# Files vanish, not a single trace

**URL:** <https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588>\
**Category:** ℹ️ Support\
**Tags:** nc32, php82, data\_loss\
**Created:** [November 11, 2025, 10:38am UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588 "2025-11-11T10:38:36Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![stefanogiunchi](https://help.nextcloud.com/letter_avatar/stefanogiunchi/32/6_22734026db12803ebb3e059622ac3534.png) [@stefanogiunchi](https://help.nextcloud.com/u/stefanogiunchi)\
**Post date:** [November 24, 2025, 12:27pm UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588/17 "2025-11-24T12:27:49Z")

</div>

I have the same problem.

Started with upgrade to 32.0.0, client v.3, groupfolders.

> [@Need help for disappearing files](https://help.nextcloud.com/t/need-help-for-disappearing-files/236340):
>
> The Basics Nextcloud Server version (e.g., 29.x.x): 32.0.0 Operating system and version (e.g., Ubuntu 24.04): Rocky 8.10 on Linux Container LXC on Proxmox Web server and version (e.g, Apache 2.4.25): Apache 2.4.37 Reverse proxy and version \_(e.g. nginx 1.27.2) n/a PHP version (e.g, 8.3): 8.3 Is this the first time you’ve seen this error? (Yes / No): yes When did this problem seem to first start? two months ago Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.) …

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_[View the full topic](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588)._