Grayed desktop sync icon reports Disconnected and network error <SOLVED>

I’ve installed Nextcloud Desktop on Linux Mint. It syncs an ssd-disk mounted on home/user with a Shadow Cloud account. It works fine but the sync icon is grayed out and reports following:

  • Nextcloud: Disconnected from theses accounts
  • Account @: Network error
  • Protocol ““ is unknown

Anyone know what this means?

  1. Cloud Server: Shadow.tech
  2. Operating system: don’t know
  3. Web server and version: don’t know
  4. Reverse proxy and version: don’t know
  5. PHP version (e.g, 8.3): don’t know
  6. Is this the first time you’ve seen this error?: yes
  7. When did this problem seem to first start?: from start
  8. Installation method: flatpacket
  9. Are you using Cloudflare, mod_security, or similar? ( No)
  10. On local side: Nextcloud sync on Windows working fine. Nexcloud on my Linux works fine - apart from above mentioned error message.

Erik

Problem was an incorrect entered cloud account.

hey @ErikL welcome back :waving_hand:

you’ve been here before, you know the ropes?
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