# Firefox upload issues

**URL:** <https://help.nextcloud.com/t/firefox-upload-issues/82086>\
**Category:** ℹ️ Support\
**Tags:** nc18-nextcloud-hub\
**Created:** [May 19, 2020, 10:00am UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086 "2020-05-19T10:00:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Luis\_Cruz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/luis_cruz/32/15133_2.png) [@Luis\_Cruz](https://help.nextcloud.com/u/Luis_Cruz)\
**Post date:** [May 19, 2020, 10:00am UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/1 "2020-05-19T10:00:55Z")

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Hi, I’m new to self hosting NC , but i was very happy because i managed to get it up and running without major issues.  
But i ran into a problem that almost got me crazy, here are my installation details:

Running a testing server (2Gb) with UBUNTU Beaver and plesk and installed NC app.  
Successfully added a S3 storage as primary.  
Using Firefox as my home browser i detected that in a upload of 37 files (jpgs total of 50 Mb) 2 ou 3 had an error (unknown error) and failed to upload.

The status bar stuck before ending, e.g. 50.2 of 50.6 Mb , and checked the sequence and 2 or 3 files are missing every time. After many attempts and google, and after trying Firefox without addblockers and with FF in Safe mode without all extensions i still had the same problem.

I then tried Chrome and at my first attempt every runs smooth. I was wondering might this be some NC bug with Firefox ? I’m i doing something wrong in NC configuration ?

I always used FF without major problems and was really surprised with this, i’m using Firefox 76.0.1 (64-bit).

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**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/6_22734026db12803ebb3e059622ac3534.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [May 22, 2020, 11:20pm UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/2 "2020-05-22T23:20:31Z")

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Do you have more specific logs? Would be interesting to know what fails, if it is an timeout or something…

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**Author:** ![Luis\_Cruz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/luis_cruz/32/15133_2.png) [@Luis\_Cruz](https://help.nextcloud.com/u/Luis_Cruz)\
**Post date:** [June 1, 2020, 10:17pm UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/3 "2020-06-01T22:17:57Z")

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sorry for the delay , i’m now dealing with something that might be related with this but i still don´t know how…

the same thing i had before, the whole system crashing, just turn up a notch… when an android device connects, bam locked out of my server (plesk) , plesk still working mail and websites down, i suspect that there is some kind of blockage probably IP cause i cant even ssh to the server.

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**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/6_22734026db12803ebb3e059622ac3534.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [June 2, 2020, 9:42am UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/4 "2020-06-02T09:42:03Z")

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Perhaps you trigger a firewall or services like fail2ban. Keep an ssh connection open (or connect through a different server) and check the logs what is blocking or what services crash.

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 12, 2024, 6:58am UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/5 "2024-12-12T06:58:42Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 12, 2024, 6:58am UTC](https://help.nextcloud.com/t/firefox-upload-issues/82086/6 "2024-12-12T06:58:43Z")

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