Did you get a response to your Twitter question?
They told me to file an official ticket to get this questions being worked on.
Haven’t done this 'til now
I use the NX10 contract and have been satisfied so far.
Now I have the following problems:
-NextCloud Talk is not working.
- Collabora/OnlyOffice does not work properly.
According to the internet I need a turn server for Talk. Hetzner does not offer such a turn server.
Office: According to Hetzner I need my own server which is not available at Hetzer.
What about you? Do you have any experience?
PS: gladly also in German (at least by PN)
No need for PM.
Fortunately I knew about the limitations regarding Nextcloud Talk and Collabora Office.
I am not using my Hetzner Cloud anymore. This christmas brought this to me:
For sure I have to take care about maintenance myself
What about your skillz and technical environment?
All right, thanks for the answer.
I had actually bought a rasperry 4 for my nextcloud, but then I had problems with PiVPN. I also didn’t know how to clone my hard drives. So I went to Hetzner, less work.
Thanks for the link, but 699€ I am currently not willing to pay
Maybe someone else knows a good provider for Nextcloud including Talk and Office?
Yeah, not cheap but I am independant now
We are offering Nextcloud with Talk and Collabora Office.
Webo, too, with Talk and Coll.
Hansson IT offers hosting as well.
Do not hijack this thread. It was about field report with Hetzner
did you file a ticket? And what would be the consequences of not having access to the db/database/Datenbank?
Thanks in advance for your answer!
No, I am not using this product anymore.
Running my cloud at home with my own hardware.
OK, I just filed one myself and got a response saying that I won’t get access due to security reasons:
Leider haben sie kein Zugriff auf die Datenbank der Nextcloud, aus Sicherheitsgründen.
Bei weiteren Fragen stehen wir Ihnen gerne zur Verfügung.
@rakekniven Can you help me with my other question with regards to the consequences of not having the db when I want to move my instance, e.g. to self-hosted? Especially, if I got several users on the instance.
Please post details. Normally your webservice (nextcloud) can access the database (e.g. MariaDB) through localhost.
Without having the db it looks a manually shifting accounts.
Please open a new topic for this as it es getting off-topic here.
Hetzner has now responded again that they could place a copy of the DB in my Nextcloud instance which would solve the problem. So I am happy about that.
Solved, since Hetzner could provide a copy of the DB and place it on my Nextcloud instance.
A post was split to a new topic: Off-topic posts in long threads