Hello! I am a novice trying to setup Nextcloud for the first time have run into issues as soon as I try to configure mail. I have spent hours researching and trying forum solutions and am stuck. I am hoping that maybe someone on here might know how to get it working?
Background:
- I am hosted with godaddy using cPanel mail, and using an add-on domain with a wordpess site on it. The mail settings require SSL.
- The mail successfully configures and works with ms outlook on desktop and stock phone mail apps without issue.
- When trying to connect to Nextcloud using the same settings, I get an error saying âUnexpected error during account creation.â The logs suggests that there is an error connecting to the SMTP server, but no error connecting to IMAP (pasted below, please verify, I donât know what Iâm doing).
I have tried this in the config file based on other issues/forums (again, I donât know what Iâm doing):
âmail_smtptimeoutâ => â30â,
âmail_smtptimeoutâ => 30,
âapp.mail.transportâ => âphp-mailâ
âapp.mail.verify-tls-peerâ => âfalseâ,
âapp.mail.verify-tls-peerâ => false,
Error Logs:
- nextcloud.log:
{âreqIdâ:âX2PE7IEvn9wRsMjtQTNwTwACiwkâ,âlevelâ:3,âtimeâ:â2020-09-17T20:19:56+00:00â,âremoteAddrâ:â76.121.102.127â,âuserâ:âoh84f1â,âappâ:âside_menuâ,âmethodâ:âPOSTâ,âurlâ:â/cloud/index.php/apps/mail/api/accountsâ,âmessageâ:{âExceptionâ:âRuntimeExceptionâ,âMessageâ:âApp class OCA\SideMenu\AppInfo\Application is not setup via query() but directlyâ,âCodeâ:0,âTraceâ:[{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/apps/side_menu/lib/AppInfo/Application.phpâ,âlineâ:41,âfunctionâ:â__constructâ,âclassâ:âOCP\AppFramework\Appâ,âtypeâ:â->â,âargsâ:[âside_menuâ,]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/apps/side_menu/appinfo/app.phpâ,âlineâ:5,âfunctionâ:â__constructâ,âclassâ:âOCA\SideMenu\AppInfo\Applicationâ,âtypeâ:â->â,âargsâ:},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:266,âargsâ:[â/home/pnwhomesolutions/public_html/localhost/cloud/apps/side_menu/appinfo/app.phpâ],âfunctionâ:ârequire_onceâ},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:155,âfunctionâ:ârequireAppFileâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:[âside_menuâ]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:128,âfunctionâ:âloadAppâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:[âside_menuâ]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/base.phpâ,âlineâ:997,âfunctionâ:âloadAppsâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/index.phpâ,âlineâ:37,âfunctionâ:âhandleRequestâ,âclassâ:âOCâ,âtypeâ:â::â,âargsâ:}],âFileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/public/AppFramework/App.phpâ,âLineâ:84,âCustomMessageâ:âââ},âuserAgentâ:âMozilla/5.0 (Windows NT 6.3; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0â,âversionâ:â19.0.3.1â}
{âreqIdâ:âX2PE7IEvn9wRsMjtQTNwTwACiwkâ,âlevelâ:3,âtimeâ:â2020-09-17T20:19:57+00:00â,âremoteAddrâ:â76.121.102.127â,âuserâ:âoh84f1â,âappâ:âunsplashâ,âmethodâ:âPOSTâ,âurlâ:â/cloud/index.php/apps/mail/api/accountsâ,âmessageâ:{âExceptionâ:âRuntimeExceptionâ,âMessageâ:âApp class OCA\Unsplash\AppInfo\Application is not setup via query() but directlyâ,âCodeâ:0,âTraceâ:[{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/apps/unsplash/lib/AppInfo/Application.phpâ,âlineâ:27,âfunctionâ:â__constructâ,âclassâ:âOCP\AppFramework\Appâ,âtypeâ:â->â,âargsâ:[âunsplashâ,]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/apps/unsplash/appinfo/app.phpâ,âlineâ:11,âfunctionâ:â__constructâ,âclassâ:âOCA\Unsplash\AppInfo\Applicationâ,âtypeâ:â->â,âargsâ:},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:266,âargsâ:[â/home/pnwhomesolutions/public_html/localhost/cloud/apps/unsplash/appinfo/app.phpâ],âfunctionâ:ârequire_onceâ},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:155,âfunctionâ:ârequireAppFileâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:[âunsplashâ]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/private/legacy/OC_App.phpâ,âlineâ:128,âfunctionâ:âloadAppâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:[âunsplashâ]},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/base.phpâ,âlineâ:997,âfunctionâ:âloadAppsâ,âclassâ:âOC_Appâ,âtypeâ:â::â,âargsâ:},{âfileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/index.phpâ,âlineâ:37,âfunctionâ:âhandleRequestâ,âclassâ:âOCâ,âtypeâ:â::â,âargsâ:}],âFileâ:â/home/pnwhomesolutions/public_html/localhost/cloud/lib/public/AppFramework/App.phpâ,âLineâ:84,âCustomMessageâ:âââ},âuserAgentâ:âMozilla/5.0 (Windows NT 6.3; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0â,âversionâ:â19.0.3.1â}
{âreqIdâ:âX2PE7IEvn9wRsMjtQTNwTwACiwkâ,âlevelâ:4,âtimeâ:â2020-09-17T20:19:58+00:00â,âremoteAddrâ:â76.121.102.127â,âuserâ:âoh84f1â,âappâ:âmailâ,âmethodâ:âPOSTâ,âurlâ:â/cloud/index.php/apps/mail/api/accountsâ,âmessageâ:âCreating account failed: Error connecting to SMTP server.â,âuserAgentâ:âMozilla/5.0 (Windows NT 6.3; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0â,âversionâ:â19.0.3.1â}
*horde_imap.log: Thu, 17 Sep 2020 20:19:57 +0000
Connection to: imap://website.com:993/
Server connection took 0.3603 seconds.
S: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE NAMESPACE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
C: 1 AUTHENTICATE PLAIN [INITIAL CLIENT RESPONSE (username: redacted)]
S: 1 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY STATUS=SIZE NAMESPACE LITERAL+ NOTIFY SPECIAL-USE COMPRESS=DEFLATE QUOTA] Logged in
Command 1 took 0.0285 seconds.
C: 2 LOGOUT
S: * BYE Logging out
S: 2 OK Logout completed (0.001 + 0.000 secs).
Command 2 took 0.0005 seconds.
- horde_smtp.log
EMPTY
Any advice on how to get it working?