Exception: Environment not properly prepared

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1

After i updated my ubuntu server and my nextcould to the latest version everything fell apart.
i tried to repair it using the command nextcloud.occ maintenance:repair but that didn’t work. after that i did a complete new install for both ubuntu and nextcloud to see if it would work now. but after i reinstalled nextcloud i get the folling error.
Screenshot 2022-05-07 121652

i double check the permissions and even changed it with the command chmod 750. It would work for a little while but later on the error reappears.

I make use of a external disk for all my storage. this is how i mount the disk.
Screenshot 2022-05-07 121949

Does someone know how to fix it?

2

try changing your fstab users to user minus the s at the end.

keep us posted

3

I tried what you mentioned, but i still get the same error. The only thing different is that i can’t change the permissions on the mount point anymore. i get the error:
root@ubuntu:/var/snap/nextcloud/common/nextcloud# chmod 750 data/
chmod: changing permissions of 'data/': Read-only file system
root@ubuntu:/var/snap/nextcloud/common/nextcloud#

4

have you tried remounting it

mount -o remount,rw /dev/sdXn

where X is the drive and n is the partition number

5

so i made it work with a workaround. i make it mount it self with a systemd task. but now it will not load the dashboard from time to time and if i want to sync it with my phone it also doesn’t work

6

i have checked multiple time the mount point and it has the right permissions. but i still get the same error. my point mount /var/snap/nextcloud/common/nextcloud/data and has the permissions drwxrwx--- 6 root root.

7

I am currently formatting my hardisk again and i am giving everything root permissions to see if it will work this time.

8

so i got a new error.

Doctrine\DBAL\Exception: Failed to connect to the database: An exception occurred in the driver: SQLSTATE[HY000] [2002] No such file or directory in /snap/nextcloud/30263/htdocs/lib/private/DB/Connection.php:87
Stack trace:
#0 /snap/nextcloud/30263/htdocs/3rdparty/doctrine/dbal/src/Connection.php(1519): OC\DB\Connection->connect()
#1 /snap/nextcloud/30263/htdocs/3rdparty/doctrine/dbal/src/Connection.php(1041): Doctrine\DBAL\Connection->getWrappedConnection()
#2 /snap/nextcloud/30263/htdocs/lib/private/DB/Connection.php(237): Doctrine\DBAL\Connection->executeQuery()
#3 /snap/nextcloud/30263/htdocs/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php(345): OC\DB\Connection->executeQuery()
#4 /snap/nextcloud/30263/htdocs/lib/private/DB/QueryBuilder/QueryBuilder.php(287): Doctrine\DBAL\Query\QueryBuilder->execute()
#5 /snap/nextcloud/30263/htdocs/lib/private/AppConfig.php(361): OC\DB\QueryBuilder\QueryBuilder->execute()
#6 /snap/nextcloud/30263/htdocs/lib/private/AppConfig.php(126): OC\AppConfig->loadConfigValues()
#7 /snap/nextcloud/30263/htdocs/lib/private/AppConfig.php(317): OC\AppConfig->getApps()
#8 /snap/nextcloud/30263/htdocs/lib/private/legacy/OC_App.php(972): OC\AppConfig->getValues()
#9 /snap/nextcloud/30263/htdocs/lib/private/Server.php(692): OC_App::getAppVersions()
#10 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#11 /snap/nextcloud/30263/htdocs/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#12 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#13 /snap/nextcloud/30263/htdocs/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#14 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#15 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(182): OC\AppFramework\Utility\SimpleContainer->get()
#16 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#17 /snap/nextcloud/30263/htdocs/3rdparty/pimple/pimple/src/Pimple/Container.php(114): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#18 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#19 /snap/nextcloud/30263/htdocs/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#20 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#21 /snap/nextcloud/30263/htdocs/lib/private/Server.php(1079): OC\AppFramework\Utility\SimpleContainer->get()
#22 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#23 /snap/nextcloud/30263/htdocs/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#24 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#25 /snap/nextcloud/30263/htdocs/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#26 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#27 /snap/nextcloud/30263/htdocs/lib/private/Server.php(2040): OC\AppFramework\Utility\SimpleContainer->get()
#28 /snap/nextcloud/30263/htdocs/lib/private/Files/View.php(118): OC\Server->getLockingProvider()
#29 /snap/nextcloud/30263/htdocs/lib/private/Server.php(439): OC\Files\View->__construct()
#30 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}()
#31 /snap/nextcloud/30263/htdocs/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}()
#32 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet()
#33 /snap/nextcloud/30263/htdocs/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query()
#34 /snap/nextcloud/30263/htdocs/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query()
#35 /snap/nextcloud/30263/htdocs/lib/private/Server.php(1403): OC\AppFramework\Utility\SimpleContainer->get()
#36 /snap/nextcloud/30263/htdocs/lib/base.php(594): OC\Server->boot()
#37 /snap/nextcloud/30263/htdocs/lib/base.php(1087): OC::init()
#38 /snap/nextcloud/30263/htdocs/console.php(48): require_once('...')
#39 /snap/nextcloud/30263/htdocs/occ(11): require_once('...')```

after a reboot i get the error:

Permissions can usually be fixed by giving the webserver write access to the root directory. See https://docs.nextcloud.com/server/23/go.php?to=admin-dir_permissions.

An unhandled exception has been thrown:
Exception: Environment not properly prepared. in /snap/nextcloud/30263/htdocs/lib/private/Console/Application.php:164
Stack trace:
#0 /snap/nextcloud/30263/htdocs/console.php(98): OC\Console\Application->loadCommands()
#1 /snap/nextcloud/30263/htdocs/occ(11): require_once('...')
#2 {main}root@ubuntu:~#