Extremely slow download (and upload)

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Or for longer, use three backticks above and below the code snippet:


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Nextcloud version (eg, 20.0.5): `latest - 3.6.2
Operating system and version (eg, Ubuntu 20.04): Linux
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.54
PHP version (eg, 7.4): 8.0

The issue you are facing:
Extremely slow downdload. There are a number of topics for this issue. How to fix 68-KB download?

Is this the first time you’ve seen this error? (Y/N):No

Steps to replicate it:

  1. I download aboyt 20 photos, 1-4 MB each. It needs hours for download.

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'instanceid' => '
  'passwordsalt' =>
  'secret' => 
  'trusted_domains' => 
  array (
    0 => 'www.
    1 => '
  'datadirectory' => '/home/
  'dbtype' => 'mysql',
  'version' => '',
  'overwrite.cli.url' => 'https://www
  'dbname' => '
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => '
  'dbpassword' =>
  'installed' => true,
  'mysql.utf8mb4' => true,
  'filelocking.enabled' => false,

The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


Sorry but you have provided basically no info at all… It’s not possible to troubleshoot your setup based on nothing.

Hello, this problem is even for 4MB photos. I will need hours to download 20 photos…

If you’d like help with it, please fill out the missing info from your initial post.

1 Like

I updated the info.