Nextcloud version: 27.0.2
Operating system and version: Ubuntu 20.04
Apache or nginx version: 2.4.41
PHP version: 8.2
The issue you are facing: When I upload a file (via either client or web interface), I can access it just fine in the web interface and view it in the browser.
However, if I share it with a link, when I access that link I see, “Error loading [filename]”.
Is this the first time you’ve seen this error?: Yes
Steps to replicate it:
- Upload a file via either client or web interface
- Share with a link
- Access the link in a browser.
The output of your Nextcloud log in Admin > Logging:
[no app in context] Error: OC\ServerNotAvailableException: Legacy cipher is no longer supported! at <<closure>>
0. /path_to/apps/encryption/lib/Crypto/Crypt.php line 423
OCA\Encryption\Crypto\Crypt->getLegacyCipher()
1. /path_to/apps/encryption/lib/KeyManager.php line 475
OCA\Encryption\Crypto\Crypt->decryptPrivateKey("*** sensitive parameters replaced ***")
2. /path_to/apps/encryption/lib/Crypto/Encryption.php line 524
OCA\Encryption\KeyManager->getFileKey()
3. /path_to/lib/private/Files/Storage/Wrapper/Encryption.php line 352
OCA\Encryption\Crypto\Encryption->isReadable()
4. /path_to/lib/private/Files/Storage/Wrapper/Wrapper.php line 173
OC\Files\Storage\Wrapper\Encryption->isReadable()
5. /path_to/lib/private/Files/View.php line 1143
OC\Files\Storage\Wrapper\Wrapper->isReadable()
6. /path_to/lib/private/Files/View.php line 478
OC\Files\View->basicOperation()
7. /path_to/lib/private/Files/Filesystem.php line 529
OC\Files\View->isReadable()
8. /path_to/lib/private/legacy/OC_Files.php line 340
OC\Files\Filesystem::isReadable()
9. /path_to/lib/private/legacy/OC_Files.php line 123
OC_Files::getSingleFile()
10. /path_to/apps/files_sharing/lib/Controller/ShareController.php line 520
OC_Files::get()
11. /path_to/lib/private/AppFramework/Http/Dispatcher.php line 230
OCA\Files_Sharing\Controller\ShareController->downloadShare()
12. /path_to/lib/private/AppFramework/Http/Dispatcher.php line 137
OC\AppFramework\Http\Dispatcher->executeController()
13. /path_to/lib/private/AppFramework/App.php line 183
OC\AppFramework\Http\Dispatcher->dispatch()
14. /path_to/lib/private/Route/Router.php line 315
OC\AppFramework\App::main()
15. /path_to/lib/base.php line 1071
OC\Route\Router->match()
16. /path_to/index.php line 36
OC::handleRequest()
GET /s/[…]/download?path=&files=my_file.mp4
from 193.227.108.10 at 2023-08-29T08:50:06+00:00
and:
[PHP] Error: Undefined variable $event at /path_to/lib/private/legacy/OC_Files.php#238
GET /s/[…]/download?path=&files=my_file.mp4
from 193.227.108.10 at 2023-08-29T08:50:06+00:00
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '[passwordsalt]',
'datadirectory' => '[datadirectory]',
'dbtype' => 'mysql',
'version' => '27.0.2.1',
'dbname' => '[dbname]',
'dbhost' => 'localhost',
'dbtableprefix' => 'oc_',
'dbuser' => '[dbuser]',
'dbpassword' => '[dbpassword]',
'installed' => true,
'instanceid' => '[instanceid]',
'ldapIgnoreNamingRules' => false,
'forcessl' => true,
'maintenance' => true,
'singleuser' => false,
'theme' => '',
'defaultapp' => 'files',
'knowledgebaseenabled' => true,
'appstoreenabled' => true,
'updatechecker' => true,
'updater.server.url' => 'https://updates.nextcloud.com/updater_server/',
'has_internet_connection' => true,
'check_for_working_webdav' => true,
'check_for_working_htaccess' => true,
'check_for_working_wellknown_setup' => true,
'loglevel' => 0,
'trusted_domains' =>
array (
0 => '[my_domain]',
),
'cron_log' => true,
'secret' => '[secret]',
'mail_from_address' => 'admin',
'mail_smtpmode' => 'sendmail',
'mail_domain' => '[mail_domain]',
'trashbin_retention_obligation' => 'auto',
'htaccess.RewriteBase' => '/',
'tempdirectory' => '[tempdirectory]',
'asset-pipeline.enabled' => true,
'session_keepalive' => true,
'overwrite.cli.url' => '[url]',
'updater.release.channel' => 'stable',
'app_install_overwrite' =>
array (
0 => 'calendar',
1 => 'occweb',
2 => 'spreed',
3 => 'passwords',
),
'encryption.legacy_format_support' => true,
'encryption.key_storage_migrated' => false,
'default_phone_region' => '[default_phone_region]',
);
The output of your Apache/nginx/system log in /var/log/____:
Nothing relevant to this error (nothing shown at that exact time).