Forum, Github or Chat: Which to use when?

ncpbot · October 29, 2021, 11:47pm

Read How to Contribute to understand community expectations.

Forum

All support related questions belong on the forum
- Nextcloud
- NCP
  - ncp tag means your questions will be automatically relayed to our chat groups!
  - Great for long-term content. Fully indexed on the forum for others.
  - Available from search engines, most questions have already been asked and answered.
  - Great since the whole community can profit from your questions and answers.
How to ask forum questions is a nice reference when drafting up a forum post.

Github

Bug Reports & Feature Requests specific to the NextcloudPi project itself.
- Search is:issues to see what has already been discussed and closed.
Pull Requests appreciated! Please be patient with our volunteers.
Read How to Contribute to understand community expectations on Github.

Telegram and Matrix

Nextcloud general discussion takes place on Telegram, Matrix, and the official community chat. None are bridged.
NextcloudPi discussion is bridged between both Telegram and Matrix.
All documentation work is done by joining this forum group.
- Documentation team also uses a chat room bridged between both Telegram and Matrix.

:: Notes ::

New users are limited to text-only posts for 24 hours
Documentation requests should be sent directly on Forum. Ask them here or simply join our team
- Join the Wiki team to to contribute documents, translate or edit.
Simple yes/no answerable questions on Telegram are favored, such questions typically do not exceed one or two lines and are contained in a single message.
Sending multiple single line messages will be considered rude and you risk getting banned for spamming.
Use a link to a pastebin service for log content and terminal output.

We hope this doc was helpful, if you encounter any issues please reach out to the community.
These docs are written by volunteers, please consider becoming one of them.
Contact the wiki team at Matrix or Telegram

About the Author

This article was worked on by @just. Thank you so much for all you do! You may write your own articles by joining our wiki and documentation team on the forum.