# Files vanish, not a single trace

**URL:** <https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588>\
**Category:** ℹ️ Support\
**Tags:** nc32, php82, data\_loss\
**Created:** [November 11, 2025, 10:38am UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588 "2025-11-11T10:38:36Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![bonnegent](https://help.nextcloud.com/user_avatar/help.nextcloud.com/bonnegent/32/39467_2.png) [@bonnegent](https://help.nextcloud.com/u/bonnegent)\
**Post date:** [December 9, 2025, 1:43pm UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588/21 "2025-12-09T13:43:02Z")

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Since upgrading to version 32, we’ve lost tens of thousands of files without any trace in the logs. We also use GroupFolders and Collabora, however, it was the Versions ([Version control — Nextcloud latest User Manual latest documentation](https://docs.nextcloud.com/server/32/user_manual/en/files/version_control.html)) application that was deleting our files. Since disabling it, we haven’t had any more problems.

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**Author:** ![Mornsgrans](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mornsgrans/32/40386_2.png) [@Mornsgrans](https://help.nextcloud.com/u/Mornsgrans)\
**Post date:** [December 9, 2025, 4:18pm UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588/22 "2025-12-09T16:18:25Z")

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I recommend to post your knowledge about your experience in the bug-report at Github:

> <https://github.com/nextcloud/groupfolders/issues/4146>
>
> There are multiple reports files are vanishing since update NC to 32.0.1.
> 
> \- Mos…tly Excel files
> \- Always files under \_\_groupfolders
> 
> Active thread is here: https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [April 27, 2026, 7:34pm UTC](https://help.nextcloud.com/t/files-vanish-not-a-single-trace/235588/24 "2026-04-27T19:34:30Z")

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