Error when uploading

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1

Nextcloud version : 13.0.6, 14.0.1 and 14.0.2
Operating system and version : Debian 9.5
Apache or nginx version : Apache 2.4.25-3+deb9u5
PHP version : 7.0.30-0+deb9u1

The issue you are facing:

Some user have error when uploading files with iOS and Android sync client

Is this the first time you’ve seen this error? : N

Steps to replicate it:

  1. Upload lot of photos (~ 100)

The output of your Nextcloud log in Admin > Logging:

Sabre\DAV\Exception\BadRequest: expected filesize 3596972 got 180224
/home/sites/fiitelcom.fr/cloud/apps/dav/lib/Connector/Sabre/Directory.php - line 156:

OCA\DAV\Connector\Sabre\File->put(null)

/home/sites/fiitelcom.fr/cloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 1096:

OCA\DAV\Connector\Sabre\Directory->createFile("18-09-27 18-59-58 2198.jpg", null)

/home/sites/fiitelcom.fr/cloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php - line 529:

Sabre\DAV\Server->createFile("Photos/2018 ... g", null, null)


Sabre\DAV\CorePlugin->httpPut(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})

/home/sites/fiitelcom.fr/cloud/3rdparty/sabre/event/lib/EventEmitterTrait.php - line 105:

call_user_func_array([ Sabre\DAV\ ... "], [ Sabre\HTTP ... }])

/home/sites/fiitelcom.fr/cloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 479:

Sabre\Event\EventEmitter->emit("method:PUT", [ Sabre\HTTP ... }])

/home/sites/fiitelcom.fr/cloud/3rdparty/sabre/dav/lib/DAV/Server.php - line 254:

Sabre\DAV\Server->invokeMethod(Sabre\HTTP\R ... "}, Sabre\HTTP\Response {})

/home/sites/fiitelcom.fr/cloud/apps/dav/appinfo/v1/webdav.php - line 80:

Sabre\DAV\Server->exec()

/home/sites/fiitelcom.fr/cloud/remote.php - line 163:

require_once("/home/sites ... p")

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocwo3rkxhf0k',
  'passwordsalt' => 'XXXXXXX',
  'secret' => 'XXXXX',
  'trusted_domains' =>
  array (
    0 => 'xxx.xxxxxx.xx',
  ),
  'datadirectory' => '/home/sites/xxxxx.xx/cloud-datas',
  'overwrite.cli.url' => 'https://xxxx.xxxxx.xx',
  'dbtype' => 'mysql',
  'version' => '14.0.1.1',
  'dbname' => 'cloud',
  'dbhost' => '10.0.0.20:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'xxxxx',
  'dbpassword' => 'xxxxxxx',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\Redis',
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'memcached_servers' =>
  array (
    0 =>
    array (
      0 => 'localhost',
      1 => 11211,
    ),
  ),
  'filelocking.enabled' => true,
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => 'localhost',
    'port' => 6379,
    'timeout' => 0.0,
  ),
  'user_backends' =>
  array (
    0 =>
    array (
      'class' => 'OC_User_IMAP',
      'arguments' =>
      array (
        0 => '{xxx.xxxx.xxx:993/imap/ssl}',
      ),
    ),
  ),
  'app.mail.accounts.default' =>
  array (
    'email' => '%USERID%',
    'imapHost' => 'xxxx.xxxxx.xx',
    'imapPort' => 993,
    'imapUser' => '%USERID%',
    'imapSslMode' => 'ssl',
    'smtpHost' => 'xxxx.xxxxxx.xx',
    'smtpPort' => 465,
    'smtpUser' => '%USERID%',
    'smtpSslMode' => 'ssl',
  ),
  'mail_smtpmode' => 'sendmail',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_from_address' => 'noreply',
  'mail_domain' => 'xxxxx.xx',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'enable_previews' => false,
  'updater.release.channel' => 'stable',
);

The output of your Apache/nginx/system log in /var/log/____:

xx.xxx.xxx.xxx - xxxxxx@xxxxx.xx [28/Sep/2018:11:22:32 +0200] "PUT /remote.php/webdav/Photos/2018/09/18-09-27%2018-59-58%202198.jpg HTTP/1.1" 400 5770 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/2.22.2"

More info :

I’ve read this post https://forum.owncloud.org/viewtopic.php?f=17&t=32517 and have configured to set SSLRenegBufferSize in apache, LimitRequestBody is unlimited, tmp directory in on a disk who have a very large free space (more than 600Go), output_buffering is set to 0, and upload limit is set to 80Go

Anyone can help me to troubleshout this issue?

Thanks in advance.

Kev