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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 29.0.5): 29.0.5
Operating system and version (eg, Ubuntu 24.04): Ubuntu 22.04.4 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.52-1ubuntu4.12
PHP version (eg, 8.3): 8.1.2-1ubuntu2.18
The issue you are facing:
Sometime between February 21 and March 19, Facebook will no longer generate / load preview images from albums on Nextcloud when public share links are provided. Previously, when I entered an album link, Facebook would load an image as the preview with the album name, but since March it only shows a link with no preview at all. It also just shows only the site name.
Did Facebook do something to block this as a preview, or did something change in Nextcloud in that timeframe that broke previews?
Here’s an example of what it looked like in February (blurred identifying info):
and here’s what it looks like when I do it now:
Note that in the first link, the album name ending in “02-21-2024” is displayed, while in the second photo, the site name (“photos..org”) is the only thing displayed.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Create a new album in either Photos or Memories
- Obtain the public album link from the “share” function
- Paste it into a Facebook post box - you’ll note the preview doesn’t load
There don’t appear to be any log file entries (warnings, errors) applicable here.