Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- most of office issues are handled in Collabora integration guide
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 26 Spring (34.0.2)
- Operating system and version (e.g., Ubuntu 24.04):
- Linux 6.12.100+deb13-amd64 x86_64
- Web server and version (e.g, Apache 2.4.25):
replace me
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
- 8.3.32
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
It has not worked since install
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO Docker
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
Tailscale
Summary of the issue you are facing:
When I try to open a file in Nextcloud the EuroOffice interface pulls up and appears to be loading. But there is a message that say something to the effect of “Files cannot be accessed now”, and it would never load. I read to check the server URL in Administration Settings > NextCloud Office. I did so and the URL seemed fine (https://nextcloud.myserver.ts.net/eurooffice/), but when I saved the setting it threw up the error “Error when trying to connect (cURL error 6: Could not resolve host: nextcloud.myserver.ts.net (Domain name not found) (see libcurl - Error Codes ) for https://nextcloud.myserver.ts.net/eurooffice/healthcheck)”
I checked both the eurooffice and helathcheck URLs from my browser and they both worked fine. I am using tailscale, so possibly it is having some issue resolving the URL internally? But I could not find anything online about that.
Also of note, after saving the setting and seeing the error, nextcloud no longer seems to be attempting to load EuroOffice. PDF files now load in some other PDF viewer and doc & xlsx files prompt for download.
Steps to replicate it (hint: details matter!):
-
Click on pdf or doc file
-
Euro Office initiates
-
File never loads
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
Error
eurooffice
ConnectExceptioncURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see ) for https://nextcloud.tailb675d2.ts.net/eurooffice/healthcheck
Sep 15, 2026, 3:46:34 PM
Error
jsresourceloader
Could not find resource core/js/dist/systemtags.js to load
Sep 15, 2026, 3:42:26 PM
Warning
PHP
stream_socket_client(): Unable to connect to ssl://nextcloud.tailb675d2.ts.net:443 (php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve) at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:42:24 PM
Warning
PHP
stream_socket_client(): php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:42:24 PM
Error
eurooffice
ConnectExceptioncURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see ) for https://nextcloud.tailb675d2.ts.net/eurooffice/converter?shardKey=thumb_3407209603
Sep 15, 2026, 3:39:46 PM
Warning
PHP
stream_socket_client(): Unable to connect to ssl://nextcloud.tailb675d2.ts.net:443 (php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve) at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:35:56 PM
Warning
PHP
stream_socket_client(): php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:35:56 PM
Warning
PHP
stream_socket_client(): Unable to connect to ssl://nextcloud.tailb675d2.ts.net:443 (php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve) at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:34:26 PM
Warning
PHP
stream_socket_client(): php_network_getaddresses: getaddrinfo for nextcloud.tailb675d2.ts.net failed: Name does not resolve at /var/www/html/custom_apps/spreed/lib/Service/CertificateService.php#90
Sep 15, 2026, 3:34:26 PM
Error
eurooffice
ConnectExceptioncURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see ) for https://nextcloud.tailb675d2.ts.net/eurooffice/healthcheck
healthcheckRequest on check error
Sep 15, 2026, 3:28:46 PM
Error
eurooffice
ConnectExceptioncURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see ) for https://nextcloud.tailb675d2.ts.net/eurooffice/healthcheck
healthcheckRequest on check error
Sep 15, 2026, 3:28:30 PM
Error
eurooffice
ConnectExceptioncURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see ) for https://nextcloud.tailb675d2.ts.net/eurooffice/healthcheck
healthcheckRequest on check error
Sep 15, 2026, 3:22:48 PM
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"update_channel": "stable",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"timeout": 3,
"read_timeout": 10,
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "nextcloud.tailb675d2.ts.net",
"overwriteprotocol": "https",
"serverid": 445,
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nextcloud.tailb675d2.ts.net"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "34.0.2.1",
"overwrite.cli.url": "https:\/\/nextcloud.tailb675d2.ts.net\/",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"maintenance": false,
"updatechecker": true,
"loglevel": 2,
"log_type": "file",
"log_type_audit": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"logfile_audit": "\/var\/www\/html\/data\/audit.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"24": "OCA\\Eurooffice\\Preview",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"eurooffice": {
"editors_check_interval": 0,
"jwt_secret": "e9ef4a0565c8e2b2bfa3686297f2bb3993e9a6b43dd278c2",
"jwt_header": "AuthorizationJwt"
},
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"config_preset": 7,
"memories.db.triggers.fcu": true,
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"app_install_overwrite": [],
"DOMAIN": "nextcloud.tailb675d2.ts.net",
"AIO_VERSION": "v13.4.1"
},
"apps": {
"activity": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "7.0.0"
},
"admin_audit": {
"types": "logging",
"enabled": "yes",
"installed_version": "1.24.0"
},
"app_api": {
"installed_version": "33.0.0",
"types": "",
"enabled": "no"
},
"appstore": {
"installed_version": "1.0.0",
"enabled": "yes",
"types": ""
},
"backgroundjob": {
"lastjob": "116151770387296256"
},
"bruteforcesettings": {
"enabled": "yes",
"types": "",
"installed_version": "7.0.0"
},
"calendar": {
"installed_version": "6.5.2",
"types": "",
"enabled": "yes"
},
"circles": {
"enabled": "yes",
"types": "filesystem,dav",
"installed_version": "34.0.0",
"loopback_tmp_scheme": "https",
"migration_22": "1",
"migration_run": "0",
"loopback_tmp_path": "\/",
"maintenance_run": "0",
"maintenance_update": "{\"3\":1789510745,\"2\":1789513145,\"1\":1789513145}",
"remove_share_tokens_done": true
},
"cloud_federation_api": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "1.18.0"
},
"comments": {
"enabled": "yes",
"types": "logging",
"installed_version": "1.24.0"
},
"contacts": {
"installed_version": "8.7.5",
"types": "dav",
"enabled": "yes"
},
"contactsinteraction": {
"enabled": "yes",
"types": "dav",
"installed_version": "1.15.0"
},
"core": {
"vendor": "nextcloud",
"public_files": "files_sharing\/public.php",
"installedat": "1786320487.4400",
"moveavatarsdone": "yes",
"previewsCleanedUp": "1",
"backgroundjobs_mode": "cron",
"lastupdatedat": 1789510576,
"lastcron": 1789513145,
"previewMovedDone": true,
"metadataGenerationDone": true,
"lastupdateResult": "{\"version\":\"34.0.4.1\",\"versionstring\":\"Nextcloud 34.0.4\",\"url\":\"https:\\\/\\\/download.nextcloud.com\\\/server\\\/releases\\\/nextcloud-34.0.4.zip\",\"web\":\"https:\\\/\\\/docs.nextcloud.com\\\/server\\\/34\\\/admin_manual\\\/maintenance\\\/upgrade.html\",\"changes\":\"https:\\\/\\\/updates.nextcloud.com\\\/changelog_server\\\/?version=34.0.4\",\"autoupdater\":\"1\",\"eol\":\"0\"}",
"ai.taskprocessing_worker_last_iteration": "1786321358",
"oc.integritycheck.checker": [],
"files_metadata": {
"photos-original_date_time": {
"value": null,
"type": "int",
"etag": "",
"indexed": true,
"editPermission": 0
},
"photos-exif": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-ifd0": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-size": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"blurhash": {
"value": null,
"type": "string",
"etag": "cbd4fcba113c344f4eee2f55aeab11bc",
"indexed": false,
"editPermission": 0
},
"photos-gps": {
"value": null,
"type": "array",
"etag": "",
"indexed": false,
"editPermission": 0
},
"photos-place": {
"value": null,
"type": "string",
"etag": "",
"indexed": true,
"editPermission": 0
}
}
},
"dashboard": {
"enabled": "yes",
"types": "",
"installed_version": "7.14.0"
},
"dav": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "1.39.0",
"hasCustomDefaultContact": false,
"regeneratedBirthdayCalendarsForYearFix": "yes",
"buildCalendarSearchIndex": "yes",
"buildCalendarReminderIndex": "yes",
"checked_for_classified_activity": true,
"chunks_migrated": "1",
"builtSocialSearchIndex": true
},
"deck": {
"types": "dav",
"installed_version": "1.18.3",
"enabled": "yes"
},
"eurooffice": {
"installed_version": "11.0.1",
"types": "prevent_group_restriction",
"enabled": "yes",
"jwt_secret": "e9ef4a0565c8e2b2bfa3686297f2bb3993e9a6b43dd278c2",
"demo": "{\"available\":true,\"enabled\":false,\"start\":{\"date\":\"2026-09-15 22:16:59.329161\",\"timezone_type\":3,\"timezone\":\"UTC\"}}",
"jwt_header": "AuthorizationJwt",
"StorageUrl": "",
"verify_peer_off": "false",
"DocumentServerUrl": "https:\/\/nextcloud.tailb675d2.ts.net\/eurooffice\/",
"DocumentServerInternalUrl": "",
"settings_error": "cURL error 6: Could not resolve host: nextcloud.tailb675d2.ts.net (Domain name not found) (see https:\/\/curl.se\/libcurl\/c\/libcurl-errors.html) for https:\/\/nextcloud.tailb675d2.ts.net\/eurooffice\/healthcheck"
},
"federatedfilesharing": {
"enabled": "yes",
"types": "",
"installed_version": "1.24.0"
},
"federation": {
"enabled": "yes",
"types": "authentication",
"installed_version": "1.24.0"
},
"files": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "2.6.0"
},
"files_downloadlimit": {
"enabled": "yes",
"types": "",
"installed_version": "5.2.0"
},
"files_lock": {
"installed_version": "34.0.1",
"enabled": "yes",
"types": "filesystem,dav"
},
"files_pdfviewer": {
"enabled": "yes",
"types": "",
"installed_version": "7.0.0-dev.0"
},
"files_reminders": {
"enabled": "yes",
"types": "",
"installed_version": "1.7.0"
},
"files_sharing": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "1.26.0"
},
"files_trashbin": {
"enabled": "yes",
"types": "filesystem,dav",
"installed_version": "1.24.0",
"background_job_expire_trash_offset": 0
},
"files_versions": {
"enabled": "yes",
"types": "filesystem,dav",
"installed_version": "1.27.0"
},
"firstrunwizard": {
"enabled": "yes",
"types": "",
"installed_version": "7.0.0-dev.0"
},
"guests": {
"installed_version": "4.9.0",
"types": "authentication",
"enabled": "yes"
},
"integration_openproject": {
"enabled": "yes",
"openproject_instance_url": "https:\/\/openproject.tailb675d2.ts.net",
"openproject_client_id": "",
"openproject_client_secret": "",
"authorization_method": "oauth2",
"fresh_project_folder_setup": "1",
"installed_version": "3.1.1",
"types": "",
"sso_provider_type": "",
"oidc_provider": "",
"targeted_audience_client_id": "",
"token_exchange": ""
},
"logreader": {
"enabled": "yes",
"types": "logging",
"installed_version": "7.0.0"
},
"lookup_server_connector": {
"enabled": "yes",
"types": "authentication",
"installed_version": "1.22.0"
},
"maps": {
"installed_version": "1.7.1",
"types": "filesystem",
"enabled": "yes"
},
"memories": {
"types": "",
"last_index_job_status_type": "success",
"last_index_job_duration": "17.39",
"enabled": "yes",
"last_index_job_status": "Indexing completed successfully",
"installed_version": "8.1.0",
"last_index_job_start": "1789512545"
},
"nextcloud-aio": {
"installed_version": "0.8.0",
"types": "",
"enabled": "yes"
},
"nextcloud_announcements": {
"enabled": "yes",
"types": "logging",
"installed_version": "6.0.0",
"pub_date": "Thu, 24 Oct 2019 00:00:00 +0200"
},
"notes": {
"installed_version": "6.0.1",
"types": "",
"enabled": "yes"
},
"notifications": {
"enabled": "yes",
"types": "logging",
"installed_version": "7.0.0-dev.1",
"webpush_vapid_pubkey": "BJVyFITOwXz2vCCSnoEnAc3fLiJfm2SSA8Gxex2B0R7QA70q1YPVyih2tHioAu7esZlfyjzU09KnlPPilingu8E",
"webpush_vapid_privkey": "***REMOVED SENSITIVE VALUE***"
},
"notify_push": {
"installed_version": "1.3.5",
"types": "filesystem",
"enabled": "yes",
"base_endpoint": "https:\/\/nextcloud.tailb675d2.ts.net\/push"
},
"oauth2": {
"enabled": "yes",
"types": "authentication",
"installed_version": "1.22.0"
},
"office": {
"installed_version": "1.0.0",
"enabled": "yes",
"types": ""
},
"password_policy": {
"enabled": "yes",
"types": "authentication",
"installed_version": "6.0.0-dev.0"
},
"photos": {
"lastPlaceMappedUser": "admin",
"lastPlaceMappingDone": "true",
"types": "authentication,dav",
"installed_version": "7.0.0",
"enabled": "no"
},
"preview": {
"jpeg_quality": "60"
},
"privacy": {
"enabled": "yes",
"types": "",
"installed_version": "6.0.0-dev.1"
},
"profile": {
"enabled": "yes",
"types": "",
"installed_version": "1.3.0"
},
"provisioning_api": {
"enabled": "yes",
"types": "prevent_group_restriction",
"installed_version": "1.24.0"
},
"recognize": {
"installed_version": "12.0.0",
"types": "filesystem,dav",
"enabled": "yes",
"tensorflow.cores": "0",
"tensorflow.gpu": "false",
"imagenet.enabled": "false",
"landmarks.enabled": "false",
"faces.enabled": "true",
"musicnn.enabled": "false",
"movinet.enabled": "false",
"node_binary": "\/var\/www\/html\/custom_apps\/recognize\/bin\/node",
"tensorflow.purejs": "true",
"nice_binary": "\/bin\/nice",
"ffmpeg_binary": "\/usr\/bin\/ffmpeg",
"faces.batchSize": "50",
"imagenet.batchSize": "20",
"landmarks.batchSize": "20",
"movinet.batchSize": "5",
"musicnn.batchSize": "20",
"clusterFaces.lastRun": "0",
"nice_value": "0",
"concurrency.enabled": "false",
"faces.status": "true",
"faces.lastFile": "1788796778"
},
"recommendations": {
"enabled": "yes",
"types": "",
"installed_version": "7.0.0"
},
"related_resources": {
"enabled": "yes",
"types": "",
"installed_version": "5.0.0-dev.0"
},
"serverinfo": {
"enabled": "yes",
"types": "",
"installed_version": "6.0.0",
"cached_count_filecache": 56461,
"cached_count_appdata_files": 152,
"size_appdata_storage": -1,
"cached_count_storages": 6
},
"settings": {
"enabled": "yes",
"types": "",
"installed_version": "1.17.0"
},
"sharebymail": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "1.24.0"
},
"spreed": {
"types": "dav,prevent_group_restriction",
"turn_servers": "***REMOVED SENSITIVE VALUE***",
"stun_servers": "***REMOVED SENSITIVE VALUE***",
"signaling_servers": "***REMOVED SENSITIVE VALUE***",
"installed_version": "24.0.3",
"enabled": "yes",
"project_access_invalidated": "1",
"signaling_token_privkey_es256": "***REMOVED SENSITIVE VALUE***",
"signaling_token_pubkey_es256": "***REMOVED SENSITIVE VALUE***"
},
"support": {
"enabled": "yes",
"types": "session",
"SwitchUpdaterServerHasRun": "yes",
"installed_version": "6.0.0"
},
"survey_client": {
"enabled": "yes",
"types": "",
"installed_version": "6.0.0-dev.0"
},
"systemtags": {
"enabled": "yes",
"types": "logging",
"installed_version": "1.24.0"
},
"tasks": {
"installed_version": "0.18.1",
"types": "",
"enabled": "yes"
},
"text": {
"enabled": "yes",
"types": "dav",
"installed_version": "8.0.0"
},
"theming": {
"enabled": "yes",
"types": "logging",
"installed_version": "2.9.0",
"primary_color": "#69A766",
"background_color": "#074F04",
"name": "Group One Builders Inc.",
"slogan": "***REMOVED SENSITIVE VALUE***",
"cachebuster": 6,
"disable-user-theming": true
},
"twofactor_backupcodes": {
"types": "",
"installed_version": "1.23.0",
"enabled": "yes"
},
"twofactor_totp": {
"types": "",
"installed_version": "16.0.0",
"enabled": "yes"
},
"twofactor_webauthn": {
"installed_version": "2.7.0",
"types": "",
"enabled": "yes"
},
"updatenotification": {
"enabled": "yes",
"types": "",
"deck": "1.18.4",
"installed_version": "1.24.0",
"notify_groups": "[]",
"recognize": "12.0.2",
"twofactor_webauthn": "2.7.1",
"contacts": "8.8.1",
"eurooffice": "11.0.4",
"update_check_errors": 0,
"maps": "1.8.0",
"notes": "6.0.2",
"calendar": "6.5.4",
"core": "34.0.4.1",
"integration_openproject": "3.2.0",
"spreed": "24.0.5",
"guests": "4.10.0",
"notify_push": "1.4.1"
},
"user_status": {
"types": "",
"installed_version": "1.14.0",
"enabled": "yes"
},
"viewer": {
"enabled": "yes",
"types": "",
"installed_version": "7.0.0-dev.0"
},
"weather_status": {
"enabled": "yes",
"types": "",
"installed_version": "1.14.0"
},
"webhook_listeners": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "1.6.0"
},
"whiteboard": {
"installed_version": "1.5.9",
"types": "",
"enabled": "yes",
"collabBackendUrl": "https:\/\/nextcloud.tailb675d2.ts.net\/whiteboard",
"jwt_secret_key": "***REMOVED SENSITIVE VALUE***"
},
"workflowengine": {
"enabled": "yes",
"types": "filesystem",
"installed_version": "2.16.0"
}
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 7.0.0
- admin_audit: 1.24.0
- appstore: 1.0.0
- bruteforcesettings: 7.0.0
- calendar: 6.5.2
- circles: 34.0.0
- cloud_federation_api: 1.18.0
- comments: 1.24.0
- contacts: 8.7.5
- contactsinteraction: 1.15.0
- dashboard: 7.14.0
- dav: 1.39.0
- deck: 1.18.3
- eurooffice: 11.0.1
- federatedfilesharing: 1.24.0
- federation: 1.24.0
- files: 2.6.0
- files_downloadlimit: 5.2.0
- files_lock: 34.0.1
- files_pdfviewer: 7.0.0-dev.0
- files_reminders: 1.7.0
- files_sharing: 1.26.0
- files_trashbin: 1.24.0
- files_versions: 1.27.0
- firstrunwizard: 7.0.0-dev.0
- guests: 4.9.0
- integration_openproject: 3.1.1
- logreader: 7.0.0
- lookup_server_connector: 1.22.0
- maps: 1.7.1
- memories: 8.1.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 6.0.0
- notes: 6.0.1
- notifications: 7.0.0-dev.1
- notify_push: 1.3.5
- oauth2: 1.22.0
- office: 1.0.0
- password_policy: 6.0.0-dev.0
- privacy: 6.0.0-dev.1
- profile: 1.3.0
- provisioning_api: 1.24.0
- recognize: 12.0.0
- recommendations: 7.0.0
- related_resources: 5.0.0-dev.0
- serverinfo: 6.0.0
- settings: 1.17.0
- sharebymail: 1.24.0
- spreed: 24.0.3
- support: 6.0.0
- survey_client: 6.0.0-dev.0
- systemtags: 1.24.0
- tasks: 0.18.1
- text: 8.0.0
- theming: 2.9.0
- twofactor_backupcodes: 1.23.0
- twofactor_totp: 16.0.0
- twofactor_webauthn: 2.7.0
- updatenotification: 1.24.0
- user_status: 1.14.0
- viewer: 7.0.0-dev.0
- weather_status: 1.14.0
- webhook_listeners: 1.6.0
- whiteboard: 1.5.9
- workflowengine: 2.16.0
Disabled: - app_api: 34.0.0 (installed 33.0.0)
- encryption: 2.22.0
- files_external: 1.26.0
- photos: 7.0.0 (installed 7.0.0)
- suspicious_login: 12.0.0-dev.0
- twofactor_nextcloud_notification: 8.0.0
- user_ldap: 1.25.0
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
