at my school we’re testing a Nextcloud service provided by a German company.
After reaching the storage limit, some files could no longer be loaded. There’s the error message “Reading the document from storage has failed. Please contact the administrator of your storage location.”
I tried deleting files (down to 50% of storage limit), but some (not all) files cannot be loaded. Their file size is still shown next to them. We also can’t download the files anymore. Other files are available for download and editing with Collabora.
Are the files lost or is there a way to recover them?