General error: 2006 MySQL server has gone away

ℹ️ Support
1

Hello,

I have problem about upload file file more than 10MB

An exception occurred while executing ‘SELECT fileid FROM oc_filecache WHERE storage = ? AND path_hash = ?’ with params [2, “ad0014fbb56703a5d49d5ed3c346cb8f”]: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

after i upgrade to 16.00 i got this problem.

please help.
thank’s

2

Can you connect to MySQL directly? Check the settings in config.php.

3

For normal mysql connections with marked I can access settings, files that I have uploaded, download files.

These constraints appear when I upload files more than 10 MB. I tried restarting the database service, but nothing changed.

Vps that I use
Os: Centos 7.x
Panel: VestaCP
Database: Mariadb 10.2

Mariadb config
[mysqld]
datadir = / var / lib / mysql
socket = / var / lib / mysql / mysql.sock
symbolic-links = 0

skip-external-locking
key_buffer_size = 16M
max_allowed_packet = 1024M
table_open_cache = 64
sort_buffer_size = 512K
net_buffer_length = 8K
read_buffer_size = 256K
read_rnd_buffer_size = 512K
myisam_sort_buffer_size = 8M

character-set-server = utf8mb4
collation-server = utf8mb4_general_ci
transaction_isolation = READ-COMMITTED
binlog_format = ROW
innodb_large_prefix = on
innodb_file_format = barracuda
innodb_file_per_table = 1


#innodb_use_native_aio = 0
innodb_file_per_table

max_connections = 70
max_user_connections = 30
wait_timeout = 10
interactive_timeout = 50
long_query_time = 5

# slow_query_log = 1
# slow_query_log_file = / var / log / mysql-slow-queries.log

[mysqld_safe]
log-error = / var / log / mariadb / mariadb.log
pid-file = / var / run / mariadb / mariadb.pid

#
# include all files from the config directory
#
! includedir /etc/my.cnf.d

may can you help me…
Thank’s