Hi, I wanted to request guidance or assistance regarding Gmail setup in NextCloud. I’m fairly new with both Docker and NextCloud and trying to setup a server for my family. I’ve been stuck on this for a few days and unsure what to try next. Any assistance is greatly appreciated.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Operating system and version (e.g., Ubuntu 24.04):
- NAME=“Alpine Linux”
ID=alpine
VERSION_ID=3.22.3
PRETTY_NAME=“Alpine Linux v3.22”
HOME_URL=“https://alpinelinux.org/”
BUG_REPORT_URL=“https://gitlab.alpinelinux.org/alpine/aports/-/issues”
- NAME=“Alpine Linux”
- Web server and version (e.g, Apache 2.4.25):
unknown
- Reverse proxy and version _(e.g. nginx 1.27.2)
- PHP version (e.g, 8.3):
Unknown
- Is this the first time you’ve seen this error? (Yes / No):
Yes, I am trying to setup for the first time
- When did this problem seem to first start?
Never worked
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
When I try to setup gmail accounts, the application generates the following error ‘There was an error while setting up your account’
Steps to replicate it (hint: details matter!):
-
Go to mail
-
Try to add a new account
-
Tried both auto and manual configurations. Confirmed that IMAP and SMTP settings are correct for Gmail.
NextCloud Log Entries:
{"reqId":"vYsPbkU0vLEGQ9q45xhl","level":0,"time":"2026-02-17T08:08:57+00:00","remoteAddr":"172.65.32.248","user":"XXXXXXXXXXXXXXXXXXXXX","app":"mail","method":"GET","url":"/apps/mail/api/autoconfig/ispdb/gmail.com/XXXXXXXXXXXXXXXXXXXXX%40gmail.com","scriptName":"/index.php","message":"IsbDb: <https://autoconfig.gmail.com/mail/config-v1.1.xml?emailaddress=XXXXXXXXXXXXXXXXXXXXX@gmail.com> failed with \\"No DNS record found for autoconfig.gmail.com\\"","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Safari/605.1.15","version":"32.0.6.1","exception":{"Exception":"OCP\\\\Http\\\\Client\\\\LocalServerException","Message":"No DNS record found for autoconfig.gmail.com","Code":0,"Trace":\[{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"{closure:{closure:OC\\\\Http\\\\Client\\\\DnsPinMiddleware::addDnsPinning():104}:105}","class":"OC\\\\Http\\\\Client\\\\DnsPinMiddleware","type":"->","args":\["\*\*\* sensitive parameters replaced \*\*\*"\]},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"\__invoke","class":"GuzzleHttp\\\\PrepareBodyMiddleware","type":"->"},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"{closure:{closure:GuzzleHttp\\\\Middleware::cookies():28}:29}","class":"GuzzleHttp\\\\Middleware","type":"::","args":\["\*\*\* sensitive parameters replaced \*\*\*"\]},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":66,"function":"\__invoke","class":"GuzzleHttp\\\\RedirectMiddleware","type":"->"},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"{closure:{closure:GuzzleHttp\\\\Middleware::httpErrors():60}:61}","class":"GuzzleHttp\\\\Middleware","type":"::","args":\["\*\*\* sensitive parameters replaced \*\*\*"\]},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/Client.php","line":333,"function":"\__invoke","class":"GuzzleHttp\\\\HandlerStack","type":"->"},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/Client.php","line":169,"function":"transfer","class":"GuzzleHttp\\\\Client","type":"->"},{"file":"/app/www/public/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"requestAsync","class":"GuzzleHttp\\\\Client","type":"->","args":\["\*\*\* sensitive parameters replaced \*\*\*"\]},{"file":"/app/www/public/lib/private/Http/Client/Client.php","line":206,"function":"request","class":"GuzzleHttp\\\\Client","type":"->"},{"file":"/config/www/nextcloud/apps/mail/lib/Service/AutoConfig/IspDb.php","line":56,"function":"get","class":"OC\\\\Http\\\\Client\\\\Client","type":"->","args":\["\*\*\* sensitive parameters replaced \*\*\*"\]},{"file":"/config/www/nextcloud/apps/mail/lib/Service/AutoConfig/IspDb.php","line":148,"function":"queryUrl","class":"OCA\\\\Mail\\\\Service\\\\AutoConfig\\\\IspDb","type":"->"},{"file":"/config/www/nextcloud/apps/mail/lib/Controller/AutoConfigController.php","line":62,"function":"query","class":"OCA\\\\Mail\\\\Service\\\\AutoConfig\\\\IspDb","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Http/Dispatcher.php","line":204,"function":"queryIspdb","class":"OCA\\\\Mail\\\\Controller\\\\AutoConfigController","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\\\\AppFramework\\\\Http\\\\Dispatcher","type":"->"},{"file":"/app/www/public/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\\\\AppFramework\\\\Http\\\\Dispatcher","type":"->"},{"file":"/app/www/public/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\\\\AppFramework\\\\App","type":"::"},{"file":"/app/www/public/lib/base.php","line":1091,"function":"match","class":"OC\\\\Route\\\\Router","type":"->"},{"file":"/app/www/public/index.php","line":25,"function":"handleRequest","class":"OC","type":"::"}\],"File":"/app/www/public/lib/private/Http/Client/DnsPinMiddleware.php","Line":128,"message":"IsbDb: <https://autoconfig.gmail.com/mail/config-v1.1.xml?emailaddress=XXXXXXXXXXXXXXXXXXXXX@gmail.com> failed with \\"No DNS record found for autoconfig.gmail.com\\"","exception":{},"CustomMessage":"IsbDb: <https://autoconfig.gmail.com/mail/config-v1.1.xml?emailaddress=XXXXXXXXXXXXXXXXXXXXX@gmail.com> failed with \\"No DNS record found for autoconfig.gmail.com\\""}}
{"reqId":"vYsPbkU0vLEGQ9q45xhl","level":0,"time":"2026-02-17T08:08:57+00:00","remoteAddr":"172.65.32.248","user":"XXXXXXXXXXXXXXXXXXXXX","app":"mail","method":"GET","url":"/apps/mail/api/autoconfig/ispdb/gmail.com/XXXXXXXXXXXXXXXXXXXXX%40gmail.com","scriptName":"/index.php","message":"IsbDb: querying <gmail.com> via <https://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=XXXXXXXXXXXXXXXXXXXXX@gmail.com>","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Safari/605.1.15","version":"32.0.6.1","data":{"app":"mail"}}
Web server / Reverse Proxy Configuration
services:
nginx-proxy:
image: nginxproxy/nginx-proxy:1.4.0
container_name: nginx-proxy
dns:
- 8.8.8.8
- 1.1.1.1
ports:
- "80:80"
- "443:443"
volumes:
- ./conf:/etc/nginx/conf.d
- ./vhost:/etc/nginx/vhost.d
- ./html:/usr/share/nginx/html
- ./certs:/etc/nginx/certs:ro
- /var/run/docker.sock:/tmp/docker.sock:ro
networks:
frontend:
ipv4_address: 172.19.0.2
restart: unless-stopped
acme-companion:
image: nginxproxy/acme-companion:2.2.10
container_name: nginx-proxy-acme
environment:
DEFAULT_EMAIL: "XXXXXXXXXXXXXXXXXXXXX@gmail.com"
volumes_from:
- nginx-proxy
volumes:
- ./certs:/etc/nginx/certs:rw
- ./acme:/etc/acme.sh
- /var/run/docker.sock:/var/run/docker.sock:ro
networks:
- frontend
restart: unless-stopped
networks:
frontend:
driver: bridge
ipam:
config:
- subnet: 172.19.0.0/16
gateway: 172.19.0.1
Configuration
Nextcloud
{
"system": {
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.XXXXXXXXXX.com"
],
"dbtype": "mysql",
"version": "32.0.6.1",
"overwrite.cli.url": "http:\/\/cloud.XXXXXXXXXXXXX.com",
"overwritehost": "cloud.XXXXXXXXXXXXXX.com",
"overwriteprotocol": "https",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"opcache.memory_consumption": "512",
"default_phone_region": "US",
"default_locale": "en_US",
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\APCu",
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": 1,
"mail_smtpport": "465 ",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"mail_smtpsecure": "ssl",
"loglevel": 0,
"app_install_overwrite": []
}
}
Docker Configuration:
services:
nextcloud:
image: lscr.io/linuxserver/nextcloud:32.0.6-ls416
container_name: nextcloud
environment:
VIRTUAL_HOST: cloud.XXXXXXXXXXXXXXXXXXXXX.com
LETSENCRYPT_HOST: cloud.XXXXXXXXXXXXXXXXXXXXX.com
PUID: 1000
PGID: 1000
TZ: US/Arizona
networks:
- nginx-proxy_frontend
- backend
volumes:
- ./config:/config
- ./data:/data
restart: unless-stopped
dns:
- 8.8.8.8
- 1.1.1.1
mariadb:
image: lscr.io/linuxserver/mariadb:latest
container_name: mariadb
environment:
PUID: 1000
PGID: 1000
TZ: US/Arizona
MYSQL_ROOT_PASSWORD: ROOT_ACCESS_PASSWORD
MYSQL_DATABASE: USER_DB_NAME
MYSQL_USER: MYSQL_USER
MYSQL_PASSWORD: DATABASE_PASSWORD
networks:
backend:
ipv4_address: 172.16.0.10
volumes:
- ./db_conf:/config
restart: unless-stopped
collabora:
image: collabora/code:latest
container_name: collabora
environment:
VIRTUAL_HOST: collabora.XXXXXXXXXXXXXXXXXXXXX.com
LETSENCRYPT_HOST: collabora.XXXXXXXXXXXXXXXXXXXXX.com
VIRTUAL_PORT: 9980
VIRTUAL_PROTO: https
networks:
nginx-proxy_frontend:
ipv4_address: 172.19.0.14
restart: unless-stopped
networks:
nginx-proxy_frontend:
external: true
backend:
driver: bridge
ipam:
config:
- subnet: 172.16.0.0/16
gateway: 172.16.0.1
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 5.0.0
- admin_audit: 1.22.0
- announcementcenter: 7.3.0
- assistant: 2.12.0
- bruteforcesettings: 5.0.0
- calendar: 6.2.0
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.3.2
- contactsinteraction: 1.13.1
- context_chat: 5.2.1
- cookbook: 0.11.6
- dashboard: 7.12.0
- dav: 1.34.2
- dicomviewer: 2.3.2
- epubviewer: 1.8.1
- external: 7.0.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_external: 1.24.1
- files_fulltextsearch_tesseract: 32.0.0
- files_pdfviewer: 5.0.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0
- logreader: 5.0.0
- lookup_server_connector: 1.20.0
- mail: 5.6.12
- money: 0.31.0
- music: 2.5.1
- nextcloud_announcements: 4.0.0
- notes: 4.13.0
- notifications: 5.0.0
- oauth2: 1.20.0
- password_policy: 4.0.0
- passwords: 2025.12.21
- photos: 5.0.0
- privacy: 4.0.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- qownnotesapi: 26.2.2
- recommendations: 5.0.0
- related_resources: 3.0.0
- richdocuments: 9.0.2
- serverinfo: 4.0.0
- settings: 1.15.1
- sharebymail: 1.22.0
- side_menu: 5.1.3
- spreed: 22.0.9
- support: 4.0.0
- survey_client: 4.0.0
- suspicious_login: 10.0.0
- systemtags: 1.22.0
- tables: 1.0.4
- tasks: 0.17.1
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
- Disabled:
- app_api: 32.0.0 (installed 32.0.0)
- duplicatefinder: 1.7.3 (installed 1.7.3)
- encryption: 2.20.0 (installed 2.16.0)
- fulltextsearch: 32.0.0 (installed 32.0.0)
- health: 2.2.2 (installed 2.2.2)
- integration_paperless: 1.0.10 (installed 1.0.10)
- recognize: 10.0.7 (installed 10.0.7)
- twofactor_nextcloud_notification: 6.0.0
- user_ldap: 1.23.0 (installed 1.23.0)
- workflow_ocr: 1.32.1 (installed 1.32.1)
- workflow_pdf_converter: 3.0.0 (installed 3.0.0)
Gmail configuration:
- Followed steps to create authentication app in Google auth platform.
- I also set the Client ID and Client Secret from Google auth platform into Administration Settings | Groupware
Additional Information:
- I know I have duplicate DNS entries in nginx and Nextcloud docker files (above). I did this for troubleshooting. Before and after adding those entries, I could ping external site names and IPs.
- I am unable to ping https://autoconfig.gmail.com from any PC on my network and could not ping it within the Docker container.