How to contact the official support?

[P5music]

Hello,
I need to contact developers about my issue in Android development.
I opened a thread but had not any kind of response.

Storage Access Framework - Cannot create file in cloud folder selected with ACTION_OPEN_DOCUMENT_TREE

Hello, I am new to this forum. Please be patient if this is not the right sub-forum for this kind of thread. I am an Android developer, I am testing Storage Access Framework with NextCloud+CloudFiles. I opened a thread on StackOverflow but maybe here I can get real help on this specific topic. If the solution is found here I will put it also on StackOverflow for others to know. My app uses the ACTION_OPEN_DOCUMENT_TREE intent to let the user select a cloud folder, and then wants to creat…

I do not know whether the problem is on Nextcloud or it’s up to the provider I am using to send those information.
So I need to know if there are other providers that are known to be working as to the requested INTENT function, or if a bug-fix request has to be filed somewhere.
Thanks in advance

[JimmyKater]

have moved this one to subcategory clients/andoid as well.

you ask how to contact official support? well you are on community forum here. meaning this is not at all any official support forum.
though you could ping users here by just referencing them in your thread… like @Andy for example. but there’s guarantee that there will be any answer… though ppl do their best.

good luck

[P5music]

@JimmyKater
Thank you for the advice.
However, please could you also suggest me where the official support can be contacted?

[tflidd]

They have an IRC channel (not sure how active that is), see the overview page in the repository:

nextcloud/android

[JimmyKater]

@P5music

where the official support

hehehe… the guy i tagged is one of the offical devs of the android client. he mostly is pretty busy but there’s a good chance to reach him this way. and as he his quite nice there even is a good chance that he would be getting back to you.

@tflidd

They have an IRC channel

and of course that one. you’d need an irc-client to reach them.

[tflidd]

Let’s close this topic. The topic with the actual problem is still open. In this other topic, you can leave a link to a github-issue in case this problem is handled there.