Failed - Network error

dear all,

I was install nextcloud 18 with

  • nginx
  • php fpm 7.2
  • mariadb
  • ubuntu 18 lts

I was wondered that I can upload big file (n oproblem) but when I download file I mostly found Failed - Network error in my chrome browser.

please kindly help give idea how to configure it to work well for download.

Best Regards,
NOV Piseth

best would be if you’d show us some of your nextcloud.log…

here is the log

{“reqId”:“VG6cUqo8lWTBig2fSXM6”,“level”:0,“time”:“2020-03-31T22:43:51+07:00”,“remoteAddr”:“27.109.115.151”,“user”:“usera”,“app”:“no app in context”,“method”:“GET”,“url”:"/apps/files/?dir=/ID%20Team",“message”:“Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36”,“version”:“18.0.3.0”}
{“reqId”:“VG6cUqo8lWTBig2fSXM6”,“level”:0,“time”:“2020-03-31T22:43:51+07:00”,“remoteAddr”:“27.109.115.151”,“user”:“usera”,“app”:“no app in context”,“method”:“GET”,“url”:"/apps/files/?dir=/ID%20Team",“message”:“Deprecated event type for OCA\Files::loadAdditionalScripts: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36”,“version”:“18.0.3.0”}
{“reqId”:“alKMSkdOAwi3AyfqdJXH”,“level”:0,“time”:“2020-03-31T22:43:53+07:00”,“remoteAddr”:“27.109.115.151”,“user”:“usera”,“app”:“no app in context”,“method”:“GET”,“url”:"/core/preview?fileId=118719&c=215b994b7a5839ecd2e6c922bf6f9dcd&x=250&y=250&forceIcon=0",“message”:“Deprecated event type for OCP\IPreview:PreviewRequested: Symfony\Component\EventDispatcher\GenericEvent”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36”,“version”:“18.0.3.0”}

have you tried different browsers?

what about your config.php?

have you solved all possible errormessages that would come up at adminscreen when you check for new versions?