First installation problem

Hello Team,
i am installing nextcloud for the first time in stable version Before finishing the configuration I created the database and the user who was supposed to access it. Then I went to the last configuration page and entered all the data. At the end of the upload it tells me the web page does not work http error 500. I checked and in the database creates the tables but not the user. Every time I go to the web address where I installed nextcloud, it offers me the latest configuration. I reinsert the data but it gives me as user error already available. How can I solve it?


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Sounds like we’ve got the same problem. (my problem)
Any progress?

which howto did you follow? which os? which web server? which database? redis?

http error 500 means your backend (php, db, redis) has a problem. most likely you’ll find a hind in the web server logs.

i have linux os in specifically i don’t know, webserver apache 2.4.43, database 10.3.22 mariadb, php 7.4, backend cpanel 84 and redis is currently not active. The error in specificy is: [Fri May 01 20:19:22.170896 2020] [access_compat:error] [pid 21573:tid 47441141311232] [client ipserver:0] AH01797: client denied by server configuration: /home/damaso202/ares/data/htaccesstest.txt

do you have shell access and can check the ownersip of this folder?
your web server has no access there.
and i wouldn’t put the nextcloud datafolder there.

Forgive me I forgot to tell you that the given folder, in the last part of the configuration, made it put / home / damaso202 / data then out of the nextcloud folder.

and your netxcloud folder is in /var/www/html/nextcloud?

i think it’s better too use e.g. /var/nc-data and chown www-data:www-data /var/nc-data so apache2 can read and write to the folder.

My nextcloud folder is : /home/damaso202/ares/