Failure adding Comments to Files


#1

Nextcloud version : 13.0.4
Operating system and version : Cent OS 7
Apache or nginx version : 2.4.6-80.el7.centos.x86_64
PHP version : 7.1.18

The issue you are facing:
Adding Comments to Files in larger Folder structure with a few users about(15) fails.
Script runs for a few minutes(circle turns), then nextcloud show error massage to user.
Tested with several browsers and user.

Is this the first time you’ve seen this error? : No since a few nextcloud version

Steps to replicate it:

  1. Folder Structure Projects\Files Project A\Group 44\Last Meeting 334\Todos\Max\map1.xls
  2. Add Comment to map1.xls

The output of your Nextcloud log in Admin > Logging:

nothing info level debug

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'XXX',
  'passwordsalt' => 'XXX',
  'secret' => 'XXX',
  'trusted_domains' =>
  array (
    0 => 'a.com',
  ),
  'datadirectory' => '/daten/owndata',
  'overwrite.cli.url' => 'http://cloud.a.com',
  'dbtype' => 'mysql',
  'version' => '13.0.4.0',
  'dbname' => 'XXX',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'XXX',
  'dbpassword' => 'XXX',
  'logtimezone' => 'Europe/Berlin',
  'installed' => true,
  'ldapIgnoreNamingRules' => false,
  'preview_libreoffice_path' => '/usr/bin/libreoffice',
  'mail_from_address' => 'cloud',
  'mail_smtpmode' => 'smtp',
  'mail_domain' => 'a.com',
  'mail_send_plaintext_only' => true,
  'loglevel' => 3,
  'log_rotate_size' => 104857600,
  'appstore.experimental.enabled' => true,
  'maintenance' => false,
  'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
  'mail_smtphost' => 'mail',
  'mail_smtpport' => '25',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'updater.release.channel' => 'stable',
  'auth.bruteforce.protection.enabled' => false,
  'theme' => '',
  'updater.secret' => '',
);

The output of your Apache/nginx/system log in /var/log/____:

nothing :frowning: