Nextcloud version : 21.0.0
Operating system and version : Debian 10.8
Apache or nginx version : Apache 2.4.38
PHP version (eg, 7.4): PHP 7.3.19
The issue you are facing: Files web interface and WebDAV are extremly slow (15s for 6 folders display…).
The environnement is set to use php-fpm, mariaDB 10.3 with APCu Cache, Redis Locking. OpCache is enabled.
The hardware is a DELL PowerEdge with 24 core and 94G Ram, there is an instance of Dolibarr working perfectly.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Log in and go to the file app
- Browsing through local storage is ok
- Browsing to external storage get ~14s of delay between each folder
The output of your Nextcloud log in Admin > Logging:
Nothing relevant
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
https://pastebin.com/KydX70Z2
The output of your Apache/nginx/system log in /var/log/____:
https://pastebin.com/USYPTBYd
The problem seems to be linked to the external storage acces. The media mounted is a Synology NAS and I’m not having any delays while accessing it directly via a WebDAV interface as RaiDrive. I’ve noticed that the PROPFIND request is extremly slow : Here is a recording of a browsing inside internal storage first and then external storage.
The PROPFIND request take 13 s…
Do you have any ideas how I could improve these performance ?
Please feel free to ask me for more details or logs, I’ve been trying a lot of things without real success and I’m getting a bit desperate…
Thanks !