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I get error “External storage not available” in /var/log/nextcloud.
The error comes from an external storage who was once configured and then deleted in Admin Web Frontend.
The Storage is not visible in Admin Webfront, but it seesm, NC still tries to connect to it.
Nextcloud version _27.0.2
Operating system and version Ubuntu 22.04.3 LTS
Apache or nginx version _(nginx/1.25.2
PHP version _(PHP 8.1.13 (cli) (built: Nov 26 2022 14:07:36) Zend Engine v4.1.13,
I get error “External storage not available” in /var/log/nextcloud.
The error comes from an external storage who was once configured and then deleted in Admin Web Frontend.
The Storage is not visible in Admin Webfront, but it seesm, NC still tries to connect to it.
The output of your Nextcloud log in Admin > Logging:
No entry available / not looged here
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
Not relevant
The output of your Apache/nginx/system log in /var/log/____:
Not relevant
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
{"reqId":"eRUJaMNvhBf2ueQHFjSh","level":2,"time":"2023-09-20T16:14:43+02:00","remoteAddr":"10.8.2.100","user":"*username*","app":"no app in context","method":"PROPFIND","url":"/remote.php/webdav","message":"External storage not available: Sabre\\HTTP\\ClientException: Failed to connect to somedomain-name.info port 4431 after 129362 ms: Connection timed out","userAgent":"Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0","version":"27.0.2.1","exception":{"Exception":"OCP\\Files\\StorageNotAvailableException","Message":"Sabre\\HTTP\\ClientException: Failed to connect to somedomain-name.info port 4431 after 129362 ms: Connection timed out","Code":1,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":300,"function":"convertException","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":600,"function":"propfind","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","line":660,"function":"getMetaData","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Common.php","line":465,"function":"stat","class":"OC\\Files\\Storage\\DAV","type":"->"},{"file":"/var/www/nextcloud/apps/files_sharing/lib/External/Storage.php","line":195,"function":"test","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":471,"function":"test","class":"OCA\\Files_Sharing\\External\\Storage","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":69,"function":"test","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":83,"function":"updateAvailability","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":92,"function":"isAvailable","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Availability.php","line":445,"function":"checkAvailability","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":596,"function":"getMetaData","class":"OC\\Files\\Storage\\Wrapper\\Availability","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":596,"function":"getMetaData","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/Scanner.php","line":121,"function":"getMetaData","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Cache/Scanner.php","line":158,"function":"getData","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/apps/files_sharing/lib/External/Scanner.php","line":57,"function":"scanFile","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1471,"function":"scanFile","class":"OCA\\Files_Sharing\\External\\Scanner","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Node/Folder.php","line":102,"function":"getDirectoryContent","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":262,"function":"getDirectoryListing","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":200,"function":"getChildren","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":900,"function":"getChildren","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":982,"function":"generatePathNodes","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php","line":85,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":172,"args":["/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Files/Storage/DAV.php","Line":892,"Hint":"Storage is temporarily not available","message":"External storage not available: Sabre\\HTTP\\ClientException: Failed to connect to somedomain-name.info port 4431 after 129362 ms: Connection timed out","exception":{},"CustomMessage":"External storage not available: Sabre\\HTTP\\ClientException: Failed to connect to somedomain-name.info port 4431 after 129362 ms: Connection timed out"}}