First installation problem

🚧 Installation
1

Hello Team,
i am installing nextcloud for the first time in stable version 18.0.4.2. Before finishing the configuration I created the database and the user who was supposed to access it. Then I went to the last configuration page and entered all the data. At the end of the upload it tells me the web page does not work http error 500. I checked and in the database creates the tables but not the user. Every time I go to the web address where I installed nextcloud, it offers me the latest configuration. I reinsert the data but it gives me as user error already available. How can I solve it?

Thanks.

1 Like
2

Sounds like we’ve got the same problem. (my problem)
Any progress?

3

which howto did you follow? which os? which web server? which database? redis?

http error 500 means your backend (php, db, redis) has a problem. most likely you’ll find a hind in the web server logs.

4

Hello,
i have linux os in specifically i don’t know, webserver apache 2.4.43, database 10.3.22 mariadb, php 7.4, backend cpanel 84 and redis is currently not active. The error in specificy is: [Fri May 01 20:19:22.170896 2020] [access_compat:error] [pid 21573:tid 47441141311232] [client ipserver:0] AH01797: client denied by server configuration: /home/damaso202/ares/data/htaccesstest.txt

5

do you have shell access and can check the ownersip of this folder?
your web server has no access there.
and i wouldn’t put the nextcloud datafolder there.

6

Forgive me I forgot to tell you that the given folder, in the last part of the configuration, made it put / home / damaso202 / data then out of the nextcloud folder.

7

and your netxcloud folder is in /var/www/html/nextcloud?

i think it’s better too use e.g. /var/nc-data and chown www-data:www-data /var/nc-data so apache2 can read and write to the folder.

8

My nextcloud folder is : /home/damaso202/ares/