Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
30.0.2snap2
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
When Let's Encrypt certificates tried to renew within the last few weeks
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
snap
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Let’s Encrypt fails to renew. It has been working fine for the last year. I’m not sure how to proceed here. Try to renew manually? Since Nextcloud itself is working fine, I’d like to make sure I do this correctly. Here is some of the log:
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.ddns.net-0001) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Processing
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Cert is due for renewal, auto-renewing...
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Plugins selected: Authenticator webroot, Installer None
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Renewing an existing certificate
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Performing the following challenges:
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.ddns.net
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.no-ip.org
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.ddns.net) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Processing
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Cert is due for renewal, auto-renewing...
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Plugins selected: Authenticator webroot, Installer None
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Renewing an existing certificate
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Performing the following challenges:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.no-ip.org
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.no-ip.org) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.no-ip.org:. Skipping.
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: All renewal attempts failed. The following certs could not be renewed:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: All renewal attempts failed. The following certs could not be renewed:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Running post-hook command: restart-apache
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: Output from post-hook command restart-apache:
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: Restarting apache... done
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: 3 renew failure(s), 0 parse failure(s)
2024-12-16T14:12:08-05:00 systemd[1]: Stopping snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs...
2024-12-16T14:12:08-05:00 systemd[1]: snap.nextcloud.renew-certs.service: Deactivated successfully.
2024-12-16T14:12:08-05:00 systemd[1]: Stopped snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs.
2024-12-16T14:12:08-05:00 systemd[1]: snap.nextcloud.renew-certs.service: Consumed 35.515s CPU time, 69.5M memory peak, 172.0K memory swap peak.
2024-12-16T14:13:50-05:00 systemd[1]: Started snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs.
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Saving debug log to /var/snap/nextcloud/current/certs/certbot/logs/letsencrypt.log
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Non-interactive renewal: random delay of 281 seconds
2024-12-16T14:18:36-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:36-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.ddns.net
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.ddns.net-0001) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.ddns.net
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.no-ip.org
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.ddns.net) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.no-ip.org
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.no-ip.org) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.no-ip.org:. Skipping.
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: All renewal attempts failed. The following certs could not be renewed:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: All renewal attempts failed. The following certs could not be renewed:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Running post-hook command: restart-apache
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: Output from post-hook command restart-apache:
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: Restarting apache... done
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: 3 renew failure(s), 0 parse failure(s)
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.ddns.net-0001) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: Processing
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf
2024-12-15T22:17:07-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Cert is due for renewal, auto-renewing...
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Plugins selected: Authenticator webroot, Installer None
2024-12-15T22:17:08-05:00 nextcloud.renew-certs[1699955]: Renewing an existing certificate
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Performing the following challenges:
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.ddns.net
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.no-ip.org
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.ddns.net) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Processing
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Cert is due for renewal, auto-renewing...
2024-12-15T22:17:09-05:00 nextcloud.renew-certs[1699955]: Plugins selected: Authenticator webroot, Installer None
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Renewing an existing certificate
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Performing the following challenges:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: http-01 challenge for yumhouse.no-ip.org
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Cleaning up challenges
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Attempting to renew cert (yumhouse.no-ip.org) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Input the webroot for yumhouse.no-ip.org:. Skipping.
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: All renewal attempts failed. The following certs could not be renewed:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: All renewal attempts failed. The following certs could not be renewed:
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-15T22:17:10-05:00 nextcloud.renew-certs[1699955]: Running post-hook command: restart-apache
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: Output from post-hook command restart-apache:
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: Restarting apache... done
2024-12-15T22:17:11-05:00 nextcloud.renew-certs[1699955]: 3 renew failure(s), 0 parse failure(s)
2024-12-16T14:12:08-05:00 systemd[1]: Stopping snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs...
2024-12-16T14:12:08-05:00 systemd[1]: snap.nextcloud.renew-certs.service: Deactivated successfully.
2024-12-16T14:12:08-05:00 systemd[1]: Stopped snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs.
2024-12-16T14:12:08-05:00 systemd[1]: snap.nextcloud.renew-certs.service: Consumed 35.515s CPU time, 69.5M memory peak, 172.0K memory swap peak.
2024-12-16T14:13:50-05:00 systemd[1]: Started snap.nextcloud.renew-certs.service - Service for snap application nextcloud.renew-certs.
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Saving debug log to /var/snap/nextcloud/current/certs/certbot/logs/letsencrypt.log
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:13:55-05:00 nextcloud.renew-certs[2500]: Non-interactive renewal: random delay of 281 seconds
2024-12-16T14:18:36-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:36-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.ddns.net
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.ddns.net-0001) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net-0001.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:38-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.ddns.net
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.no-ip.org
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.ddns.net) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.ddns.net.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.ddns.net:. Skipping.
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Processing
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Cert is due for renewal, auto-renewing...
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Plugins selected: Authenticator webroot, Installer None
2024-12-16T14:18:39-05:00 nextcloud.renew-certs[2500]: Renewing an existing certificate
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Performing the following challenges:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: http-01 challenge for yumhouse.no-ip.org
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Cleaning up challenges
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Attempting to renew cert (yumhouse.no-ip.org) from /var/snap/nextcloud/current/certs/certbot/config/renewal/yumhouse.no-ip.org.conf produced an unexpected error: Missing command line flag or config entry for this setting:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Input the webroot for yumhouse.no-ip.org:. Skipping.
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: All renewal attempts failed. The following certs could not be renewed:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: All renewal attempts failed. The following certs could not be renewed:
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net-0001/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.ddns.net/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: /var/snap/nextcloud/current/certs/certbot/config/live/yumhouse.no-ip.org/fullchain.pem (failure)
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
2024-12-16T14:18:40-05:00 nextcloud.renew-certs[2500]: Running post-hook command: restart-apache
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: Output from post-hook command restart-apache:
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: Restarting apache... done
2024-12-16T14:18:41-05:00 nextcloud.renew-certs[2500]: 3 renew failure(s), 0 parse failure(s)
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
Nothing recent in the log
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"apps_paths": [
{
"path": "\/snap\/nextcloud\/current\/htdocs\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/snap\/nextcloud\/current\/nextcloud\/extra-apps",
"url": "\/extra-apps",
"writable": true
}
],
"supportedDatabases": [
"mysql"
],
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0
},
"log_type": "file",
"logfile": "\/var\/snap\/nextcloud\/current\/logs\/nextcloud.log",
"logfilemode": 416,
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"192.168.0.143",
"yumhouse.ddns.net",
"yumhouse.no-ip.org"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "30.0.2.2",
"overwrite.cli.url": "http:\/\/localhost",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "US",
"twofactor_enforced": "true",
"twofactor_enforced_groups": [],
"twofactor_enforced_excluded_groups": [],
"loglevel": 2,
"maintenance_window_start": 1
}
}