Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 29.0.5): 30.0.0.14
Operating system and version (eg, Ubuntu 24.04): ubuntu-server 24.04.1
Apache or nginx version (eg, Apache 2.4.25): NGinx
PHP version (eg, 8.3): 8.3.11
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- After Update from NC 29.0.7 to 30.0.0.14 i can’t open gpx files any longer in the new (actual) gui. But switching back to the classic (old) gpx view the files were opened, so decided to wait with error reports till eventually update
- today the update to gpxpod were offered to Version 7.0.0
- installed (old gui is no longer availale - so i am forced to use the new one
- but still get error messages in log when entering gpxpod (only one dir on my profile containing all my gpx files)
- the files are owned by UNIX (uid=33,gid=33 => www-data)
The output of your Nextcloud log in Admin > Logging:
[PHP] Fehler: Undefined array key "sortAsc" at /var/www/nextcloud/apps/gpxpod/lib/Controller/PageController.php#128
GET /apps/gpxpod/
von 192.168.55.121 von christian um 24.09.2024, 07:24:58
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
[index] Fehler: recursive is not a valid attribute
GET /apps/gpxpod/directories/2/tracks?directoryPath=%2FDocuments%2F06_Freizeit-Urlaub-Hobby%2FFahrrad%2FGPX&processAll=false
von 192.168.55.121 von christian um 24.09.2024, 07:25:01
