[Help] Cardbook Validate Fails


#1

Hi everyone,
I’m new to Nextcloud and recently signed up for an account with www.cloudfiles.at

I’m now trying to integrate my contacts with Thunderbird email client, so added Cardbook to Thunderbird. The problem I have is when trying to add a remote address book. I enter my url, then my email address and password and click validate. The validation always fails. I know the email address and password are correct as I used them to log in to my account via a browser and they work fine.

Am I missing something simple? Any help would be appreciated - I’m using Thunderbird 60.2.1 on Linux Mint 18.3


#2

Hello! Have you try using an app password instead of your regular password? :slight_smile:


#3

Hi,
Yes I did but had the same problem. I created a new app password too but the same thing happens.


#4

Hi!
Damn, maybe you’re missing some config on your server.
Please take a look at https://docs.nextcloud.com/server/stable/user_manual/pim/sync_thunderbird.html
And https://github.com/nextcloud/server/issues/9869#issuecomment-416606536