External Storage Not Working w/ external HD

ℹ️ Support
1

Hi everyone, I am working on setting up my NAS using OMV and nextcloud. I am on a raspberry pi4 and have enables the external storage option. I am losing it when I try to add my 2TB external hard drive.

I am selecting local (I am getting the error that smb/cifs cannot be used, so I do not know if that is part of it), but I think I am putting in the location incorrectly. I have been using the absolute path and it kicks back as incorrect everytime. I am sure I am missing an easy step, but I am at a loss.

Any help you all could give would be amazing. Thanks so much!

2

Using local looks good, if it isn’t working, it can be that the permissions are not correct. You can check if the folder is accessible with:

sudo -u www-data ls -lisa /path/to/external/drive

www-data in this case should be the user that is running Nextcloud/webserver.

If it isn’t the permissions, please let us know the version of NC you are using and try to gather more details from the logfiles.

3

This is my first time using NextCloud, but this is what I did to add an SMB/CIFS drive. It mounts properly and and is viewable by the specific user. That said it “mostly” works from what I can tell. Curious to see if you observe similar behavior.

My Testing is a follows :

  1. Upload large file (1 GB Movie) (drag and drop via Chrome browser) - WORKS
  2. Upload folder of MP3s (80MB) (drag and drop via Chrome browser) - 50% of files transferred
  3. Upload folder of MP3s (80MB) to NextCloud Default drive (drag and drop via Chrome browser) - WORKS
  4. Upload folder of MP3s (80MB) (drag and drop via Opera browser) - 50% of files transferred
  5. Upload folder of MP3s (100MB) (via Android Phone NextCloud app) - WORKS
  6. Upload folder of pictures (90MB) via Android Phone NextCloud app) - WORKS

Setup
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2. Error

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image1591×842 106 KB

Good luck

4

Continuation of my post - as only 2 images permitted.

2. Upload SMB
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3. Upload NextCloud Default Drive

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image2369×736 45.4 KB

5

Thanks everyone, I actually got it figured out!

When I loaded the docker image, I needed to set the absolute path in the volumes and then where to reference it through after the colon. So it looks like this:

volumes:
- /srv/absolute-path/appdata/nextcloud:/var/www/html - App files
- /srv/absolute-path/Pictures:/var/pictures - External drive

Once I added the bottom line, it allowed me to add the external drive and synced the files over with no problems.

I appreciate all your help!