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Getting help
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
32.0.5
- Operating system and version (e.g., Ubuntu 24.04):
Fedora 43
- Web server and version (e.g, Apache 2.4.25):
Apache as per Docker Container
- Reverse proxy and version _(e.g. nginx 1.27.2)
as per Docker Container
- PHP version (e.g, 8.3):
8.3.30 as per Docker Container
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
Log entries from 17 Jan - may have been earlier
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Docker Container on QNAP NAS
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
For some time, the Nextcloud desktop sync client on my Fedora laptop has failed to sync with a client error: “The Server Accepts Strict Transport Security and Does not Accept Untrusted Certificates”.
The Server log entry records:
[user_ldap] Warning: Bind failed: 49: Invalid credentials
POST /contactsmenu/contacts
from 10.0.0.20 by 720fe322-dfe9-4588-a9d2-7598580be972 at Jan 27, 2026, 4:41:12 PM
The configuration of the Laptop has not changed. The sync on my Android phone still connects. I can navigate to the Nextcloud web UI from 0.0.0.20 with no challenge
I have a local DNS (free IPA) that manages ldap lookup
Steps to replicate it (hint: details matter!):
-
Start my fedora 43 laptop
-
log in and start a session
-
Nextcloud Client remain grey
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
Bind failed: 49: Invalid credentials {"reqId":"yn3fflcgEseSe56U5vLA","level":2,"time":"2026-01-27T16:48:58+11:00","remoteAddr":"10.0.0.20","user":"720fe322-dfe9-4588-a9d2-7598580be972","app":"user_ldap","method":"GET","url":"/ocs/v2.php/apps/notifications/api/v2/notifications","scriptName":"/ocs/v2.php","message":"Bind failed: 49: Invalid credentials","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0","version":"32.0.5.0","data":{"app":"user_ldap"},"id":"697851eb6b658"}
Deploy daemon "harp_proxy_host" is not accessible by Nextcloud. Please verify its configuration
{"reqId":"tj5y4v3N0HxZMhsIk51g","level":3,"time":"2026-01-27T16:31:51+11:00","remoteAddr":"10.0.0.20","user":"720fe322-dfe9-4588-a9d2-7598580be972","app":"app_api","method":"GET","url":"/settings/ajax/checksetup","scriptName":"/index.php","message":"Deploy daemon \"harp_proxy_host\" is not accessible by Nextcloud. Please verify its configuration","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0","version":"32.0.5.0","data":{"app":"app_api"},"id":"697851eb6b66f"}
ConnectException cURL error 7: Failed to connect to localhost port 8780 after 0 ms:
{"reqId":"tj5y4v3N0HxZMhsIk51g","level":3,"time":"2026-01-27T16:31:51+11:00","remoteAddr":"10.0.0.20","user":"720fe322-dfe9-4588-a9d2-7598580be972","app":"app_api","method":"GET","url":"/settings/ajax/checksetup","scriptName":"/index.php","message":"Could not connect to Docker daemon via http://localhost:8780/exapps/app_api/v1.44/_ping","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:147.0) Gecko/20100101 Firefox/147.0","version":"32.0.5.0","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 7: Failed to connect to localhost port 8780 after 0 ms: Could not connect to server (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for http://localhost:8780/exapps/app_api/v1.44/_ping","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":205,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":157,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},"*** sensitive parameters replaced ***",{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[{"__class__":"GuzzleHttp\\Handler\\CurlHandler"},"*** sensitive parameters replaced ***",{"__class__":"GuzzleHttp\\Handler\\CurlFactory"}]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":28,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php","line":48,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"GuzzleHttp\\Handler\\{closure}","class":"GuzzleHttp\\Handler\\Proxy","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":66,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":333,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":169,"function":"transfer","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/ClientTrait.php","line":44,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***","http://localhost:8780/exapps/app_api/v1.44/_ping",{"timeout":3,"synchronous":true}]},{"file":"/var/www/html/apps/app_api/lib/DeployActions/DockerActions.php","line":849,"function":"get","class":"GuzzleHttp\\Client","type":"->","args":["http://localhost:8780/exapps/app_api/v1.44/_ping",{"timeout":3}]},{"file":"/var/www/html/apps/app_api/lib/SetupChecks/DaemonCheck.php","line":63,"function":"ping","class":"OCA\\AppAPI\\DeployActions\\DockerActions","type":"->","args":["http://localhost:8780/exapps/app_api"]},{"file":"/var/www/html/lib/private/SetupCheck/SetupCheckManager.php","line":34,"function":"run","class":"OCA\\AppAPI\\SetupChecks\\DaemonCheck","type":"->","args":[]},{"file":"/var/www/html/apps/settings/lib/Controller/CheckSetupController.php","line":132,"function":"runAll","class":"OC\\SetupCheck\\SetupCheckManager","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":204,"function":"check","class":"OCA\\Settings\\Controller\\CheckSetupController","type":"->","args":[]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":118,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\CheckSetupController"},"check"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":153,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\CheckSetupController"},"check"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":321,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Settings\\Controller\\CheckSetupController","check",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"_route":"settings.checksetup.check"}]},{"file":"/var/www/html/lib/base.php","line":1061,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/settings/ajax/checksetup"]},{"file":"/var/www/html/index.php","line":25,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":275,"message":"Could not connect to Docker daemon via {url}","exception":[],"CustomMessage":"Could not connect to Docker daemon via http://localhost:8780/exapps/app_api/v1.44/_ping"},"id":"697851eb6b695"}
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'edison.alva.edison',
'password' => '',
'port' => 51000,
),
'upgrade.disable-web' => true,
'instanceid' => 'ocqv7xkz2r1s',
'passwordsalt' => 'NeverYouMind',
'secret' => 'NeverYouMind',
'trusted_domains' =>
array (
0 => '*.alva.edison',
1 => '10.0.0.0/24',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'pgsql',
'version' => '32.0.5.0',
'overwrite.cli.url' => 'http://edison.alva.edison:44480',
'dbname' => 'nextcloud',
'dbhost' => 'qnap.alva.edison:55432',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_nextcloud',
'dbpassword' => 'ZFTS847wWo1quJZ3Q9Tb0W7zQ1toaA',
'installed' => true,
'maintenance' => false,
'maintenance_window_start' => 1,
'default_phone_region' => 'AU',
'logtimezone' => 'Australia/ACT',
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'loglevel' => 2,
);
Apps
Enabled:
- activity: 5.0.0-dev.0
- app_api: 32.0.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.5
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.2.1
- contactsinteraction: 1.13.1
- cookbook: 0.11.5
- dashboard: 7.12.0
- dav: 1.34.2
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_downloadlimit: 5.0.0-dev.0
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- mail: 5.6.7
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.4
- notifications: 5.0.0-dev.0
- oauth2: 1.20.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- richdocuments: 9.0.2
- richdocumentscode: 25.4.702
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- updatenotification: 1.22.0
- user_ldap: 1.23.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- workflowengine: 2.14.0
Disabled: - admin_audit: 1.22.0
- encryption: 2.20.0
- files_external: 1.24.1
- suspicious_login: 10.0.0-dev.0
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.