How to activate auto updater on shared hosting

running NC on a sharsd hosting package. So far so good.
But having problems to sync my outlook with NC, which allwyas worked in the past.

How can I install the auto updater?



Can you tell us which version you are using? And which one before? Logfiles?

11.0 right now. 10.x. before, but provided by my hoster, so no log files.
No I installed my on instance and want to activate the auto updater.

Any ideas:)?

Without logfiles it is hard to say what fails. Could be that your provider is blocking such connections. Manual updates should always work. And the Nextcloud logfile is available for users, perhaps there are already some indications (in your data-folder, you can also access it through your admin page).