Linux 5.10.0-21-cloud-amd64 x86_64
PHP : 8.1.17
My SQL: 10.3.38
Nextcloud office 3.7.4
Desktop app 3.9.0
We are facing a pb that stress the user and cause a lot of calls to the support (and lake of confidence in Nextcloud .
Many xls files are blocked when we try to open them from the client desktop. We see the files but when we try to open it we have a message like “files can not be found, it must have been removed or nt any more in this folder”.
The same message appears when we try to “open it locally” from the web interface
It opens perfectly direcly from the web interface
We have seen that it happens when the size of the file (incliding the path) is more than 240 caracters. And it happens ofter with the sub-sub folder in the Group folders.
It does not happens with Word or Powerpoint?
Is there something to do ?