setting up ports and forwarding reverse proxies.

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<div class="post-metadata">

**Author:** ![Vasya\_Pupkin](https://help.nextcloud.com/user_avatar/help.nextcloud.com/vasya_pupkin/32/19835_2.png) [@Vasya\_Pupkin](https://help.nextcloud.com/u/Vasya_Pupkin)\
**Post date:** [June 23, 2020, 9:29pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/7 "2020-06-23T21:29:13Z")

</div>

i confirm, it dont work in docker.

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<div class="post-metadata">

**Author:** ![viragomann](https://help.nextcloud.com/letter_avatar/viragomann/32/5_5575768a8748004e209b776fc1b2916d.png) [@viragomann](https://help.nextcloud.com/u/viragomann)\
**Post date:** [July 2, 2020, 9:39pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/8 "2020-07-02T21:39:58Z")

</div>

have updated the proxy config?

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<div class="post-metadata">

**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [November 22, 2020, 9:24pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/9 "2020-11-22T21:24:40Z")

</div>

A post was split to a new topic: [Problem to connect to Collabora](https://help.nextcloud.com/t/problem-to-connect-to-collabora/98982)

---

<div class="post-metadata">

**Author:** ![jbj](https://help.nextcloud.com/letter_avatar/jbj/32/5_5575768a8748004e209b776fc1b2916d.png) [@jbj](https://help.nextcloud.com/u/jbj)\
**Post date:** [November 25, 2020, 5:55pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/10 "2020-11-25T17:55:54Z")

</div>

Hey, thanks for the guide!

I have a question to responsiveness of x86-64 vs arm64 which I am currently running on raspberry pi OS (snap on rpi4).

I am seeing some delay int the letters appearing while editing documents on nextcloud. This becomes a problem if I type fast since the inputtet letters may not appear in the correct order, giving typos in almost each word.

if I redo my cloud, I would want to avoid this,  
do you avoid this in your setup?

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<div class="post-metadata">

**Author:** ![harley-peter](https://help.nextcloud.com/letter_avatar/harley-peter/32/5_5575768a8748004e209b776fc1b2916d.png) [@harley-peter](https://help.nextcloud.com/u/harley-peter)\
**Post date:** [January 10, 2021, 11:53am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/11 "2021-01-10T11:53:13Z")

</div>

Hello,  
if I try to install the Built-in CODE Server I get an error message “There is an error during the request, it cannot be continued”.  
What can I do?

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<div class="post-metadata">

**Author:** ![bastien](https://help.nextcloud.com/letter_avatar/bastien/32/5_5575768a8748004e209b776fc1b2916d.png) [@bastien](https://help.nextcloud.com/u/bastien)\
**Post date:** [January 10, 2021, 1:19pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/12 "2021-01-10T13:19:16Z")

</div>

Hi @harley-peter,  
You can start a new topic with more information, you will get more help 😊

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<div class="post-metadata">

**Author:** ![Arthur-sib](https://help.nextcloud.com/letter_avatar/arthur-sib/32/5_5575768a8748004e209b776fc1b2916d.png) [@Arthur-sib](https://help.nextcloud.com/u/Arthur-sib)\
**Post date:** [March 3, 2021, 12:28pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/13 "2021-03-03T12:28:47Z")

</div>

Hi!

Collabora is not working. How fix it?

 ![Снимок экрана от 2021-03-03 19-24-35](https://help.nextcloud.com/uploads/default/original/3X/1/0/105f421a88f5b6b4ab9e29b2904f2457a880a185.png)

In log:

```
Backtrace 11681:

```

/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit(\_ZN7SigUtil13dumpBacktraceEv+0x53)[0x5b5fa3]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit[0x5a862e]  
/lib/x86\_64-linux-gnu/libpthread.so.0(+0x153c0)[0x7fc54c28b3c0]  
/lib/x86\_64-linux-gnu/libc.so.6(shmctl+0xb)[0x7fc54c1a62cb]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0x1463b)[0x7fc54d0f463b]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0x1442e)[0x7fc54d0f442e]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0xca99)[0x7fc54d0eca99]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0xce22)[0x7fc54d0ece22]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0xe378)[0x7fc54d0ee378]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0xc5f1)[0x7fc54d0ec5f1]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0x9348)[0x7fc54d0e9348]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(+0x9496)[0x7fc54d0e9496]  
/lib/x86\_64-linux-gnu/libesets\_pac.so(open+0x145)[0x7fc54d0e98ed]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(+0x746e3)[0x7fc54432e6e3]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(+0x49de1)[0x7fc544303de1]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(+0x5026a)[0x7fc54430a26a]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(+0x512dc)[0x7fc54430b2dc]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(+0x52e3c)[0x7fc54430ce3c]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libuno\_sal.so.3(osl\_copyFile+0x13d)[0x7fc54430d01d]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x2042148)[0x7fc5496b3148]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x204209d)[0x7fc5496b309d]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x204209d)[0x7fc5496b309d]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x2042639)[0x7fc5496b3639]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x201fa6c)[0x7fc549690a6c]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(\_Z10ImplSVMainv+0x51)[0x7fc54a693ed1]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(soffice\_main+0x98)[0x7fc5496b2d58]  
/tmp/.mount\_CollabMeiL4I/opt/collaboraoffice6.4/program/libmergedlo.so(+0x2051931)[0x7fc5496c2931]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit(\_Z10lokit\_mainRKNSt7\_\_cxx1112basic\_stringIcSt11char\_traitsIcESaIcEEES6\_S6\_S6\_S6\_bbbbm+0x394e)[0x559ede]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit[0x540bb2]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit(\_Z18forkLibreOfficeKitRKNSt7\_\_cxx1112basic\_stringIcSt11char\_traitsIcESaIcEEES6\_S6\_S6\_i+0x1a13)[0x542a63]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit(main+0x2b3c)[0x509b3c]  
/lib/x86\_64-linux-gnu/libc.so.6(\_\_libc\_start\_main+0xf3)[0x7fc54c0a90b3]  
/tmp/.mount\_CollabMeiL4I/usr/bin/loolforkit(\_start+0x29)[0x510399]  
Security: loolmount incorrect user-name, other than ‘lool’  
Aborting.  
Security: loolmount incorrect user-name, other than ‘lool’  
Aborting.  
Security: loolmount incorrect user-name, other than ‘lool’  
Aborting.

---

<div class="post-metadata">

**Author:** ![darxmurf](https://help.nextcloud.com/letter_avatar/darxmurf/32/5_5575768a8748004e209b776fc1b2916d.png) [@darxmurf](https://help.nextcloud.com/u/darxmurf)\
**Post date:** [March 8, 2021, 12:13pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/14 "2021-03-08T12:13:49Z")

</div>

Hi,

Doesn’t work here either. 2 packages installed but as soon as I try opening a document, it turns like in an infinite loop.

In apache logs I have

```
Logging at warning level to file: /tmp/loolwsd.nRUsJ84MRx/loolwsd.log 
Failed to listen on Server port(s) (9983-9983). Exiting.

```

With a random name changing for every new line.  
Nothing is created in /tmp/. I already changed the PrivateTmp variable in apache config but it did not fix the issue.

I have a loolwsd process launched by apache but it looks like it’s not doing anything as there is nothing existing in /tmp/ except the .pid file

loolwsd --config-file=/tmp/.mount\_Collabifi1NQ/etc/loolwsd/loolwsd.xml --disable-lool-user-checking --port=9983 --lo-template-path=/tmp/.mount\_Collabifi1NQ/opt/collaboraoffice6.4 --o:sys\_template\_path=/tmp/.mount\_Collabifi1NQ/ --o:security.capabilities=false --o:security.seccomp=false --o:child\_root\_path=/tmp/loolwsd.KwXVqgabrO/jails --o:file\_server\_root\_path=/tmp/.mount\_Collabifi1NQ/usr/share/loolwsd --o:ssl.enable=false --o:net.proxy\_prefix=true --o:storage.wopi.host[0]=.\* --o:storage.wopi.host[0][@allow]=true --o:memproportion=50 --o:logging.file[@enable]=true --o:logging.file.property[0][@name]=path --o:logging.file.property[0]=/tmp/loolwsd.KwXVqgabrO/loolwsd.log --o:welcome.enable=false --o:mount\_jail\_tree=false --pidfile=/tmp/loolwsd.pid

---

<div class="post-metadata">

**Author:** ![Travis\_Augustine](https://help.nextcloud.com/user_avatar/help.nextcloud.com/travis_augustine/32/36050_2.png) [@Travis\_Augustine](https://help.nextcloud.com/u/Travis_Augustine)\
**Post date:** [March 14, 2021, 2:22am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/15 "2021-03-14T02:22:21Z")

</div>

I am having the same problem. Have you by chance come across a solution? I’ve tried reinstalling, using the snap, docker…no matter what I get this same error.

---

<div class="post-metadata">

**Author:** ![darxmurf](https://help.nextcloud.com/letter_avatar/darxmurf/32/5_5575768a8748004e209b776fc1b2916d.png) [@darxmurf](https://help.nextcloud.com/u/darxmurf)\
**Post date:** [March 15, 2021, 7:33am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/16 "2021-03-15T07:33:13Z")

</div>

Hi,  
On my side, installed on Debian using Collabora repositories (If you are under ubuntu, try this way instead of snap which can cause random problems. It’s another topic but the few things I tried with snap did not work correctly.)

My server is configured with one name and one alias. Which means the nextcloud is accessible via [https://mynextcloud.domain.com](https://mynextcloud.domain.com) and the collabora under [https://myalias.domain.com](https://myalias.domain.com). It probabl helps a bit.

Then edit /etc/loolwsd/loolwsd.xml, here is what I changed on my server

- Network Settings - proto: IPv4 instead of ALL
- SSL settings define your certs if using SSL (I’m using the same certs as apache)
- Backend storage, woopi section, edit the regex to match your setup:  
localhost  
[myservername.domain.com](http://myservername.domain.com)  
[myalias.domain.com](http://myalias.domain.com)

I removed all the others matching 192.168.x.x and all  
This last change in the woopi section was one of the main problem I had when opening a document. The web interface was showing a message about a wrong host.

In my apache conf, I added a “site” for collabora using the default template you can find online but as I’m running it using SSL, I replaced every instance of [http://127.0.0.1:9980](http://127.0.0.1:9980) by http **s** ://127.0.0.1:9980

As usual, every time you change something, restart loolwsd and apache.

Then in the collabora config page in NextCloud, put your server name like [https://myservername2.domain.com:9980](https://myservername2.domain.com:9980)

On my side, before editing it’s conf, loolwsd was not starting properly. Processes were dying after 5 sec.

---

<div class="post-metadata">

**Author:** ![cernst72](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cernst72/32/38052_2.png) [@cernst72](https://help.nextcloud.com/u/cernst72)\
**Post date:** [May 10, 2021, 7:21pm UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/17 "2021-05-10T19:21:34Z")

</div>

I am using nextcloud on docker swarm and found that collabora stops to work if I set replicas to more than 1. Just an empty screen.  
It didn’t bother me too much to keep as 1.

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [January 16, 2025, 7:00am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/18 "2025-01-16T07:00:32Z")

</div>



---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [January 16, 2025, 7:00am UTC](https://help.nextcloud.com/t/how-to-install-collabora-online-in-nextcloud-hub/84347/19 "2025-01-16T07:00:33Z")

</div>


