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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): 25.0.3
Operating system: Linux 5.4.0-137-generic #154-Ubuntu x86_64
Webserver: nginx/1.18.0 (fpm-fcgi)
Database: mysql 10.5.18
PHP version: 8.0.27
The issue you are facing:
When I try to add an image to an album I get the following error
Failed to add xxxx.jpg to album XXXX.
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- Go to an existing album or create a new one
- Click Add Photo
- Select Photo and click Add
The output of your Nextcloud log in Admin > Logging:
I use a hosted version and unfortunately I can't see the logs, will check with the provider why this is
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
{
"skeletondirectory": "\/var\/www\/html\/themes\/hetzner\/skeleton",
"simpleSignUpLink.shown": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"appstoreurl": "https:\/\/apps.your-storageshare.de",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"files_external_allow_create_new_local": false,
"loglevel": 2,
"log_type": "syslog",
"updatechecker": false,
"updater.server.url": "https:\/\/updates.your-storageshare.de",
"updater.release.channel": "stable",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "25.0.3.2",
"overwrite.cli.url": "https:\/\/xxxxx.your-storageshare.de",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"default_language": "en",
"default_locale": "en",
"default_phone_region": "US",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"syslog_tag": "nextcloud-nx31669",
"upgrade.disable-web": true,
"theme": "hetzner",
"templatedirectory": "\/var\/www\/html\/core\/skeleton\/Templates\/",
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\Krita",
"OC\\Preview\\HEIC"
],
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "6379",
"timeout": "1.5",
"dbindex": "0"
},
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"twofactor_enforced": "false",
"twofactor_enforced_groups": [
"admin"
],
"twofactor_enforced_excluded_groups": [],
"maintenance": false,
"trusted_domains": [
"xxxx.your-storageshare.de"
],
"bulkupload.enabled": false,
"app_install_overwrite": [
"socialsharing_facebook"
]
}
The output of your Apache/nginx/system log in /var/log/____:
N/A as I use a hosted version of NC
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
PASTE HERE
