# How can i unblock an IP (blocked through brute force detection)? **URL:** \ **Category:** ℹ️ Support\ **Tags:** bruteforce\ **Created:** [December 2, 2016, 4:49pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731 "2016-12-02T16:49:39Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![lukas](https://help.nextcloud.com/user_avatar/help.nextcloud.com/lukas/32/969_2.png) [@lukas](https://help.nextcloud.com/u/lukas)\ **Post date:** [December 2, 2016, 4:49pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/1 "2016-12-02T16:49:39Z")
Somehow, i managed to be blocked on my nextcloud instance (nc 11 beta). Seems like i’ve made too much failing login attempts through thunderbird. No my connection is throttled. How can i unban my IP? Is there a time-limit on the ban? ---
**Author:** ![Schmu](https://help.nextcloud.com/user_avatar/help.nextcloud.com/schmu/32/7823_2.png) [@Schmu](https://help.nextcloud.com/u/Schmu)\ **Post date:** [December 2, 2016, 5:22pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/2 "2016-12-02T17:22:33Z")
Hi, connect to mysql and run the following query for your IP: `DELETE FROM oc_bruteforce_attempts WHERE ip = 'aaa.bbb.ccc.ddd';` ---
**Author:** ![lukas](https://help.nextcloud.com/user_avatar/help.nextcloud.com/lukas/32/969_2.png) [@lukas](https://help.nextcloud.com/u/lukas)\ **Post date:** [December 2, 2016, 5:55pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/3 "2016-12-02T17:55:43Z")
Works again! Thank you! 🙂 ---
**Author:** ![BenBold](https://help.nextcloud.com/letter_avatar/benbold/32/5_5575768a8748004e209b776fc1b2916d.png) [@BenBold](https://help.nextcloud.com/u/BenBold)\ **Post date:** [October 2, 2017, 3:48pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/4 "2017-10-02T15:48:10Z")
I have no experience with SQL - is it possible to administrate this in the admin section? ---
**Author:** ![lukas](https://help.nextcloud.com/user_avatar/help.nextcloud.com/lukas/32/969_2.png) [@lukas](https://help.nextcloud.com/u/lukas)\ **Post date:** [October 2, 2017, 4:01pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/5 "2017-10-02T16:01:13Z")
@BenBold hey, i can assist you. It’s not possible to do this within an admin session. How do you host your instance? Have you access to the database? ---
**Author:** ![BenBold](https://help.nextcloud.com/letter_avatar/benbold/32/5_5575768a8748004e209b776fc1b2916d.png) [@BenBold](https://help.nextcloud.com/u/BenBold)\ **Post date:** [October 2, 2017, 4:04pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/6 "2017-10-02T16:04:46Z")
well - its running on our web server preinstalled by the webhoster - very nice so far. but just one account is blocked now. i have ssh access to the server. ---
**Author:** ![lukas](https://help.nextcloud.com/user_avatar/help.nextcloud.com/lukas/32/969_2.png) [@lukas](https://help.nextcloud.com/u/lukas)\ **Post date:** [October 2, 2017, 4:14pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/7 "2017-10-02T16:14:14Z")
Is the database running on the same server you have access to? Then you could start the mysql-console with something like: `mysql --user=user_name --password db_name`). ---
**Author:** ![Calmly](https://help.nextcloud.com/user_avatar/help.nextcloud.com/calmly/32/5865_2.png) [@Calmly](https://help.nextcloud.com/u/Calmly)\ **Post date:** [October 2, 2017, 6:33pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/8 "2017-10-02T18:33:05Z")
Alternatively, you could just add the IP address in Admin --\> Security --\> Brute-force IP whitelist 🙂 HTH ---
**Author:** ![BenBold](https://help.nextcloud.com/letter_avatar/benbold/32/5_5575768a8748004e209b776fc1b2916d.png) [@BenBold](https://help.nextcloud.com/u/BenBold)\ **Post date:** [October 5, 2017, 4:45pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/9 "2017-10-05T16:45:33Z")
Thank You Calmly !! That was solving a lot of problems but i still get the following message for the calendar: Warning core Login failed: ‘UserName’ (Remote IP: xxxxxx) ---
**Author:** ![Schmu](https://help.nextcloud.com/user_avatar/help.nextcloud.com/schmu/32/7823_2.png) [@Schmu](https://help.nextcloud.com/u/Schmu)\ **Post date:** [June 25, 2018, 4:47pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/10 "2018-06-25T16:47:39Z")
A post was split to a new topic: [What could block my IP. Tried to unblock without success](https://help.nextcloud.com/t/what-could-block-my-ip-tried-to-unblock-without-success/33360) ---
**Author:** ![Wikinaut](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wikinaut/32/12187_2.png) [@Wikinaut](https://help.nextcloud.com/u/Wikinaut)\ **Post date:** [May 13, 2020, 4:45pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/11 "2020-05-13T16:45:47Z")
Run (as root) To show entries: `mysql -e "use nextcloud;select * from oc_bruteforce_attempts;"` To delete all these entries: `mysql -e "use nextcloud;delete from oc_bruteforce_attempts;"` ---
**Author:** ![TheRojam](https://help.nextcloud.com/user_avatar/help.nextcloud.com/therojam/32/27774_2.png) [@TheRojam](https://help.nextcloud.com/u/TheRojam)\ **Post date:** [June 17, 2021, 3:27pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/12 "2021-06-17T15:27:35Z")
You can also use the [occ client](https://docs.nextcloud.com/server/latest/admin_manual/configuration_server/occ_command.html?highlight=occ#security-commands-label): `$ php occ security:bruteforce:reset ` If you have an reverse proxy runnig you may want to add some special things to your nextcloud config.php: ```auto 'trusted_proxies' => array('192.168.1.1'), 'forwarded_for_headers' => array('HTTP_X_FORWARDED_FOR'), ``` While 192.168.1.1 is the local IP address of your reverse proxy. ---
**Author:** ![Pascacio](https://help.nextcloud.com/letter_avatar/pascacio/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pascacio](https://help.nextcloud.com/u/Pascacio)\ **Post date:** [August 22, 2022, 3:45pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/14 "2022-08-22T15:45:39Z")
Hi, it seems that option was removed in the actual version , 24.0.4. ---
**Author:** ![Pascacio](https://help.nextcloud.com/letter_avatar/pascacio/32/5_5575768a8748004e209b776fc1b2916d.png) [@Pascacio](https://help.nextcloud.com/u/Pascacio)\ **Post date:** [August 22, 2022, 3:56pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/15 "2022-08-22T15:56:31Z")
Hi, I’m running Nextcloud on Hestia, from these commands I get " Unknown database ‘nextcloud’" Also tried with "sudo -u www-data php /var/www/nextcloud/occ security:bruteforce:reset but it seems the wrong directory. Does anyone know the right path for Hestia CP installation? thank you! ---
**Author:** ![Brecht\_W](https://help.nextcloud.com/user_avatar/help.nextcloud.com/brecht_w/32/46572_2.png) [@Brecht\_W](https://help.nextcloud.com/u/Brecht_W)\ **Post date:** [October 14, 2022, 11:03am UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/16 "2022-10-14T11:03:56Z")
This helped me. After a year i received this issue and i think it was because of this: ‘forwarded\_for\_headers’ =\> array(‘HTTP\_X\_FORWARDED\_FOR’) Thank you ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [November 6, 2024, 8:47pm UTC](https://help.nextcloud.com/t/how-can-i-unblock-an-ip-blocked-through-brute-force-detection/5731/17 "2024-11-06T20:47:07Z")
wwe: close old topics